COM-312 TEST 1|50 Questions with Verified Answers,100% CORRECT

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COM-312 TEST 1|50 Questions with Verified Answers Integrating, unlike compromising, involves not a moderate level of concern for goals but a high level of concern for them. - CORRECT ANSWER true ... In marriages, avoidance of conflict relates to higher satisfaction in general. - CORRECT ANSWER false An individual's conflict style is developed early in life and remains static throughout her/his lifetime. - CORRECT ANSWER false One option for addressing destructive coalitions is to "soften them." - CORRECT ANSWER true According to your text, sometimes it is more appropriate to settle disputes on the basis of rights rather than power or interests. - CORRECT ANSWER true Hocker and Wilmot contend that power is not owned by an individual but is a product of communication relationships. - CORRECT ANSWER true Once a person perceives that another person's emotional intensity is escalating, the negative spiral has begun. - CORRECT ANSWER true According to the text, disagreements are same as conflicts. - CORRECT ANSWER false Once a person becomes truly skilled at managing conflict, he or she will not have to deal with it—conflict is avoidable. - CORRECT ANSWER false The two primary drivers of most disputes are identity and relational issues. - CORRECT ANSWER true Which of the following is NOT an essential feature of Hocker and Wilmot's definition of interpersonal conflict? a. An expressed struggle b. Independence c. Perceived incompatible goals d. Perceived scarce resources e. Interference - CORRECT ANSWER b. Independence Terry and Pat have been in a committed romantic relationship for five years. Increased conflict has characterized their relationship recently. Both have become less invested in the relationship and have sought out others to fulfill some of their needs for affection, inclusion, and control. They don't rely on each other much or expect much from each other. The couple's choices reflect which of the five features that contribute to destructive conflict? a. Escalatory spirals b. Avoidance spirals c. Retaliation d. Inflexibility and rigidity e. A competitive system of domination and submission - CORRECT ANSWER b. Avoidance spirals Which of the following is one of the basic dynamics of all avoidance spirals? a. Refraining from complaining to third persons about the other party b. Increasing one's dependence on another person c. Interacting more directly with another person d. Harboring of resentment or disappointment e. Avoiding the other party passively - CORRECT ANSWER d. Harboring of resentment or disappointment Defensive climates, rather than supportive climates, are created when people use: a. strategy rather than spontaneity. b. empathy rather than neutrality. c. description rather than evaluation. d. provisionalism rather than certainty. e. equality rather than superiority. - CORRECT ANSWER a. strategy rather than spontaneity. According to your text, _____ criticize more than _____. a. adults; children b. men; women c. women; men d. students; teachers e. friends; romantic partners - CORRECT ANSWER c. women; men Most expressed struggles are activated by: a. internal stress. b. ambivalence. c. conflicting internal dialogues. d. a triggering event. - CORRECT ANSWER d. a triggering event. Which of the following statements is true about research regarding gender differences in conflict? a. Adolescent girls tend to be more aggressive than adolescent boys. b. Men and women generally handle conflict in similar ways.c. Women tend to take more control of conversations than men to lead it in the direction they want. d. Women are more likely to avoid conflict than men. e. Men tend to engage in the listening role more than women. - CORRECT ANSWER d. Women are more likely to avoid conflict than men. According to Hocker and Wilmot, which type of family is characterized by walking away from conflicts, never raising your voice, not telling anyone if there is a struggle, and keeping strong feelings to yourself? a. Collaborative family b. Permissive family c. Aggressive family d. Avoidant family e. Passive family - CORRECT ANSWER d. Avoidant family Which of the following is one of the distinctive rules for handling conflict in an aggressive system? a. Snide comments are acceptable. b. If someone has a concern, don't respond to it. c. Strong feelings are seen as normal and are allowed. d. Have an audience present when you engage someone. e. Deal with people directly. - CORRECT ANSWER d. Have an audience present when you engage someone. Steve and Bonnie disagree on how to spend the money they received from their tax refund. Steve wants to take the family on a trip to Seattle, but Bonnie wants to save it for a rainy day. What type of goal does this conflict interaction represent? a. Process b. Topic c. Identity d. Relational e. Facework - CORRECT ANSWER b. Topic What type of goal does the statement "Well, you don't have to be so nasty about it" most likely reflect? a. Relational b. Prospective c. Retrospective d. Identity e. Transactive - CORRECT ANSWER d. Identity A newlywed couple was having trouble resolving their marital disputes. The husband felt like he was trying to solve all the problems because his wife would not take him seriously during their discussions and would do something else like cleaning dishes. So, they decided that they would have a "meeting" to discuss issues whenever they arose. The meeting would be at a time where they would shut out all distractions and discuss the situation until they find a solution. What is the paramount goal in this situation? a. Topic b. Relationship c. Identity d. Process e. All of the answers are correct. - CORRECT ANSWER e. All of the answers are correct. Which of the following are considered to be the "drivers" of disputes? a. Topic and relationship b. Relationship and identity