NAHQ CPHQ Practice Test Questions and Answers Rated A+
True ✔✔ The governing body is responsible for setting policy, financial and strategic direction, quality of care, and setting goals and objectives
A. True
B. Fals
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NAHQ CPHQ Practice Test Questions and Answers Rated A+
True ✔✔ The governing body is responsible for setting policy, financial and strategic direction, quality of care, and setting goals and objectives
A. True
B. False
False ✔✔ The governing body is responsible for implementing strategies and collecting measurements of quality indicators.
A. True
B. False
d. 80% ✔✔ According to TJC (2012), how many serious medical errors involved miscommunication between caregivers when patients are transferred or handed-off?
a. 67%
b. 25%
c. 32%
d. 80%
True ✔✔ Observation and documentation of interpersonal and communication skills is an example of an FPPE.
A. True
B. False
True ✔✔ An example of criteria that might be tracked for OPPE is morbidity and mortality data
A. True
B. False
True ✔✔ Examples of data for physician profiles include data representing major service lines, patient safety issues, and outpatient information
A. True
B. False
b. Be a visible participant in the process ✔✔ A CQO has the responsibility for education and implementation of a quality improvement process. To affect cultural change, the CQO must:
a. Receive quarterly reports
b. Be a visible participant in the process
c. Believe the costs are justified by the benefits
d. Limit training to managers and supervisors
a. Meet all regulatory requirements ✔✔ When a healthcare org is contracting with an outside provider for services, the subcontractor must:
a. Meet all regulatory requirements
b. Provide a representative to the Quality Council
c. Have an active risk management program
d. Have a competitively priced service
a. Purpose of the request ✔✔ A healthcare quality professional is developing a policy regarding access to physician quality files. In addition to the date and name of the person requesting the information, which of the following should be included in the policy?
a. Purpose of the request
b. Permission from the applicable physician
c. Approval from the department chair
d. Approval from legal counsel
b. Assess practitioner competency ✔✔ Physician profiles should be reviewed at the time of reappointment to:
a. Review the number of complaints
b. Assess practitioner competency
c. Compare the practitioner to their peers
d. Facilitate reappointment approval
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