MGMT 3850 CHAPTER 16 HOMEWORK QUESTIONS AND ANSWERS | LATEST GUIDE

Document Content and Description Below

MGMT 3850 CHAPTER 16 HOMEWORK QUESTIONS AND ANSWERS Essentials of Entrepreneurship & Small Business Mgmt., 7e (Scarborough) Chapter 16 Building a Team and Management Succession 1) ________ is ... the process of influencing and inspiring others to work to achieve a common goal and then giving them the power and the freedom to achieve it. A) Management B) Organizing C) Leadership D) Coordination 2) Leadership is: A) essential to a company's success. B) not an easy skill to learn. C) influencing and inspiring others to work to achieve a common goal and then giving them the power and the freedom to achieve it. D) All of the above 3) Which of the following pairs describing leadership (first column) and management (second column) is accurate? Leadership Management A) Comes first Comes second B) Deals with people Deals with things C) Involves doing things right Involves doing the right things D) Focuses on the present Focuses on the future 4) Which of the following is not a behavior typically exhibited by effective leaders? A) Define and constantly reinforce the vision they have for the company. B) Respect and support their employees. C) Require employees to gather necessary resources to complete their tasks; they will be more likely to "feel ownership" than if you did it for them. D) Create an environment in which people have the motivation, the training, and the freedom to achieve the goals they have set. 5) Which of the following is not one of the vital tasks small business leaders must perform? A) Hire the right employees to the team and constantly improve their skills. B) Create a culture for retaining employees. C) Plan for "passing the torch" to the next generation of leadership. D) Keep flexible and do not be concerned about preparing for the next generation of management. 6) A leadership style in which a leader takes on the role of a servant first and the role of a leader second is referred to as a ________ leader. A) servant B) passive C) managerial D) subservient 7) Questions like "What are you deeply passionate about?", "What can you be the best in the world at?" and "What drives your economic engine?" are important to define your ________, according to the work of Jim Collins. A) hedgehog concept B) core competencies C) critical strategies D) keys to success 8) Which of the following is true regarding hiring mistakes? A) Hiring mistakes are expensive. B) Companies' informal processes may lead to unpredictable outcomes. C) Small businesses are most likely to make hiring mistakes because they lack the human resources experts and the disciplined hiring procedures large companies have. D) All of the above 9) One of the best sources for prospects for new positions may come from: A) colleges and universities. B) the Internet. C) current employees. D) employment advertisements. 10) Which of the following techniques would you not recommend to a company desiring a stronger recruiting strategy? A) Look inside the company first; a promotion-from-within policy serves as an incentive for existing workers to upgrade their skills. B) Encourage employee referrals; reward employees for successful referrals. C) Ensure that your recruitment efforts are known-whether in traditional media, the Internet, or on college campuses. D) Avoid hiring retired workers; they too often fail to have anything to offer. 11) Posting job openings on the Internet has proven to be: A) a relatively ineffective method of recruiting. B) a cost-effective method to attract candidates from other areas. C) an effective method to attract candidates and is relatively expensive. D) problematic for entrepreneurial businesses. 12) A ________ is the process by which a company determines the duties and the nature of the jobs to be filled and the skills and experience required of the people who are to fill them. A) job analysis B) job description C) job specification D) management audit 13) Luisa, the director of human resources, is discussing the duties and responsibilities of a new position and its working conditions with Delmar, the manager over the position. Luisa and Delmar are discussing a: A) job description. B) management audit. C) job specification. D) job analysis. 14) Burt is applying for a position as a staff accountant. The job specification for the position might list all of the following items except: A) BBA in Accounting. B) 3 years of experience. C) prepare daily sales reports. D) knowledge of QuickBooks. 15) A ________ identifies the duties and responsibilities of a position and its working conditions, while a ________ identifies the qualifications required of the job candidate in terms of skills, education, and experience needed. A) job specification; job description B) job description; job specification C) job analysis; job specification D) job analysis; job description 16) The ________, published by the Department of Labor, lists more than 20,000 job titles and descriptions and serves as a useful tool for getting a small business owner started when writing job descriptions. A) Title IX Handbook B) Team Handbook C) Job Listing Directory D) Dictionary of Occupational Titles 17) Which of the following types of questions should a business owner ask a candidate in a job interview? A) Questions calling for "yes or no" answers B) Questions about the candidate's religious beliefs C) Questions based on on-the-job scenarios that require open-ended answers D) Questions about the candidate's physical traits, characteristics, and family life 18) A ________ interview is where the interviewer gives candidates a typical job-related situation to assess how they respond. A) situational B) puzzle C) circumstantial D) exploratory 19) A ________ interview involves offbeat questions to determine how job candidates think and reason, allowing the interviewer to assess their capacity for creativity. A) situational B) puzzle C) circumstantial D) game-based [Show More]

Last updated: 2 years ago

Preview 1 out of 43 pages