Business > TEST BANK > Customer Service Career Success Through Customer Loyalty 6e Paul R. Timm (Test Bank) (All)
Customer Service Career Success Through Customer Loyalty 6e Paul R. Timm (Test Bank)
Document Content and Description Below
Customer Service: Career Success through Customer Loyalty, 6e provides a systematic process for building service skills that all business people need. Presented in a friendly, conversational manner, t... he text is filled with examples that demonstrate the link between service skills and career achievement. This edition features more on social networking, trustability, and customer service trends. Information is also included on internal customers, emerging technologies, and stress-reducing techniques. Throughout the text, there is an emphasis on transforming good service intentions into a workable plan that yields loyalty and success. Customer Service: Career Success through Customer Loyalty, 6e provides a systematic process for building service skills that all business people need. Presented in a friendly, conversational manner, the text is filled with examples that demonstrate the link between service skills and career achievement. This edition features more on social networking, trustability, and customer service trends. Information is also included on internal customers, emerging technologies, and stress-reducing techniques. Throughout the text, there is an emphasis on transforming good service intentions into a workable plan that yields loyalty and success. [Show More]
Last updated: 2 years ago
Preview 1 out of 38 pages
Buy this document to get the full access instantly
Instant Download Access after purchase
Buy NowInstant download
We Accept:
Reviews( 0 )
$25.00
Can't find what you want? Try our AI powered Search
Document information
Connected school, study & course
About the document
Uploaded On
May 11, 2023
Number of pages
38
Written in
Additional information
This document has been written for:
Uploaded
May 11, 2023
Downloads
0
Views
67
