RBS Training Program Exam 50 Questions with Answers 2023
What did passage of the Assembly Bill 1221 in 2017 create? - CORRECT ANSWER the Responsible Beverage Service Act; this is a training requirement for on-premis
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RBS Training Program Exam 50 Questions with Answers 2023
What did passage of the Assembly Bill 1221 in 2017 create? - CORRECT ANSWER the Responsible Beverage Service Act; this is a training requirement for on-premises alcohol servers, their managers, and licensees
How is an alcohol server defined according to AB 1221? - CORRECT ANSWER anyone who checks guests' ID for purpose of alcohol service or entry into ABC on-premises licensed establishment, and takes alcohol orders and pours/delivers alcohol for guests
What do places where alcohol is served and consumed provide? - CORRECT ANSWER gathering places where people socialize with others and celebrate special occasions
What is the most common drug used among adults in the US? - CORRECT ANSWER alcohol
What do alcohol-related crimes include? - CORRECT ANSWER DUI, domestic violence, assault, and sexual assault
What are examples of public health risks due to alcohol use? - CORRECT ANSWER binge drinking, diseases, including cancer and cirrhosis, alcohol poisoning, and death
What is not needed in alcohol absorption? - CORRECT ANSWER digestion
Where is alcohol absorbed? - CORRECT ANSWER into the bloodstream after consumption
how much alcohol does the liver metabolize in an hour? - CORRECT ANSWER approx. one alcohol drink equivalent or standard-sized drink per hour
what are the behavioral cues that reflect alcohol's effect on the body and what order do they usually occur in? - CORRECT ANSWER lowered inhibitions, impaired judgment, slowed reactions, loss of coordination
what does tolerance have no effect on? - CORRECT ANSWER a person's BAC level
what do daily drinkers who drink heavily develop? - CORRECT ANSWER a high tolerance for alcohol, giving them the ability to hide the behavioral cues that might normally indicate they are intoxicated
what are myths about ways to sober up? - CORRECT ANSWER drinking coffee, taking cold showers, eating fatty foods, and throwing up
what are the six intoxication rate factors? - CORRECT ANSWER physical size, rate of consumption, gender, strength of drink, food intake, and drug use
what are NOT intoxication rate factors? - CORRECT ANSWER tolerance and type of alcohol
what do intoxication rate factors do? - CORRECT ANSWER speed up or slow down the rate at which alcohol affects a person
what is alcohol considered? - CORRECT ANSWER a depressant
what can have very harmful effects when mixed with alcohol? - CORRECT ANSWER medications, and recreational and illegal drugs
what is the only thing that lowers BAC level? - CORRECT ANSWER time
as a general rule, how much time does the body need to safely process each drink out of the body? - CORRECT ANSWER at least one hour
who is it always illegal to serve alcohol to? - CORRECT ANSWER people who are underage, people attempting to buy alcohol for someone underage, and people are obviously intoxicated
what are the three types of liability for licensees, employees, and contractors? - CORRECT ANSWER criminal, administrative, and civil
at on-site premises, who can be held liable for illegal alcohol sales? - CORRECT ANSWER servers, bartenders, managers, and owners
what three categories of crime does California recognize? - CORRECT ANSWER infractions, misdemeanors, and felonies
what are some misdemeanors regarding alcohol and minors? - CORRECT ANSWER selling or furnishing alcohol to a minor, and an on-premises licensee allowing a minor on the premises
is it a misdemeanor to be intoxicated in public? - CORRECT ANSWER it is a misdemeanor to be intoxicated in public
how old must an employee be to prepare/serve alcoholic drinks in a bar? - CORRECT ANSWER 21 years of age or older
when may an employee over the age of 18 pour or serve alcoholic drinks? - CORRECT ANSWER in an area of establishment primarily designated for food service
what is TRACE? - CORRECT ANSWER a protocol wherein first responders to alcohol-related emergencies immediately notify ABC when an incident involves a person under the age of 21 and an alcoholic beverage that results in great bodily injury or death
what can a licensed premises not sell, offer, or provide? - CORRECT ANSWER cannabis or cannabis products
what is a peace officer? - CORRECT ANSWER a civil service officer appointed to preserve law and order
what are reasonable efforts? - CORRECT ANSWER the legal term for the actions you take to prevent illegal alcohol sales and other alcohol-related problems
what are examples of reasonable efforts? - CORRECT ANSWER checking IDs, getting trained, monitoring guests, refusing service, and calling the police
why do servers need to accurately check IDs? - CORRECT ANSWER to ensure they are not breaking the law by serving or making alcohol available to persons under the age of 21
in California, what are commonly accepted forms of ID? - CORRECT ANSWER state-issued DLs and ID cards, military IDs, even without a physical description of the ID holders, and government-issued passports, even without a physical description of the ID holder
what three steps do you need to follow to proper check an ID? - CORRECT ANSWER verify the information, check for alterations, and establish ID ownership
what should i watch guests for even if they have a convincing ID? - CORRECT ANSWER underage warning signs or actions that may alert you to the fact that a guest is underage
what are safe service guidelines? - CORRECT ANSWER always check ID, match your response to behavioral cues, make as many reasonable efforts as you can, do not back down, call for assistance when necessary, and if in doubt, do not serve
what are customer service guidelines? - CORRECT ANSWER communicate clearly, use "I" statements, do not judge or threaten guests, provide a reason for your actions, and sometimes, an indirect strategy is better
what is the first step of intervention model? - CORRECT ANSWER assessing your guest to determine whether or not they may legally consume alcohol
what is the second step of the intervention model? - CORRECT ANSWER based on assessment, making a decision on whether or not you are going to serve alcohol to guest
what is the third step of the intervention model? - CORRECT ANSWER implementing your decision using the safe-service and customer service guidelines
what duty do ABC licensees have? - CORRECT ANSWER ensuring policies are created to guide employees in the service of alcohol beverages according to legal standards
what can be grounds for administrative action to suspend or revoke an ABC license? - CORRECT ANSWER frequent calls for law enforcement assistance at an ABC-licensed premise
what is prohibited at an ABC licensed premises? - CORRECT ANSWER discrimination against individuals
when are alcohol sales permitted in California? - CORRECT ANSWER from 6am to 2am of the following day
what types of promotion are unlawful to promote? - CORRECT ANSWER promotions such as "two-for-one" drink specials or "ladies night"
what is the best defense an establishment can provide in response to an alcohol-related citation or a liquor liability lawsuit? - CORRECT ANSWER documentation
what is one of the most effective types of documentation? - CORRECT ANSWER an incident report form
what are practices for creating good documentation? - CORRECT ANSWER making daily entries, using a bound book or notebook with numbered pages, having employee who handled situation complete the documentation, and reviewing the entries periodically to detect trends or learn strategies used by other employees
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