MSSC - Quality Certification Questions and Answers Already Passed

MSSC - Quality Certification Questions and Answers Already Passed Which is NOT one of the steps used in the glass box method? ✔✔rotate object in glass box The three standard views of an object are ______. ✔✔top, front ...

MSSC - Quality Certification Questions and Answers Already Passed Which is NOT one of the steps used in the glass box method? ✔✔rotate object in glass box The three standard views of an object are ______. ✔✔top, front, right side What is the order of precedence of lines in a drawing? ✔✔object, hidden, center What type of feature is parallel to the surface being dimensioned? ✔✔dimension line A ______ dimension is described in inches per foot. ✔✔shaft taper To establish on a drawing that 1/4 inch equals 1 inch, the designer would write ______. ✔✔1/4 = 1 Section lines on a blueprint include _______. ✔✔a surface that has been cut In a threaded fastener assembly what is designed to protect the threads? ✔✔shank The minor diameter of a screw thread is measured at the ______. ✔✔root of screw thread The minor diameter of a threaded fastener is ______. ✔✔the major diameter minus the thread height How do you determine the grade of a bolt? ✔✔number of lines on the head +2 indicates the grade A screw with National fine thread is represented on a drawing with what designation? ✔✔NF Metals treated by ______ processes become soft. ✔✔annealing A running fit is also called a(n) ______. ✔✔sliding fit The term ______ refers to a physical portion of a part. ✔✔feature A(n) _______ is a theoretically perfect line, point or pane that is located by a similar feature or part. ✔✔datum GD&T _________________. ✔✔allows certain tolerances on part features to be increased A feature control frame is not used to describe ______. ✔✔measurements A common decimal inch rule graduation is in _______. ✔✔50ths A scale typically found on a machinist rule is _______. ✔✔1/16 Resolution is sometimes called ______. ✔✔discrimination A common fractional inch rule graduation is in _______. ✔✔32nds One inch is equal to _______. ✔✔25.4mm A typical dial caliper can be used to measure dimensions to the nearest ________ inches. ✔✔0.001 Calibration means to ______. ✔✔adjust a device to a standard The typical accuracy of a dial caliper is about ______ inches. ✔✔0.003 The accuracy of a digital caliper reading is about ______ inches. ✔✔0.003 A micrometer increments how far for each complete rotation of its thimble? ✔✔0.025 Company standards determine how often ______ is performed. ✔✔calibration of surface finish gaues The dial indicator makes measurements using the ______ method. ✔✔indirect comparison The best method for checking the height of two or more parts is to use a dial indicator and stand, gauge block and a ______. ✔✔surface plate A _______ is a measurement tool that measures part dimensions by indicating the amount of distance its probe moves when placed against the part. ✔✔dial indicator _______ measures the difference between an object's dimension and an object of known length. ✔✔indirect comparison The process of zeroing the probe using a part that has been found to be a precise length is known as ______. ✔✔mastering A _______ avoids the errors of hand-held instruments by locating the parts in the same place each time a measurement is made. ✔✔fixture A key concept in continuous improvement is to search for ways to eliminate waste in actions, time, and ______. ✔✔material An important statistic is calculated by dividing the number of parts produced by the number of hours worked. his statistic is called ______. ✔✔labor productivity Parts labeled ______ should be inspected to determine if they should be reworked or scrapped. ✔✔hold An engineering change notice (ECN) is used to notify of changes _______. ✔✔on a product drawing Parts that are labeled as ok to ship must ______. ✔✔meet compliance Machine time, quality requirements, and task time are ________. ✔✔required documents for a process Machine time, task time, and quality requirements are information needed to______. ✔✔document each process Workers perform ______ to control product quality, develop SPC charts, and determine if parts meet specifications. ✔✔inspections Statistical process control (SPC) is used to ______. ✔✔determine when a process is going to produce bad parts before it actually does Two types of variation are ______. ✔✔common cause and special cause When constructing a histogram, no value should ever fall on a(n) ______. ✔✔boundary A(n) ______ is a graphic method to show how data is distributed across the range of values. ✔✔histogram The Cpk is a statistical process control term that describes the ______. ✔✔capability of a process A ______ is a plot of the data samples over time (a time-series plot). ✔✔control chart Manufacturing objectives such as the ability to recall defective product, resolve problems and get vendors to take