c. Identity and process d. Process and topic e. Topic and identity - CORRECT ANSWER b. Relationship and identity Relationship goals refer to those that answer which of the following questions? a. "What do we want?" b. "Who are we to each other?" c. "Who am I in this interaction?" d. "What communication process will be used?" e. "How do others define our relationship?" - CORRECT ANSWER b. "Who are we to each other?" Which of the following is NOT true about the nature of overlapping TRIP goals? a. Interests overlap with each other and differ in primacy. b. Identity and relationship issues underlie topic and process issues. c. In a serious dispute, content-only solutions are typically the most satisfying. d. Conflict parties often specialize in one kind of goal. e. Goals may emerge in a different form. - CORRECT ANSWER c. In a serious dispute, content-only solutions are typically the most satisfying. Transactive goals develop: a. during conflict episodes rather than before or after. b. after conflict episodes rather than before or during the episodes. c. before conflict episodes rather than during or after. d. whenever there is the possibility of transforming the relationship. e. only when transactional communication takes place. - CORRECT ANSWER a. during conflict episodes rather than before or after. Retrospective goals are the ones that: a. annoy our conflict partners the most. b. are emergent and understood most when the crisis has passed. c. give us a sense of clarity of the implications of a conflict when we look back on it. d. we come into a conflict hoping to accomplish. e. we have had for years with respect to a given topic. - CORRECT ANSWER c. give us a sense of clarity of the implications of a conflict when we look back on it. Hocker and Wilmot summarize several advantages of clarifying your goals when in a conflict with another person. Which of the following is NOT an advantage identified? a. Clear goals are reached more often than unclear ones. b. Clear goals can be altered more easily than vague ones. c. Only clear goals can be shared. d. Solutions go unrecognized if you don't know what you want. e. Knowing the other's goals helps you manipulate the situation to get what you want. - CORRECT ANSWER e. Knowing the other's goals helps you manipulate the situation to get what you want. Jake is always careful to arrive on time for work. He knows that his boss will deduct his pay for any missed hours. Jake's boss has what kind of power over him? a. Interpersonal linkage b. Resource control c. Expertise d. Communication skill e. Responsibility - CORRECT ANSWER b. Resource control Imagine you are looking for a new job. You know that your friend Alicia knows the vice president of a company where you would like to work. Your text would describe Alicia's influence on you as which of the following? a. Interpersonal linkage b. Resource control c. Expertise d. Communication skill e. Responsibility - CORRECT ANSWER a. Interpersonal linkage While preparing to teach an online course, Julie regularly seeks the assistance of Tony, the technology support person at her university. Julie understands that Tony has vast knowledge about the software and course management system she needs to use. Your book would describe the "power currency" Tony has in this scenario as which of the following? a. Interpersonal linkage b. Resource control c. Expertise d. Communication skill e. Responsibility - CORRECT ANSWER c. Expertise Latisha appreciates the fact that she has been trained in the art of public speaking because she finds that in many situations she can employ her _____ as a power currency. a. interpersonal linkages b. resource control c. expertise d. communication skills e. responsibility - CORRECT ANSWER d. communication skills Which of the following is the most accurate statement about power currencies? a. Power currencies are independent of one another. b. Individuals generally have only one or two currencies to use. c. Developing a repertoire of currencies can help lead to the sharing and balance of power. d. Power currencies cannot be exchanged. e. Exclusive reliance on one power currency is a good idea in most contexts. - CORRECT ANSWER c. Developing a repertoire of currencies can help lead to the sharing and balance of power. Which of the following statements is NOT true of competitive power? a. Competitive power can be useful. b. Competition can lead to collaboration. c. All forms of power are always in a state of change. d. Competitive power is appropriate when protecting children. e. People with sufficient power currencies should never use them competitively. - CORRECT ANSWER d. Competitive power is appropriate when protecting children. When Ken's parents died, his sister was named as the executor of their estate. She gave all of the good furniture to her kids and left only one old dresser for Ken's kids. Ken was furious with his sister because of this. Even though Ken felt "low power" in this situation, he decided to maintain his relationship with his sister and encouraged his kids not to bring up the issue with their cousins. Ken's decision is an example of which of the following moves Lerner suggests that people in low-power positions adopt? a. Speaking up and presenting a balanced picture of strengths as well as weaknesses b. Making clear what one's beliefs, values, and priorities are and maintaining congruent behaviors c. Staying emotionally connected to significant others even when things get intense d. Stating differences and allowing others to do the same e. All of the answers are correct. - CORRECT ANSWER c. Staying emotionally connected to significant others even when things get intense Which of the following is NOT likely to balance the distribution of power in a conflict in favor of a person feeling low power? a. Validating or acknowledging the other b. Announcing intended escalations c. Asking the higher-power person what he or she