NAHQ Test Completed Answers Already Graded A+
For a continuous quality improvement team to be successful, who must be included on the team? ✔✔ person preforming the process
When examining the relationship between
...
NAHQ Test Completed Answers Already Graded A+
For a continuous quality improvement team to be successful, who must be included on the team? ✔✔ person preforming the process
When examining the relationship between staff and patient outcomes, which of the following is the most appropriate to assess? ✔✔ patient safety data and overtime data
Which of the following adverse events is NOT considered a sentinel event? ✔✔ suicide threat by a patient in a confined 24-hour care setting
Which of the following is always true regarding a sentinel event? ✔✔ The occurrence requires an immediate investigative response
A valid data collection tool should incorporate ✔✔ the definition of data elements
A review was conducted following a postoperative surgical infection rate increase. The following information was obtained about four physicians: Which of the following should be done next? ✔✔ Initiate peer review with physician C
A healthcare quality professional is attempting to refine the differences between an organization's objectives and the stakeholder needs. Which of the following tools is most appropriate? ✔✔ gap analysis
Which of the following is the best example of use of human factors engineering? ✔✔ designing products to prevent tubing misconnections
The success of a performance improvement program will be most influenced by the ✔✔ culture of the organization
The best reason to evaluate team meetings is to ✔✔ assess progress
A facility is becoming part of a healthcare network. Which of the following employee education programs is most important? ✔✔ organizational change
A hospice agency conducted a satisfaction survey of all 200 patients currently receiving pain management services. When asked if they were satisfied with their pain management, 170 patients said yes, and 30 said no. A target satisfaction rate of 90% has been set. In this situation, a healthcare quality professional should ✔✔ review all dissatisfied responses for similarities.
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