Fire Officer > QUESTIONS & ANSWERS > Fire Officer 1 Study Guide Questions and Answers Already Graded A (All)

Fire Officer 1 Study Guide Questions and Answers Already Graded A

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Fire Officer 1 Study Guide Questions and Answers Already Graded A directly oversees the application of the agency's personnel, training, equipment, and apparatus to the resolution of issues faced by the agency -✔✔ company officer first contact with fire department customers -✔✔ company officer a person who leads or directs a unit -✔✔ leader A person who is responsible for directing the performance of other people or employees. -✔✔ supervisor the company officer's most important task -✔✔ safety of unit's personnel helps the new fire officer with overcome challenges in group dynamics -✔✔ verbalize personal expectations, establish priorities, and listen to crew member expectations how successful fire officers should view their transition from member to officer -✔✔ professional growth Individual who accomplishes organizational objectives through effective and efficient handling of material and human resources. -✔✔ manager Order of rank and authority in the fire and emergency services. -✔✔ chain of command decisions are made at the very top level -✔✔ centralized decision-making decisions are made at a lower level with the effects of the decisions reported through the structure -✔✔ decentralized decision-making allows expeditious handling of most matters -✔✔ decentralized decision-making principle that each subordinate must have only one supervisor -✔✔ unity of command Dividing a large job into units or job tasks and assigning an individual to do each of the tasks. -✔✔ division of labor the number of subordinates and/or number of functions that one individual can effectively supervise -✔✔ span of control The process of going around a link in the chain of command to deal with an issue. -✔✔ sidestepping should be provided so that company personnel are able to perform a variety of tasks with proficiency -✔✔ cross-training national level of governments such as the U.S. and Canada -✔✔ federal describes the governmental structure of Native American and Aboriginal Peoples of North America -✔✔ tribal making decisions quickly and effectively -✔✔ decisiveness using logic and reason in making decisions -✔✔ intelligence demonstrating self-confidence when making decisions. -✔✔ self-assurance the agreed-upon philosophical principles that define what is correct and proper behavior for the members of a society -✔✔ ethics should be based on services provided and the mission of the organization -✔✔ priorities forming, storming, norming, performing -✔✔ 4 stages of building an effective team critical as motivational techniques in departments -✔✔ rewards giving motivational direction, positive reinforcement, and constructive feedback to employees in order to maintain and improve their performance; directs the subordinates through encouragement and advice -✔✔ coaching enhance individual skills and improve productivity -✔✔ mentoring programs should participate voluntarily and enthusiastically -✔✔ mentors and mentees 6-18 months and allows organization to evaluate the probationary member's ability to fulfill the job requirements for the position -✔✔ probationary period can have legal repercussions on both the officer and organization -✔✔ failure to follow proper procedures during sexual harassment

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