NAHQ Exam Questions and Correct Answers Graded A+
Team cohesion is established during which of the following stages of team growth? -✔✔ norming
In lean thinking, a process step is defined as "value added" if the -✔
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NAHQ Exam Questions and Correct Answers Graded A+
Team cohesion is established during which of the following stages of team growth? -✔✔ norming
In lean thinking, a process step is defined as "value added" if the -✔✔ customer recognizes the value.
A clinical pathway on the management of hip fractures has been developed by a multi-disciplinary team and implemented in a large teaching hospital. After monitoring for 6 months, the length of stay continues to exceed the guidelines. Which of the following should be the next step? -✔✔ Evaluate compliance with the pathway.
Which of the following actions has the greatest impact in reducing harm?
A. revising the patient safety evaluation tool
B. improving interdisciplinary communication
C. forming a performance improvement team
D. increasing data collection frequency -✔✔ B. improving interdisciplinary communication
A healthcare quality professional wants to measure the success of a corrective action plan with a 95% confidence level. The average daily census at the quality professional's organization is 1,000 patients. The best sampling technique for this study is to review -✔✔ the number of records needed using a statistical method
Facility A is investigating its medication administration time for a specific diagnosis. Evidence-based guidelines indicate that administration of a particular drug within 30 minutes significantly improves patient outcomes. The national average is 32 minutes. The average for Facility B is 28 minutes. If the average for Facility A is 35 minutes, Facility A should -✔✔ contact Facility B to determine its practices.
Balanced scorecards are useful because they -✔✔ put strategy and vision at the center of an organization's effort.
Quality improvement team development stages include all of the following EXCEPT
A. norming.
B. forming.
C. performing.
D. conforming -✔✔ D. conforming
analyzes a group with a specific characteristic, such as cystic fibrosis. -✔✔ Cohort study
looks at the relationship among variables. This study is looking at a single variable: attitudes toward disease. -✔✔ Regression analysis
is more definitive and would require more analysis of each case within the study. This study is looking at a qualitative measure and does not require a quantitative analysis. -✔✔ Case-mix study
measures data at a specific point in time. -✔✔ A cross-sectional analysis
In the process of strategic planning, an organization makes decisions about the future. A basic component of the planning process is to -✔✔ examine both internal and external environments.
Deemed status refers to -✔✔ accreditation equivalency with a Centers for Medicare and Medicaid Services (CMS) survey.
exhibit points between control limits, therefore displaying the variation. -✔✔ control charts
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