needs d. Expressing optimism e. Using "you" statements - CORRECT ANSWER e. Using "you" statements Conflict _____ are patterned responses, or clusters of behavior, that people use in conflict. a. beliefs b. styles c. assumptions d. values e. habits - CORRECT ANSWER b. styles You are more likely to dominate than oblige when you score high on which of the following? a. Concern for self b. Concern for others c. Concern for relationship d. Self-actualization e. Other-orientation - CORRECT ANSWER a. Concern for self Rahim identified five conflict styles that individuals use in a variety of conflict situations. The number 3 in the grid above corresponds with which of the following styles? a. Obliging b. Dominating c. Avoidance d. Compromising e. Integration - CORRECT ANSWER d. Compromising Rahim identified five conflict styles that individuals use in a variety of conflict situations. The number 5 in the grid above corresponds with which of the following styles? a. Obliging b. Dominating c. Avoidance d. Compromising e. Integration - CORRECT ANSWER a. Obliging In a conflict situation, if you try to use your authority to make a decision in your favor, you are using which conflict style? a. Avoidance b. Dominating c. Compromising d. Obliging e. Integrating - CORRECT ANSWER b. Dominating Which of the following is a disadvantage of using obliging as a conflict style? a. It tests the commitment of partners in a relationship when overused. b. It can foster an undertone of competitiveness if people develop a pattern of showing each other how nice they can be. c. It is not worth the time and energy consumed if investment in the issue by the parties involved in the conflict is very low. d. It makes conflict simmer and heat up unnecessarily by discouraging dominant behavior. e. It presents the obliging parties as invested too heavily in a conflict situation. - CORRECT ANSWER b. It can foster an undertone of competitiveness if people develop a pattern of showing each other how nice they can be. Which of the following is true of patterns of violence? a. Domestic abuse victims are least likely to be killed when they try to leave than at any other time. b. Women in general try to leave the scene rather than placate during a violent confrontation. c. Intimate violence is usually nonreciprocal. d. Physical aggression is seldom preceded by verbal aggression. e. Husbands are more likely than wives to minimize and deny their violence. - CORRECT ANSWER e. Husbands are more likely than wives to minimize and deny their violence. Nicole and Ryan always disagree over where they should spend their holidays. Each time Nicole tries to discuss this issue with Ryan, Ryan responds with a joke or changes the subject. Ryan is using which style of conflict identified by Rahim in your text? a. Obliging b. Dominating c. Avoidance d. Compromise e. Integration - CORRECT ANSWER c. Avoidance Rashid is responsible for taking care of his younger brother one afternoon a week, but he does not like to come across as an "authority figure" with his brother. Instead, he prefers to be viewed as a fun-loving brother. One afternoon, when his brother begins to jump on the couch for the fourth time, Rashid tells him to quit or the little brother won't be able to go to his favorite restaurant the next day for their uncle's birthday. Which of the following best describes the credibility of Rashid's threat? a. It is not credible because Rashid appears unwilling to invoke the punishment. b. It is not credible because Rashid does not control the outcome of the sanction. c. It is credible because the punishment is not something to be avoided. d. It is credible because Rashid seems willing to carry out the punishment. e. It is not credible because it is not a negative sanction. - CORRECT ANSWER b. It is not credible because Rashid does not control the outcome of the sanction. Caitlin ran to her mother to tell on her brother Sam. Caitlin said that Sam hurt her hand when they passed each other on the stairwell. Caitlin's mom decided to sit down with both of the children and ask them what happened, starting from when they saw each other on the stairs. She found out that Caitlin, in fact, hurt her hand when she hit Sam. Sam did nothing in return! Which principle of the system theory is Caitlin's mom likely to recognize in this situation? a. Conflict in systems occurs in chain reactions. b. Each member gets labeled, or programmed, into a specific role in the system. c. System members must cooperate in order to keep conflicts going. d. Systems develop rules for conflict that are followed even if they work poorly. e. Sam is more honest than Caitlin. - CORRECT ANSWER a. Conflict in systems occurs in chain reactions. All of the following are effective ways for assessing a conflict except: a. observing the parties in conflict. b. determining which party is at fault. c. interviewing conflicting parties. d. identifying patterns. e. using metaphoric analysis. - CORRECT ANSWER b. determining which party is at fault. A repetitive loop of observable communication with a redundant outcome is called: a. a toxic triangle. b. a microevent. c. a coalition. d. a system. e. an isolate. - CORRECT ANSWER b. a microevent. Which of the following statements is true of microevents? a. They are prescriptive of human behavior. b. They are interactions that result in essential outcomes. c. They are varied loops of unobservable interpersonal behaviors. d. They are any type of short interaction that occurs between two individuals. e. They are interactions that give information about other interactions. - CORRECT ANSWER e. They are interactions that give information about other interactions. All of the following are key concepts of systems theory except: a. wholeness. b. organization. c. individualism. d. collectivism. e. patterning. - CORRECT ANSWER c. individualism. [Show More]

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