Management > EXAM > PGA PGM Level 3 3.0 Full Study Guide | 100% Correct Answers | Verified | Latest 2024 Version (All)

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PGA PGM Level 3 3.0 Full Study Guide | 100% Correct Answers | Verified | Latest 2024 Version

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Recommended guideline a manager should use if an employee's performance differs from the expected? - ✔✔Address and find mutual agreement How should resources be allocated to avoid overwhelming a... performer? - ✔✔Make them aware of what is available What should a manager do when a performer has difficulty recognizing when to act on a specific task? - ✔✔Take a specific direction A team member sets the holes correctly and is assigned this task routinely. What is the result of this? - ✔✔Reinforced the desired outcome How should the GM use significant work when telling the merchandiser to spot audit due to shrinkage? - ✔✔Explain feedback and consequences How can managers communicate that they want to work with the performer to ensure success? - ✔✔Feedback is clear What guidelines apply when a manager uses the supporting strategy? - ✔✔Capable and motivated What guideline is used with the convincing strategy because the employee is resistant? - ✔✔Help overcome resistance and give resources to do the job What strategy is used by the head pro when requested solutions by his assistant? - ✔✔Supporting What strategy is used with employees who are experienced but unwilling? - ✔✔Involving [Show More]

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