ownership of part quality can all be improved through ______. ✔✔product traceability Examples of charts used for variable data are the X-bar and R chart and the ______. ✔✔histogram The ______ chart plots the average value of each subgroup. ✔✔X-bar The process itself determines the ______. ✔✔control limits of a control chart Manufactures collect defect trend data to determine corrective action, improve production and provide ______. ✔✔engineering with data to analyze The first step to analyze an X-bar and R chart is ______. ✔✔determine that the R chart is in control The cause ______ diagram lists the problem to be solved in a box on the extreme right side with a main backbone pointing to it. ✔✔enumeration The seven quality tools contain two SPC tools. These are control charts and ______. ✔✔histograms The total process of quality control is best described by ______. ✔✔the PDCA cycle (plan, do, check, act) The first step in constructing a C&E diagram is to ______. ✔✔write down the problem and draw a box around it C&E diagrams help you during the ______ phase of the PDCA cycle. ✔✔plan A ______ shows how one variable of a process varies with another variable. ✔✔scatter diagram A ______ is used to determine which type of defect most frequently occurs. ✔✔pareto chart Who is the founding founder of modern management? ✔✔Kaoru Ishikawa RFCA is especially effective in eliminating ______ that produce unplanned downtime and cause about 80 percent of manufacturing losses. ✔✔high frequency failures An essential element of RCFA is the use of ______. ✔✔teammates from several disciplines A ______ is a problem-solving method that organizes ideas generated from brainstorming in bite-size pieces. ✔✔fishbone (cause and effect) diagram One method of improving the results of the brainstorming process is to build on ideas, this is referred to as ______. ✔✔piggybacking ideas If a manufacturing line seems to have a high frequency of breakdowns, the best action to take is to perform a ______. ✔✔root cause analysis The Pareto diagram usually consists of two graphs. They are ______. ✔✔bar graph and cumulative frequency plot The person who might have caused the problem is the least important part of a(n) ______. ✔✔corrective action report (CAR) A ______ is the culmination of events resulting from an unscheduled line stoppage or quality issue. ✔✔corrective action report (CAR) What is RCFA? ✔✔root cause failure analysis What is a blind hole? ✔✔a hole that is drilled partially through For threaded fasteners, what are the abbreviations for external and internal charts? ✔✔external - Axternal (A) internal - BINternal (B) What does GD&T stand for? ✔✔general dimensioning and tolerance What does UOS stand for? ✔✔unless otherwise specified Define MMC and LMC. ✔✔MMC : maximum material condition LMC : least material condition Referring to Six Sigma, what id DMAIC? ✔✔Define, Measure, Analyze, Improve, Control What are the six main "bones" in the fishbone diagram? ✔✔Material, Measurement, Machine, Method, Mother nature / Environment, Man (5 M & E) During a prototype phase, engineers perform a DFMEA. What does DFMEA stand for? ✔✔Design, Failure, Mode, Effect, Analysis A standard deviation (sigma) of mean +2 sigma means that ____ percent of variation will fall into an acceptable range. How about mean +3 sigma? ✔✔95.4 (mean +2 sigma) 99.7 (mean +3 sigma) What are the common special deviations? ✔✔jump shift pattern - 4 points in a row either above or below repeating cycle - pattern that repeats itself cluster pattern - grouping in one region of chart mixture pattern - no points near middle of chat stratification pattern - all points near middle of chart A manufacturer must produce products that consistently meet the customer's standards. The process that measures process output and compares it with a standard is ______. ✔✔quality control Some nonconforming products have defects that do not necessarily make them unusable. A nonconforming product can be shipped if ______. ✔✔the customer waives the specification A design of experiments (DoE) study identifies how various factors affect a process. The decision concerning what variable to change in a DoE run is determined by ______. ✔✔statistical analysis of previous experimental results Sometimes a corrective action team is authorized to make permanent changes to a system. In this case, their report should ______. ✔✔document exact details of any changes to the process or system documentation There are a number of steps to preventative or corrective action. The final step of any action is ______. ✔✔preventing or correcting the problem What is not used to classify a threaded fastener? ✔✔tensile strength Measurement of product quality attributes can be assisted by performing ______. ✔✔predictive maintenance checks Companies typically include policies and procedures for continuous improvement as part of their______. ✔✔quality assurance system