COM 295 Week 3 Practice Case Analysis Evaluating a Routine Email (University of Phoenix)
1
Which of the following subject lines would be best for this email? Multiple Choice
Please Submit Your Expe
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COM 295 Week 3 Practice Case Analysis Evaluating a Routine Email (University of Phoenix)
1
Which of the following subject lines would be best for this email? Multiple Choice
Please Submit Your Expenses before October 15
In Order to be Reimbursed Promptly, Please Remember to Submit Your Expenses within Four Weeks
Thank You for Attending the “Marketing to Senior Citizens” Event Reimbursement
2
Which of the following greetings would be best for this email? Multiple Choice
Hello Katie,
Dear Valued Client, Hello!
To whom it may concern:
3
What statement best describes sentence 1? Multiple Choice
It is a warm and an appropriate opening to the message. It is irrelevant to this message.
It sets the wrong tone. It is too long.
4
What is true of sentences 3 through 8? Multiple Choice
Each sentence is a passive sentence. Each sentence is an active sentence. Each sentence is not specific.
Each sentence is not helpful.
5
Assume that you begin the second paragraph (sentences 3 through 8) with the following sentence: “Please email Teri Stephens (
[email protected]) by October 15 with the following pieces of information:” Which items should you include in a bulleted list?
Multiple Choice
an itemized spreadsheet and a file with copies of all receipts
an itemized spreadsheet, a file with copies of all receipts, and the subject line an itemized spreadsheet and the subject line
an itemized spreadsheet and bank account information
6
This email lacks a focus on the future. Which of the following calls to action would be the best focus on the future?
Multiple Choice
Feel free to contact me any time about developing campaigns to attract senior citizens. Hurry and get your receipts in so you can get your reimbursement right away!
Good luck reaching your marketing goals!
7
Overall, which statement about the address block is most accurate? Multiple Choice
It is professional and complete.
It is unprofessional and complete. It is professional and incomplete.
It is unprofessional and incomplete.
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