Mr. Ziegler is turning 65 next month and has asked you what he can do, and when he must do it,
with respect to enrolling in Part D. What could you tell him? Ans- He is currently in the Part D
Initial Enrollment Perio
...
Mr. Ziegler is turning 65 next month and has asked you what he can do, and when he must do it,
with respect to enrolling in Part D. What could you tell him? Ans- He is currently in the Part D
Initial Enrollment Period (IEP) and, during this time, he may make one Part D enrollment choice,
including enrollment in a stand-alone Part D plan or an MA-PD plan.
Mr. Johannsen is entitled to Medicare Part A and Part B. He gains the Part D low-income
subsidy. How does that affect his ability to enroll or disenroll in a Part D plan? Ans- He qualifies
for a special election period and can enroll in or disenroll from a Part D plan once during that
period.
Mrs. Schmidt is moving and a friend told her she might qualify for a "Special election period" to
enroll in a new Medicare Advantage plan. She contacted you to ask what a special election
period is. What could you tell her? Ans- a period, outside of the Annual Election Period, when a
Medicare beneficiary can select a new or different Medicare Advantage and/or Part D
prescription drug plan. Typically the Special election period is beneficiary specific and results
from events, such as when the beneficiary moves outside of the service area.
Mrs. Margolis contacts you in August because she will become eligible for Medicare for the first
time in November. She would like to meet and discuss plan choices with you. What advice
should you give her? Ans- You cannot discuss plan options for the following year before
October 1. If you meet before October 1, you can only discuss options for the current plan year.
Starting October 1, you are permitted to simultaneously market plans for the current and
prospective years, provided marketing materials indicate what plan year is being discussed.
When Myra first became eligible for Medicare, she enrolled in Original Medicare (Parts A and
B). She is now 67 and will turn 68 on July 1. She would now like to enroll in a Medicare
Advantage (MA) plan and approaches you about her options. What advice would you give her?
Ans- She should enroll during the Annual Election Period (AEP), which takes place from
October 15 to December 7 each year.
Mr. and Mrs. Nunez attended one of your sales presentations. They've asked you to come to their
home to clear up a few questions. During the presentation, Mrs. Nunez feels tired and tells you
that her husband can finish things up. She goes to bed. At the end of your discussion, Mr. Nunez
says that he wants to enroll both himself and his wife. What should you do? Ans- As long as she
can do so, only Mrs. Nunez can sign her enrollment form. Mrs. Nunez will have to wake up to
sign her form or do so at another time.
Mrs. Young is currently enrolled in Original Medicare (Parts A and B), but she has been working
with Agent Neil Adams in the selection of a Medicare Advantage (MA) plan. It is mid-
September, and Mrs. Young is going on vacation. Agent Adams is considering suggesting that he
and Mrs. Young complete the application together before she leaves. He will then submit the
paper application before the start of the annual enrollment period (AEP). What would you say If
you were advising Agent Adams? Ans- This is a bad idea. Agents are generally prohibited from
soliciting or accepting an enrollment form before the start of the AEP.
You have come to Mrs. Midler's home for a sales presentation. At the beginning of the
presentation, Mrs. Midler tells you that she has a copy of her medical records available because
she thinks this will help you understand her needs. She suggests that you will know which
questions to ask her about her health status in order to best assist her in selecting a plan. What
should you do? Ans- You can only ask Mrs. Midler questions about conditions that affect
eligibility, specifically, whether she has one of the conditions that would qualify her for a special
needs plan.
Mr. Roberts is enrolled in an MA plan. He recently suffered complications following hip
replacement surgery. As a result, he has spent the last three months in Resthaven, a skilled
nursing facility. Mr. Roberts is about to be discharged. What advice would you give him
regarding his health coverage options? Ans- His open enrollment period as an institutionalized
individual will continue for two months after the month he moves out of the facility.
A client wants to give you an enrollment application on October 1 before the beginning of the
Annual Election Period because he is leaving on vacation for two weeks and does not want to
forget about turning it in. What should you tell him? Ans- You must tell him you are not
permitted to take the form. If he sends the form directly to the plan, the plan will process the
enrollment on the day the Annual Election Period begins.
Mrs. Reeves is newly eligible to enroll in a Medicare Advantage plan and her MA Initial
Coverage Election Period (ICEP) has just begun. Which of the following can she not do during
the ICEP? Ans- She can enroll in a Medigap plan to supplement the benefits of the MA plan that
she's also enrolling in.
Mr. Garrett has just entered his MA Initial Coverage Election Period (ICEP). What action could
you help him take during this time? Ans- He will have one opportunity to enroll in a Medicare
Advantage plan.
Mr. White has Medicare Parts A and B with a Part D plan. Last year, he received a notice that his
plan sponsor identified him as a "potential at-risk" beneficiary. This month, he started receiving
assistance from Medicaid. He wants to find a different Part D plan that's more suitable to his
current prescription drug needs. He believes he's entitled to a SEP since he is now a dual eligible.
Is he able to change to a different Part D plan during a SEP for dual eligible individuals? AnsYes. The "potential at-risk" designation only impacts the services he may receive from the Part D
plan he enrolls, but it doesn't affect his ability to change plans during this SEP.
Mr. Rockwell, age 67, is enrolled in Medicare Part A, but b
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