Medicine > QUESTIONS & ANSWERS > CPHQ Exam Q 1. docx questions with correct answers 100% verified (All)
CPHQ Exam Q 1. docx questions with correct answers 100% verified
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CPHQ Exam Q 1. docx questions with correct answers 100% verified A chief quality officer has the responsibility for education & implementation of a quality improvement process. To affect cultural c... hange, the chief quality officer must: A. Beleive the costs are justified by the benefits B. Be a visible participant in the process C. Receive quarterly reports D. Limit training to managers & supervisors ✔✔ B. Be a visible participant in the process When a healthcare organization is contracting with an outside provider for services the subcontractor must : A. Provide a representative to the Quality Council B. Meet all regulatory requirements C. Have an active risk management program D. Have a competitively priced service ✔✔ B A healthcare quality professional is developing a policy regarding access to physician quality files. In addition to the date & name of the person requesting the info, which of the following should be included in the policy? A. Permission from the applicable physician B. Purpose of the request C. Approval from legal counsel D. The department chairs approval ✔✔ B Physician profiles should be viewed at the time of reappointment to: A. Assess practitioner competency B. Compare the practitioner to their peers C. Review the number of complaints D. Facilitate reappointment approval ✔✔ A Which of the following is the first step in the strategic planning process? A. Setting goals & objectives B. Defining organizational structure C. Determining productivity indicators D. Establishing & controlling a budget ✔✔ A How to prepare & pass the CPHQ exam A. Histogram B. Pareto Chart C. Cause & Effect Diagram D. Control Chart ✔✔ C Amount of calories & weight A. Histogram B. Pareto Diagram C. Flowchart D. Scatter diagram ✔✔ D UTI rates over one year A. Control Chart B. Run Chart C. Scatter Diagram D. Flow Chart ✔✔ B Medication administration errors for ordering, dispensing, & administering meds A. Histogram B. Flowchart C. Run Chart D. Control Chart ✔✔ A Where to begin looking at over one hour delays in recovery room leading to a backlog A. Histogram B. Pareto Diagram C. Cause & Effect Diagram D. Control Chart ✔✔ B Statistically significant patient fall rate identified A. Histogram B. Pareto Diagram C. Cause & Effect Diagram D. Control Chart ✔✔ D Where problem areas in a particular process are located A. Control Chart B. Run chart C. Scatter Diagram D. Flow Chart ✔✔ D In evaluating long wait times a healthcare quality professional can best demonstrate components related to staffing, methods, measures, materials, & equipment by using A. Run Chart B. Histogram C. Pie Chart D. Ishikawa Diagram ✔✔ D [Show More]
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