WGU D073 Study Guide Questions and
Answers Already Passed
Confirmation Bias ✔✔a tendency to search for information that supports our preconceptions and
to ignore or distort contradictory evidence
Self-Serving Bias ✔✔
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WGU D073 Study Guide Questions and
Answers Already Passed
Confirmation Bias ✔✔a tendency to search for information that supports our preconceptions and
to ignore or distort contradictory evidence
Self-Serving Bias ✔✔The tendency for people to take personal credit for success but blame
failure on external factors
Belief Bias ✔✔A tendency to draw conclusions based on what one already believes rather than
sound logic.
Framing Bias ✔✔Selecting and highlighting certain aspects of a situation while ignoring other
aspects.
Casualty Bias ✔✔Assuming outcomes based on outcomes you have witnessed from similar
circumstances.
Openness ✔✔A personality trait describing someone who is willing to try new things and be
open to new experiences - ( accepts change readily. )
Conscientiousness ✔✔A personality trait describing someone who is self disciplined
responsible, dependable, persistent, and organized.
Extraversion ✔✔A personality trait describing someone who is sociable,energetic, encouraging,
inspiring and assertive.
Agreeableness ✔✔A personality trait describing someone who is compassionate, cooperative
and team oriented.
Neuroticism ✔✔A personality trait describing someone with a high degree of emotional
vulnerability and unpleasant emotions.
SMART Goals ✔✔Specific
Measurable
Attainable
Realistic
Timely-Based
Specific (SMART Goal) ✔✔Describe what the outcome will look like if you achieve your goal
including relevant details so that anyone would have the same understanding as you.
who, what, when, where
Measurable (SMART Goal) ✔✔Establish concrete criteria for measuring progresss toward the
attainment of each goal you set
How much?
How many?
Attainable (SMART Goal) ✔✔A goal that is challenging but possible given the available
resources, knowledge and time.
Realistic (SMART Goal) ✔✔A realistic objective toward which one is both willing and able to
work
A goal person believes it can be accomplished
Time-based (SMART Goal) ✔✔by when will you achieve this outcome
SWOT analysis ✔✔An organizations internal:
Strengths (S)
Weaknesses (W)
An organizations external
Opportunities (O)
Threats (T)
Reward Power ✔✔Power based on the ability to distribute rewards that others view as valuable
Coercive Power ✔✔Power that is dependent on fear of the negative results from failing to
comply
Referent Power ✔✔Power that comes from subordinates' and coworkers' respect, admiration,
and loyalty
Expert Power ✔✔Power that is based on the special knowledge, skills, and expertise that a
leader possesses
Legitimate Power ✔✔Power that stems from being elected or appointed to a position of authority
Planning Function ✔✔Management function responsible for the process of setting objectives and
determining what should be done to accomplish them. (Road Map Development)
Organizing Function ✔✔Management function responsible for identifying and arranging the
work and resources needed to achieve the goals that have been set
Leading Function ✔✔Management function that empowers employees, giving them as much
freedom as possible to become self-directed and self-motivated.
Balances Organizational and Employee needs
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