MSSC - Quality Certification
Which is NOT one of the steps used in the glass box method? - ✔✔rotate object in glass box
The three standard views of an object are ______. - ✔✔top, front, right side
What is the order of
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MSSC - Quality Certification
Which is NOT one of the steps used in the glass box method? - ✔✔rotate object in glass box
The three standard views of an object are ______. - ✔✔top, front, right side
What is the order of precedence of lines in a drawing? - ✔✔object, hidden, center
What type of feature is parallel to the surface being dimensioned? - ✔✔dimension line
A ______ dimension is described in inches per foot. - ✔✔shaft taper
To establish on a drawing that 1/4 inch equals 1 inch, the designer would write ______. - ✔✔1/4
= 1
Section lines on a blueprint include _______. - ✔✔a surface that has been cut
In a threaded fastener assembly what is designed to protect the threads? - ✔✔shank
The minor diameter of a screw thread is measured at the ______. - ✔✔root of screw thread
The minor diameter of a threaded fastener is ______. - ✔✔the major diameter minus the thread
height
How do you determine the grade of a bolt? - ✔✔number of lines on the head +2 indicates the
grade
A screw with National fine thread is represented on a drawing with what designation? - ✔✔NF
Metals treated by ______ processes become soft. - ✔✔annealing
A running fit is also called a(n) ______. - ✔✔sliding fit
The term ______ refers to a physical portion of a part. - ✔✔feature
A(n) _______ is a theoretically perfect line, point or pane that is located by a similar feature or
part. - ✔✔datum
GD&T _________________. - ✔✔allows certain tolerances on part features to be increased
A feature control frame is not used to describe ______. - ✔✔measurements
A common decimal inch rule graduation is in _______. - ✔✔50ths
A scale typically found on a machinist rule is _______. - ✔✔1/16
Resolution is sometimes called ______. - ✔✔discrimination
A common fractional inch rule graduation is in _______. - ✔✔32nds
One inch is equal to _______. - ✔✔25.4mm
A typical dial caliper can be used to measure dimensions to the nearest ________ inches. -
✔✔0.001
Calibration means to ______. - ✔✔adjust a device to a standard
The typical accuracy of a dial caliper is about ______ inches. - ✔✔0.003
The accuracy of a digital caliper reading is about ______ inches. - ✔✔0.003
A micrometer increments how far for each complete rotation of its thimble? - ✔✔0.025
Company standards determine how often ______ is performed. - ✔✔calibration of surface finish
gaues
The dial indicator makes measurements using the ______ method. - ✔✔indirect comparison
The best method for checking the height of two or more parts is to use a dial indicator and stand,
gauge block and a ______. - ✔✔surface plate
A _______ is a measurement tool that measures part dimensions by indicating the amount of
distance its probe moves when placed against the part. - ✔✔dial indicator
_______ measures the difference between an object's dimension and an object of known length. -
✔✔indirect comparison
The process of zeroing the probe using a part that has been found to be a precise length is known
as ______. - ✔✔mastering
A _______ avoids the errors of hand-held instruments by locating the parts in the same place
each time a measurement is made. - ✔✔fixture
A key concept in continuous improvement is to search for ways to eliminate waste in actions,
time, and ______. - ✔✔material
An important statistic is calculated by dividing the number of parts produced by the number of
hours worked. his statistic is called ______. - ✔✔labor productivity
Parts labeled ______ should be inspected to determine if they should be reworked or scrapped. -
✔✔hold
An engineering change notice (ECN) is used to notify of changes _______. - ✔✔on a product
drawing
Parts that are labeled as ok to ship must ______. - ✔✔meet compliance
Machine time, quality requirements, and task time are ________. - ✔✔required documents for a
process
Machine time, task time, and quality requirements are information needed to______. -
✔✔document each process
Workers perform ______ to control product quality, develop SPC charts, and determine if parts
meet specifications. - ✔✔inspections
Statistical process control (SPC) is used to ______. - ✔✔determine when a process is going to
produce bad parts before it actually does
Two types of variation are ______. - ✔✔common cause and special cause
When constructing a histogram, no value should ever fall on a(n) ______. - ✔✔boundary
A(n) ______ is a graphic method to show how data is distributed across the range of values. -
✔✔histogram
The Cpk is a statistical process control term that describes the ______. - ✔✔capability of a
process
A ______ is a plot of the data samples over time (a time-series plot). - ✔✔control chart
Manufacturing objectives such as the ability to recall defective product, resolve problems and get
vendors to take ownership of part quality can all be improved through ______. - ✔✔product
