Duty Managers Certificate

Duty Managers Certificate What is the purpose of the Sale and Supply of Alcohol Act 2012? - ✔✔To put in place a system of control over the sale, supply and consumption of alcohol What is the objective of the Sale and ...

Duty Managers Certificate What is the purpose of the Sale and Supply of Alcohol Act 2012? - ✔✔To put in place a system of control over the sale, supply and consumption of alcohol What is the objective of the Sale and Supply of Alcohol Act 2012? - ✔✔The sale, supply and consumption of alcohol should be undertaken safely and responsibly Why does the sale and supply of alcohol require a licence - ✔✔because alcohol is recognized as a potentially harmful product What is the definition of alcohol? - ✔✔substance that has 1.15% or more ethanol by volume What is the definition of intoxicated? - ✔✔observably affected by alcohol that are exhibiting two or more if the following: - appearance, behavior, co-ordination or speech is affected What is a restricted area? - ✔✔where minors are not admitted. Staff under 18 can NOT serve alcohol in a restricted area What is a supervised area? - ✔✔minors must not be admitted without a parent or guardian. Staff under 18 can serve alcohol in a supervised area What is an undesignated area? - ✔✔An area where minors are allowed without the need for supervision. Staff under 18 can serve in this area What is a LAP? - ✔✔Local alcohol policies: a set of decisions made by the territorial authority about the sale and supply of alcohol Before adopting the local alcohol policy, the territorial authority must consult - ✔✔1. the police 2. licensing inspectors 3. medical officer of health 4. the public or local community local alcohol policy gives communities some control over the licensing process by - ✔✔- limiting the location, density, maximum trading hours of licensed premises - imposing conditions on groups of licensed premises How often do territorial authorities have to review the local alcohol policies? - ✔✔every 6 years What does DLC stand for? - ✔✔District Licensing Committee How many members in the District Licensing committee? - ✔✔3 Who appoints the members of the District Licensing committee? - ✔✔The territorial Authority who is the secretary of the District Licensing committee? - ✔✔the Chief executive of the territorial authority Who can be appointed the chairperson of a District Licensing committee? - ✔✔elected member of the territorial authority or an appointed commussioner What are the 5 main functions of a District Licensing committee? - ✔✔1. applications for license and managers certificates 2. renewal of applications for licences and managers certificates 3. applications for temporary authorities 4. applications for the variation, suspension or cancellation of special licences 5. applications for the variation of other licence types Who is the licensing inspector and what is their main role - ✔✔the territorial authority and to monitor licencees compliance with the sale and supply of alcohol act 2012 and license conditions What does ARLA stand for? - ✔✔alcohol regulatory and licensing authority. ARLA is based in WELLINGTON and is part of the TRIBUNALS unit of JUSTICE. The chairperson of the ARLA is the district court judge What are the four main functions of the alcohol regulatory and licensing authority? - ✔✔1. application referred by the district licensing committee 2. appeals against the district licensing committee decisions 3. appeals against elements of the local alcohol policies 4.. applications by inspectors and constables for the variation, suspension or cancellation of license and managers certificates the medical officer of healths role is to - ✔✔1. provide the district licencing committee with reports on licence applications 2. promote host responsibility and safe drinking 3. conduct visits of licensed premises to ensure they are providing food, free water and nonalcoholic drinks What one condition is attatched to every license? - ✔✔permitted trading days and hours in which alcohol may be sold or supplied 5 on-license and club license conditions - ✔✔1. free drinking water 2. non-alcoholic drinks 3. low alcoholic drinks 4. food 5. information on safe transport What is the one-way door restriction? - ✔✔after a certain time no one can enter or reenter the premises unless they are an exempt person 4 additional conditions the may be attached to a special license - ✔✔1. the type of container that the alcohol is served in 2. exclusion of the public from the premises 3. the type of alcohol that can be sold 4. filing financial returns to thee licencing body Hotels and taverns must designate their bar area as either - ✔✔restricted or supervised what is the purpose of the licence condition relating to alcohol areas for supermarkets and grocery stores? - ✔✔to limit the exposure of shoppers to displays, promotions and advertising of alcohol Signage for on-license locations - ✔✔license and conditions - principal entrance ordinary trading hours - principal entrance duty manager - easily seen food available - easily seen transport options - easily seen prohibited persons - at each point of sale (cash register) an application for a license is submitted to - ✔✔the district licensing committee along with the fees, evacuation scheme and resource management and building codes the district licensing committee with request 3 reports for each license application which are from: - ✔✔the police, the licensing inspector and the medical officer of health how long is a license valid when first issues and how long can it be renewed for - ✔✔valid for 12 months and renewed for up to 3 years. the renewal application must be submitted 20 days before the expiry of the licence what is a temporary authority used for and how long are they usually issued for - ✔✔allows