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USPS 421 Window Clerk Practice Exam Questions and Answers (Verified Answers by Expert)

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USPS 421 Window Clerk Practice Exam Questions and Answers (Verified Answers by Expert) USPS Mission ✔✔ Provide, trusted, affordable, universal 24-Hour Clock ✔✔ Improve effectiveness thro... ugh standardization & innovation. End-to-end process to ensure mail is Collected, distributed, and delivered. USPS runs on this. Delivery Methods ✔✔ Planes, trucks, cars, boats, bicycles, snow mobiles, mules. APC ✔✔ Automated Postal Centers Automated Postal Centers ✔✔ Self-serve kiosks, commercial retail outlets, banks, ATMs. Mail Arrival Profile ✔✔ Determines operational startup & staffing. CET ✔✔ Critical Entry Time Clearance Time ✔✔ Mail is cleared for dispatch. 18:00 ✔✔ Carriers in from street. 20:00 ✔✔ 80% of collection mail should be cancelled at the P&DC. 23:00 ✔✔ Out of primary processing. 24:00 ✔✔ Secondary Operations Complete 04:00-09:00 ✔✔ Distribute to DDC/DDU 07:00 ✔✔ 100% of DPS 2nd pass complete. Core Responsibility ✔✔ Security, Sanctity, Preserve, Protect - Instills customer confidence, projects positive public image, maintains competitive advantage, protects privacy. PolicyNet ✔✔ Online resource to find handbooks, manuals, publications. Directives ✔✔ Policies, Procedures, Regulations - Effects in four ways: productivity, revenue, legal liability, customer service. DMM ✔✔ Domestic Mail Manual Domestic Mail Manual ✔✔ DMM - Policies, procedures and regulatins for domestic mail. Information on extra services, postage prices, mail classes. IMM ✔✔ International Mail Manual International Mail Manual ✔✔ IMM - Mailing conditions for each country, also includes a list of countries. ASM ✔✔ Adminstrative Support Manual [Show More]

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