MGT 330 FINAL EXAM 100%.

MGT 330 FINAL EXAM 100%. Question 1 1 / 1 pts Which of the following laws give workers the right to join a union without fear of discrimination or retribution? The Norris–LaGuardia Act of 1932 The Wagner Act ...

MGT 330 FINAL EXAM 100%. Question 1 1 / 1 pts Which of the following laws give workers the right to join a union without fear of discrimination or retribution? The Norris–LaGuardia Act of 1932 The Wagner Act of 1935 The Taft-Hartley Act of 1948 The Landrum-Griffin/Labor-Management Reporting and Disclosure Act of 1959 Question 2 1 / 1 pts Which of the following is NOT a step in the process of employee selection? initial screening job design contacting references final interview Question 3 1 / 1 pts Internal sourcing and external sourcing are part of the process of __________________. recruiting employee orientation employee selection job design Question 4 1 / 1 pts Vanessa starts her new job as a marketing strategist for Orion Food and Beverage today. As part of her orientation, she is told to study the position duties on her own, and she uses an online training manual to familiarize herself with company processes. What kind of employee training method is Vanessa most likely engaged in? film and classroom simulation vestibule demonstration Question 5 1 / 1 pts The Equal Opportunity Employment Commission (EEOC) was created by the _________________________. Fair Labor Standards Act of 1938 Civil Rights Act of 1964 Age Discrimination in Employment Act of 1967 Family and Medical Leave Act of 1993 Question 6 1 / 1 pts Which of the following scenarios describes the 360-degree assessment technique? David’s performance is evaluated by his work over the last calendar year. David’s performance is evaluated using a BARS scale. David’s performance is evaluated based on the areas in which he has made the most progress. David’s performance is evaluated by peers, subordinates, customers, and himself. Question 7 1 / 1 pts Retaining employees is important because employee turnover can cost a company __________ a worker’s entire annual salary. half the equivalent of 1.5 to 2.5 times 2.5 to 3.5 times Question 8 1 / 1 pts Jennifer consults the Dictionary of Occupational Titles to figure out how to define job duties for her store’s Floor Manager position. What job analysis task is Jennifer engaged in? comparison with other companies experimentation job specification reflective planning Question 9 1 / 1 pts An organization’s discipline system should be _________. enforced by a series of people applied uniformly to all employees enforced multiple times per violation presented verbally when a worker begins a job Question 10 1 / 1 pts Elissa is a mediator whose job is to arbitrate negotiations between unions and corporations. What kind of power does Elissa have? boundary-spanning power referent power closeness over production tactical power Question 11 1 / 1 pts All of the following statements are examples of attributions EXCEPT “Going to college affords me more job opportunities.” “My birthday is May 30.” “Taking vitamins keeps me healthy.” “Treating others with respect will cause them to treat me respectfully.” Question 12 1 / 1 pts Martin is well liked by his peers and influences them using his personality, attitude, and behavior. What kind of power does Martin most likely have? legitimate expertise coercive referent Question 13 1 / 1 pts Which of the following five sources of power or means of influence have French and Raven identified as available to leaders of organizations? legitimate, reward, expert, referent, and boundary spanning reward, coercive, expert, referent, and closeness to production legitimate, reward, coercive, expert, and referent legitimate, reward, coercive, referent, and control over policy making Question 14 1 / 1 pts Which theory was born from the great man theory of leadership? situational theory behavioral theory transformational theory trait theory Question 15 1 / 1 pts Fred E. Fiedler’s LPC test requires a subject to describe a coworker they________. have never interacted with like the most like the least work very closely with Question 16 1 / 1 pts According to French and Raven, which source of power does NOT have an informal side? reward referent legitimate expertise Question 17 1 / 1 pts What event heralded the onset of behavioral theories of leadership in the United States? World War I World War II The Korean War The Vietnam War Question 18 1 / 1 pts That communication within an organization is continuous means that ___________. sometimes it is better for managers to say nothing it is possible to eliminate barriers to interpersonal communication the same message is continuously repeated to different people managers are always communicating, whether they speak or not Question 19 1 / 1 pts All of the following are examples of formal groups EXCEPT for a command group friendship group project group committee Question 20 1 / 1 pts Of the following goals, which is considered to be the most crucial for leaders who want to succeed at team-building? Build trust among members. Reduce personal conflict inside a group or team. Develop effective channels of communication among members. Increase effective support between members. Question 21 1 / 1 pts What makes communication dynamic? It is usually exciting, because transmitting messages can be exhilarating. It is constantly changing, because messages feed other messages. It is always irreversible, because we cannot take back what we say. It is usually complex, because messages have many layers of meaning. Question 22 1 / 1 pts Whenever Paula works in a group, she gives less effort than when she works individually. What term best describes this scenario? groupthink group cohesiveness social loafing sender disability Question 23 1 / 1 pts What may accompany the adjourning stage of group performance? a sense of uncertainty a sense of unity a sense of loss a sense of conflict Question 24 1 / 1 pts At which stage of a group- or team-building process do close relationships develop, giving rise to unity? norming forming storming performing Question 25 1 / 1 pts Which of the following is NOT a limitation of a virtual team? It can be expensive to get virtual teams together. Virtual teams have a difficult time picking up on paraverbal and nonverbal cues. Virtual teams suffer from reduced socialization. It can be difficult to schedule virtual team meetings.