2024 ICF Written Exam - Questions with 100% Correct Answers

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2024 ICF Written Exam - Questions with 100% Correct Answers Core Competencies: A. Setting the ___________ 1. Meeting ______ and _______ 2. Establishing the _________ -foundation -ethical guidelines ... -professional standards -coaching agreement Core Competencies: B. _______ the __________ 3. Establishing _____ and _____ with the client 4. Coaching _________ -co-creating; relationship -trust -intimacy -presence Core Competencies: C. Communicating ________ 5. _______ 6. _______ 7. _______ -effectively -active listening -powerful questioning -direct communication Core Competencies: D. Facilitating _______ and _______ 8. _______ 9. _______ 10. ________ and ______ setting 11. Managing ________ and __________ -learning; results -creating awareness -designing actions -planning; goal -progress; accountability If the coachee brings up suicide in session what should you do? Explain differences between _______ and ______ and be ______ that a therapist is ________. -coaching -therapy -clear -needed How is a coaching session different then a regular conversation? Coaching conversations are based on ________. core competencies If a client has just had an eventful change in their work situation and wants that to be the topic of the coaching session what do you do? _______ and remember, it is all about the _________. -define clear takeaway -coachee If a client wants to end a contract prematurely what do you do? ______ the contract _______. It is all about the _____. -end; immediately -coachee What is the most effective way to begin a coaching session with a regular client? Allow the client _________. to set the direction What is the principle to follow when making a trade with a client for coaching services? The coaching relationship must _________. not be impacted What do you do with a coachee who is not accomplishing their agreed upon goals? ______________ for failure to fulfill the goals. Explore the reason How important are the ICF code of ethics? Every ICF certified coach is ____________ by these ethics. Bound What do you do if a client misses appointments, and doesn't seem engaged in the coaching process? ______ the client to consider how they want to _____. -empower -move forward What do you do if a client asks you to consult, or offer other professional services? ________ what a coaching role is and is not. Discuss How do ethics pertain to coaching records? All records are __________. Records must be handled in a way consistent with ____________. -confidential -state of origin When is a coach in violation of ethics and standards? _____________________. __________ of personal information to a client. __________ of services and credentials. -intimate touch -disclosing -misrepresentation When is a coach most apt to seek permission from a client? When delving in to _________________ areas. sensitive and personal What is the value of a coach knowing his client's communication style? The coach can __________ the client's in order to develop the coaching relationship. direct his style toward What should a coach do after delivering a powerful question? Let ________ do the heavy lifting. Leave _______ for processing and response time. -silence -space When a client shares an issue that is impacting his life, how do you establish trust? Show ________ for what he is going through. Concern What do you do if a client breaks down during a session? Let _________ do the heavy lifting as the client centers himself. Silence How do you respond to a coachee who opens a session with frustration at work, and no desire or energy to continue his employment? __________ would ask the client what _________ want to focus on today or get out of our session today. -active listening -do you What does the coach do if the client brings up an item that is unrelated to the coaching topic that he thinks should be further explored? ___________________ if it would be helpful to further explore the subject they have brought up. ask the client When confronting or challenging a client a coach must remember... __________ is important. Timing If a client tells the coach that coaching is not working, what is an appropriate response? Allow the client to ______ in a _______ and ________ environment. -elaborate -calm -accepting When co-creating a relationship, what do you do when a client is overwhelmed by life? Be _______ in the client's _______ on what is happening. -interested -perspective Partnering with a client and his learning style requires what? _____________ the client's learning style in to the session. Incorporating What is the key for a coach in managing a client's anger and frustration? Do _____ allow the client's anger to _________ the coach. -not -dominate How should a coach share his professional insights with his client? That is ______ the coach's role. Not What makes a question powerful? Requires ________ by the client. It creates an environment for ___________. -deeper thought -discovery How do you handle a client who brings multiple issues to the table? Ask where they want to ________. Start When is it appropriate for a coach to use long descriptive stories? _________. Never When is an appropriate time to employ a metaphor? To _______, or ______ a concept or meaning. -reinforce -clarify What makes coaching unique to other disciplines? The _________ the agenda. client sets What often keeps a client from maximizing their potential? ___________. limiting beliefs What is a mismatch between words and body language? When words and body language _____________. [Show More]

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