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Test Bank For Technical Communication, 16th Edition by John M. Lannon Chapter 1-24

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Test Bank For Technical Communication, 16th Edition by John M. Lannon Chapter 1-24-CHAPTER 1 – Introduction to Technical Communication True or False Questions 1. _____ Technical communication rare... ly focuses on the author’s personal thoughts or feelings. 2. _____ Few technical documents have a persuasive purpose. 3. _____ Phone calls, conversations, and meetings have largely replaced the need for written documents. 4. _____ Most technical writing is done in teams. 5. _____ All documents have some persuasive aspect, even if the persuasion is implicit. 6. _____ Technical writers cannot be held responsible for faulty information, but the companies they work for can. 7. _____ A technical communicator might be called an information architect, technical editor, or content developer. 8. _____ Digital communication is the universal global standard for technical communication. Fill-In-The-Blank Questions 9. ________________ - centered documents focus on what people need to learn, do, or decide. 10. Communication and critical thinking are examples of __________________ skills. 11. Most technical documents are intended to persuade, inform, or ___________________. Multiple Choice Questions 12. Which document provides an example of technical writing primarily intended to persuade? (a) a grant proposal to obtain funding from a community agency (b) a training manual for coffee shop employees for making different drinks (c) instructions for assembling a desk Copyright © 2025, 2020, 2017 Pearson Education, Inc. All rights reserved. 5 (d) a handout from a doctor explaining how to prepare for surgery 13. When trying to make sense of information, people should __________. (a) consider how others might interpret the information (b) rely on Internet search technology to judge the credibility of a source (c) assume that information found by them should also be shared (d) let the data speak for themselves 14. Effective technical documents __________. (a) use visuals as a substitute for words when possible (b) include tangential information as a bonus to readers (c) avoid white space (d) stay away from integrating links 15. Compared to the others, which statement is most accurate? (a) As long as a document is persuasive, it need not be clear and efficient. (b) Instructions and procedures are two types of persuasive documents. (c) At some point, every job involves being a technical communicator. (d) Technical documentsfocus on the writer’s needs. 16. Technical communication__________. (a) avoids using chat sessions (b) generally focuses on highly trained technical audiences (c) emphasizes writing long technical passages (d) may include blog posts 17. When communicating globally, it is important to __________. (a) consistently deliver documents using informal language (b) emphasize face-to-face communication to ensure everyone gets to know each other (c) make sure to include hard-copy formats (d) adjust the form of communication to the specific cultural context [Show More]

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