MGT 330 WEEK 4 QUIZ 2
Of the following goals, which is considered to be the most crucial for leaders who want to succeed at
team-building?
Build trust among members.
Reduce personal conflict inside a group or t
...
MGT 330 WEEK 4 QUIZ 2
Of the following goals, which is considered to be the most crucial for leaders who want to succeed at
team-building?
Build trust among members.
Reduce personal conflict inside a group or team.
Develop effective channels of communication among members.
Increase effective support between members.
Question 2
1 / 1 pts
Which of the following is NOT a category of barriers to interpersonal communication?
individual differences among employees
situational factors, such as outside noise
transmission problems, such as telephone static
informal communication networks, such as the grapevine
Question 3
1 / 1 pts
Whenever Paula works in a group, she gives less effort than when she works individually. What term
best describes this scenario?
groupthink
group cohesiveness
social loafing
sender disability
Question 4
1 / 1 pts
What makes communication dynamic?
It is usually exciting, because transmitting messages can be exhilarating.
It is constantly changing, because messages feed other messages.
It is always irreversible, because we cannot take back what we say.
It is usually complex, because messages have many layers of meaning.
Question 5
1 / 1 pts
Which of the following individuals would most likely NOT be considered a group’s gatekeeper?
Jim, who is informally regarded as the group’s leader
Gary, who is always willing to express the group’s values
Karl, who helps carry out the group’s activities
Juan, who is a “member in good standing”
Question 6
1 / 1 pts
All of the following are examples of formal groups EXCEPT for a
command group
friendship group
project group
committee
Question 7
1 / 1 pts
That communication within an organization is continuous means that ___________.
sometimes it is better for managers to say nothing
it is possible to eliminate barriers to interpersonal communication
the same message is continuously repeated to different people
managers are always communicating, whether they speak or not
Question 8
1 / 1 pts
According to the text, the difference between a group and a team
relies on which of the following ideas?
Team members share a common commitment, while group members solely share common norms and
an identity.
Teams go through different phases of development, while groups remain static over the course of time.
Groups go through different phases of development, while teams remain static over the course of time.
Teams should be formed with 10 members or less, while groups have an unlimited number of members.
Question 9
1 / 1 pts
Which of the following is NOT a limitation of a virtual team?
It can be expensive to get virtual teams together.
Virtual teams have a difficult time picking up on paraverbal and nonverbal cues.
Virtual teams suffer from reduced socialization.
It can be difficult to schedule virtual team meetings.
Question 10
1 / 1 pts
At which stage of a group- or team-building process are conflicts resulting from individual personalities
and roles most likely to arise?
forming
storming
norming
performing
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