the new owners of an existing licensed business to continue trading with their application is being processed. Issued for up to 3 months when must there be a manger on duty? - ✔✔at all times alcohol is available to be sold or supplied the manager of duty is responsible for what three things? - ✔✔1. compliance with and enforcement of the provision of the act 2. compliance with and enforcement of the conditions of the licence 3. conducting the premises with the aim of minimizing alcohol related harm who will submit reports relating to your manager's certificate application? - ✔✔the local police and a licencing inspector During the application process you will be interest by the: - ✔✔licensing inspector to assess your suitability and to test you knowledge relating to the management of licensed premises and compliance with the law How long is a managers certificate valid for when first issued and how long can it be renewed for thereafter - ✔✔initially 12 months then renewed for up to 3 years When can a licensee appoint a temporary or acting manager - ✔✔in the event of an emergency or unforeseen absence penalty for supplying alcohol to minors - ✔✔$2000 penalty for employment of minors - ✔✔licencee $2000 penalty for buying of alcohol by minors - ✔✔person under age $2000 and a instant fine of $250 penalty for manager intoxicated on duty - ✔✔manager $4000 and an instant fine of $250 penalty for employee intoxicated on duty - ✔✔employee $2000 and an instant fine of $250 penalty for allowing intoxication on licensed premises - ✔✔licensee $5000 and manager $5000 penalty for running issisponsible promotion - ✔✔licensee $10,000 or 7 day suspension or any other person $10,000 max maximum size of vessel when serving spirits - ✔✔500ml when do staff and public need to leave the premises - ✔✔public 30 minutes and staff 60 minutes. police can close a premises when they believe - ✔✔riots, fighting, serious disorder or significant threat to public safety may occur. when can the police or licencing inspector enter the premises? - ✔✔any reasonable time or when they believe an offence is occurring 3 grounds in which police or an inspector may apply to ARLA (alcohol regulatory and licensing authority)to suspend or cancel a licence - ✔✔- breach of the act/conditions or an improper manner - no suitable person to hold the licence - premises being used in a disorderly manner and annoying neighbors or public 2 grounds a managers certificate can be suspended or cancelled - ✔✔1. manager has failed to operate the premises in a proper manner or 2. manager conduct in not suitable 3 strike rule and consequences for managers and licencees - ✔✔- managers certificate cancelled - 5 year stand down period before you can reapply effects of alcohol - ✔✔sedative, drug, depressant, slows down the central nervous system. mainly absorbed through the small intestine into the blood stream. liver breaks down alcohol at the rate of one standard drink per hour standard drink for beer, wine , spirit - ✔✔beer: 300ml, wine: 100-120ml and spirit 30ml Host responsibility policy - ✔✔written document that states how the management of the premises will provide a safe and comfortable drinking environment for their customers 6 key elements of host repsonsibility - ✔✔1. non and low alcoholic drinks 2. food 3. responsible service and promotion 4. underage persons 5. intoxication 6. transport options an external promotion cannot advert a discount of what % - ✔✔25% OR MORE 6 techniques to prevent alcohol being served to minors - ✔✔1. designated areas where minors are not allowed 2. display legal drinking age signage 3. ask every customer who looks under 25 for id 4. ensure all staff know how to check ids and identify fakes 5. only ever accept passports, nz drivers licence or 18+ card 6. if in doubt, refuse service 5 types of transport options to prevent drink driving - ✔✔1. courtesy van 2. local taxi 3. encourage sober drivers with free soft drinks and coffee 4. offer discounted taxi 5,. have a phone easily accessible SCAB signs of inntoxication - ✔✔speech, coordination, appearance, behavior 2 main forms of service intervention - ✔✔- slowing down or cutting off the service of alcohol why do you refuce to service someone on drugs or medication? - ✔✔effects can speed up the rate of intoxication and the effects of drugs can become heightened 6 techniques to use to cut of the service of alcohol - ✔✔1. use the word CANT 2. use standard stock phrases 3. use the broken record technique 4. keep body language relaxed 5. use signage to emphasis the law 6. ensure their friends know they have been cut off two main priorities of the duty manager are to - ✔✔1. ensure compliance with all legal requirements 2. minimize the possibility of any harm resulting of excessive consumption of alcohol 3 potential consequences for non-compliance by a duty manager - ✔✔fines, suspension or cancellation why is it important to maintain an incident logbook? - ✔✔can be used to protect staff and management as it provides evidence, also used as a communication tool for staff on different shifts four steps to take is suspect drink spiking - ✔✔get medical attention, inform police, take customer concerns seriously and enter details into the incident logbook 4 reasons why you would issue a trespass notice - ✔✔dunkeness, aggressive/violent or disorderly behavior why call the police to assist to enforce a trespass notice - ✔✔police are trained and equiped 4 things an evacuation scheme needs - ✔✔evacuation procedure, training for wardens, signs and notices and place of safety why is it important not to exceed the max occupancy number? - ✔✔Need to be able to evacuate everyone safely and quickly in an emergency two ways management can support staff - ✔✔leading by example and provide positive feedback and reinforcement