OTF Test 31 Questions with Verified Answers
3 stage process to overcome objections - CORRECT ANSWER -respond
-recap
-recommend
5 objections - CORRECT ANSWER - uncertainty
-spousal
-money
-time
-another gym
...
OTF Test 31 Questions with Verified Answers
3 stage process to overcome objections - CORRECT ANSWER -respond
-recap
-recommend
5 objections - CORRECT ANSWER - uncertainty
-spousal
-money
-time
-another gym
5 points of handoff - CORRECT ANSWER -transfer of trust
-current fitness routine and frequency
-fitness goals and the "why"
-Injury restrictions, medications
-Send off and 2 5's
30 second Pitch - CORRECT ANSWER - 1 hour full body group workout
-we focus on heart rate-base training
-our workout is backed by science
-tracked by technology
-each workout is inspired and led by certified coaches
-What are you currently doing to get MORE LIFE out of your workout?
Mission - CORRECT ANSWER our heart beat is to deliver proven fitness results for a healthier world
Vision - CORRECT ANSWER our vision is to be the Trusted Global Leader of Innovative Heart Rate Based Interval Training
Values - CORRECT ANSWER Integrity, passion, accountability, innovation, community
Daily Production Model (DPM) - CORRECT ANSWER - 40 Contacts: Contacting 40 non-members and offering them a complimentary class
-10 Leads: Self Generating 10 New Qualified Leads Daily
-4 appointments: Confirmed and Show Daily
-2 Members
3 AAA's - CORRECT ANSWER -Appearance
-Approach
-Attitude
What are the 4 equipment components of OTF? - CORRECT ANSWER 1. Treadmill
2. Rowers
3. Weight Station
4. OTBEAT
3 TI Objectives - CORRECT ANSWER - Obtain contact information
-Document referral source
-Set the appointment
There are 2 different types of Guest - CORRECT ANSWER 1. Scheduled
2. Non-Scheduled
Either way, the aim is to MAKE the Sale!
The "YES" Pyramid - CORRECT ANSWER 1. Confidence
2. Build Emotional Value
3. Offer Convenience
4. Extensive Product Knowledge
5. Show the Quality
6. Confidently Deliver Price
OTF Mission - CORRECT ANSWER Our heartbeat is to deliver proven fitness results for a healthier world
OTF vision - CORRECT ANSWER To be the trusted global leader of innovative heart rate based interval training
OTF values - CORRECT ANSWER Integrity, passion, accountability, innovation, and community (IPAIC)
Motivating members happens through: - CORRECT ANSWER Goal setting, goal reinforcement, and personal touches
What are the 3 c's - CORRECT ANSWER Congratulate, correct, challenge
Minimum personal touches? - CORRECT ANSWER 20
Utilization: orange standard? - CORRECT ANSWER Class 80% full
Closing percentage: orange standard? - CORRECT ANSWER 60% of intros coached joint
Endurance Day - CORRECT ANSWER Longer blocks on treads/ rowers. Focus on active recovery. Higher reps in weight room
Strength day - CORRECT ANSWER Mid-range to longer blocks w. Inclined on treads. Low reps and heavy weights in weight room.
Power Day - CORRECT ANSWER Short and mid-range blocks w. Powerful pushes and all outs. Moderate to heavy weights w. Explosive movements in the weight room
Bike base - CORRECT ANSWER 80+ w. 6+ gear (watts: green)
Bike push - CORRECT ANSWER 90+ w. Same or higher gear as base (watts: 25-50)
Bike all out? - CORRECT ANSWER 105+ w. Same or higher gear (watts: 50+)
Strider base - CORRECT ANSWER 70+ gear 6+ (watts: green)
Strider push - CORRECT ANSWER 80+ gear 6+ (watts: 25-50)
Strider all out - CORRECT ANSWER 90+ gear 6+ (watts: 50+)
7 steps to floor demo - CORRECT ANSWER 1. Prep station
2. Read top line of VVA
3. 'Eyes on me"
4. Minimum weight recommendation
5. Assistance
6. Get rolling
7. Play VVA
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