NURSING > EXAM > CPSS; Maximizing Practice Collections: Patient Data Collection | Business Office,100% CORRECT (All)

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CPSS; Maximizing Practice Collections: Patient Data Collection | Business Office,100% CORRECT

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CPSS; Maximizing Practice Collections: Patient Data Collection | Business Office In most cases, the practice's initial encounter with a patient is: - CORRECT ANSWER by telephone The appointment process is relevant to effective collections, because: - CORRECT ANSWER patients must be scheduled with the correct physician for the correct reason Patient registration processes are normally completed: - CORRECT ANSWER upon check-in Registration information should be: - CORRECT ANSWER routinely reviewed for each patient upon arrival If the patient registers without noting a ZIP code, this most likely means: - CORRECT ANSWER possible future delays in receiving payment from the patient if it is not obtained Superbills or encounter forms are most commonly used to: - CORRECT ANSWER record diagnosis and procedural codes In multi-physician practices, the appointment scheduler can schedule the patient for an appointment with any physician for any reason. - CORRECT ANSWER false When scheduling a patient for an appointment, which of the following data should be documented? - CORRECT ANSWER patient's full address with ZIP code The patient's chart usually is prepared prior to the patient's visit. - CORRECT ANSWER true If the patient arrives for an appointment without necessary insurance authorization, - CORRECT ANSWER an attempt is made to obtain the authorization so that the patient can be seen It is important to follow scheduling templates when scheduling patient appointments in order to: - CORRECT ANSWER control the schedule so that patients are seen efficiently and in a timely manner Most practices schedule patient appointments by documenting the appointment in a computerized practice management system. - CORRECT ANSWER true Which of the following forms is not usually requested during the registration process? - CORRECT ANSWER patient's credit score (insurance cards; driver's license; HIPAA consent) The patient registration form usually is completed upon arrival to the office and requests which of the following information? - CORRECT ANSWER Patient demographics (name, phone, address); insurance information; referral information) It is important to confirm patient appointments prior to the scheduled appointment in order to: - CORRECT ANSWER limit the number of no-shows and cancellations

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