HCMN 305 Quiz 2 | Questions and Answers Although five distinct organization structures exist, many organizations create a hybrid by combining structures. True The organizational form that organizes ... departments and positions according to the tasks workers perform and the abilities workers use is the functional form The planning and organizing processes are closely related because implementing an organization's plans might require a structural change. True The organizational form in which departments and positions are organized to focus on a particular group of customers is the divisional form The organizational form that simultaneously focuses on specific groups of customers and on efficiency is the matrix form In a parallel organizational form, a functional structure is expanded to organize positions in a multi-departmental approach to solving complex problems. True The organizational form in which managers outsource functions and departments and connect them using contracts and electronic information systems is the modular form Which of the following is not an important management responsibility when an organization contracts with a staffing agency for contract workers? Pay contract workers themselves rather than pay the staffing agency that provides workers Which of the following organization structures is likely to work best in an organization with physicians as essential labor responsible for producing many of the services? A bureaucracy with authority based on physicians' specialized education and expertise Attending physicians are members of a hospital's medical staff rather than of a hospital's administrative staff; thus, they do not influence a hospital's decisions. False Which of these statements correctly describe(s) groups in organizations? They may be permanent or temporary. The act of agreeing quickly, politely, and superficially to maintain harmony in a group is known as Groupthink Bigger groups often are better than smaller groups because bigger groups have more cooperation. False Why might a healthcare organization utilize groups? a. To enable workers to grow, try new roles, and develop professionally b. To build commitment to solutions, changes, and new plans through participation c. To obtain input and representation of stakeholders, interest groups, and constituents d. Both (a) and (b) e. All of the above Groups are especially common in healthcare organizations because they help organize and coordinate work among professions, shifts, and parts of the organization. True Which of the following is not a structural characteristic of a group that ultimately affects group performance? Credibility Which of the following is the aspect of group structure that guides a group, including how often the group meets and which resources it uses? Purpose Which types of roles are helpful to groups? Maintenance roles Which of the following is likely to happen first in a new group, according to the group development model presented in Chapter 6? Members will try to figure out what is OK and not OK. Extensive communication is needed primarily within a group; time should not be spent communicating with others outside the group. False Which of the following is true about group decision making? It may be problematic due to lack of accountability. Healthcare organizations are generally considered to be labor intensive. True Which of the following is one of the seven human resources processes needed for staffing? Job and work design Due to the urgency of decisions in healthcare organizations, a trend in hiring is to use just one person rather than a slower team approach. False Managers' flexibility in how they staff their organizations is restricted by numerous laws. True Which of the following is not an advantage of internal recruitment compared to external recruitment? It provides a bigger pool of potential applicants. Hiring someone to fill a job vacancy is likely to involve everything listed below except A pay raise Which of the following is most likely to be part of the organization-wide orientation done by top managers and human resources staff for new employees? Organizational history and mission [Show More]
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