traceability
Examples of charts used for variable data are the X-bar and R chart and the ______. -
✔✔histogram
The ______ chart plots the average value of each subgroup. - ✔✔X-bar
The process itself determines the ______. - ✔✔control limits of a control chart
Manufactures collect defect trend data to determine corrective action, improve production and
provide ______. - ✔✔engineering with data to analyze
The first step to analyze an X-bar and R chart is ______. - ✔✔determine that the R chart is in
control
The cause ______ diagram lists the problem to be solved in a box on the extreme right side with
a main backbone pointing to it. - ✔✔enumeration
The seven quality tools contain two SPC tools. These are control charts and ______. -
✔✔histograms
The total process of quality control is best described by ______. - ✔✔the PDCA cycle (plan, do,
check, act)
The first step in constructing a C&E diagram is to ______. - ✔✔write down the problem and
draw a box around it
C&E diagrams help you during the ______ phase of the PDCA cycle. - ✔✔plan
A ______ shows how one variable of a process varies with another variable. - ✔✔scatter
diagram
A ______ is used to determine which type of defect most frequently occurs. - ✔✔pareto chart
Who is the founding founder of modern management? - ✔✔Kaoru Ishikawa
RFCA is especially effective in eliminating ______ that produce unplanned downtime and cause
about 80 percent of manufacturing losses. - ✔✔high frequency failures
An essential element of RCFA is the use of ______. - ✔✔teammates from several disciplines
A ______ is a problem-solving method that organizes ideas generated from brainstorming in
bite-size pieces. - ✔✔fishbone (cause and effect) diagram
One method of improving the results of the brainstorming process is to build on ideas, this is
referred to as ______. - ✔✔piggybacking ideas
If a manufacturing line seems to have a high frequency of breakdowns, the best action to take is
to perform a ______. - ✔✔root cause analysis
The Pareto diagram usually consists of two graphs. They are ______. - ✔✔bar graph and
cumulative frequency plot
The person who might have caused the problem is the least important part of a(n) ______. -
✔✔corrective action report (CAR)
A ______ is the culmination of events resulting from an unscheduled line stoppage or quality
issue. - ✔✔corrective action report (CAR)
What is RCFA? - ✔✔root cause failure analysis
What is a blind hole? - ✔✔a hole that is drilled partially through
For threaded fasteners, what are the abbreviations for external and internal charts? - ✔✔external
- Axternal (A)
internal - BINternal (B)
What does GD&T stand for? - ✔✔general dimensioning and tolerance
What does UOS stand for? - ✔✔unless otherwise specified
Define MMC and LMC. - ✔✔MMC : maximum material condition
LMC : least material condition
Referring to Six Sigma, what id DMAIC? - ✔✔Define, Measure, Analyze, Improve, Control
What are the six main "bones" in the fishbone diagram? - ✔✔Material, Measurement, Machine,
Method, Mother nature / Environment, Man (5 M & E)
During a prototype phase, engineers perform a DFMEA. What does DFMEA stand for? -
✔✔Design, Failure, Mode, Effect, Analysis
A standard deviation (sigma) of mean +2 sigma means that ____ percent of variation will fall
into an acceptable range. How about mean +3 sigma? - ✔✔95.4 (mean +2 sigma)
99.7 (mean +3 sigma)
What are the common special deviations? - ✔✔jump shift pattern - 4 points in a row either above
or below
repeating cycle - pattern that repeats itself
cluster pattern - grouping in one region of chart
mixture pattern - no points near middle of chat
stratification pattern - all points near middle of chart
A manufacturer must produce products that consistently meet the customer's standards. The
process that measures process output and compares it with a standard is ______. - ✔✔quality
control
Some nonconforming products have defects that do not necessarily make them unusable. A
nonconforming product can be shipped if ______. - ✔✔the customer waives the specification
A design of experiments (DoE) study identifies how various factors affect a process. The
decision concerning what variable to change in a DoE run is determined by ______. -
✔✔statistical analysis of previous experimental results
Sometimes a corrective action team is authorized to make permanent changes to a system. In this
case, their report should ______. - ✔✔document exact details of any changes to the process or
system documentation
There are a number of steps to preventative or corrective action. The final step of any action is
______. - ✔✔preventing or correcting the problem
What is not used to classify a threaded fastener? - ✔✔tensile strength
Measurement of product quality attributes can be assisted by performing ______. - ✔✔predictive
maintenance checks
Companies typically include policies and procedures for continuous improvement as part of
their______. - ✔✔quality assurance system
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