Health Care > EXAM > HCA: HCA Practice Exam : Questions & Answers: Updated A Plus Guide Solution (All)
HCA: HCA Practice Exam : Questions & Answers: Updated A Plus Guide Solution
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Where can you find a consumer's baseline (Ans- Care plan Maintain good eye contact (Ans- Help you connect to the consumer Only share consumer information with (Ans- People listed in the ca ... re plan Be objective (Ans- When documenting and reporting consumers behavior or changes and baseline Difficult situations (Ans- Are best handled when you remain calm and balanced Active listening (Ans- Means you stop what you are doing and focus on the speaker Reassurance is always good (Ans- When you're trying to clear up a misunderstanding The goal of problem solving is (Ans- To work with the consumer to find a solution that best resolves the problem [Show More]
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