*NURSING > QUESTIONS & ANSWERS > International Federation of Sports Medicine 201 - Quiz 13 With Answers (All)
International Federation of Sports Medicine 201 - Quiz 13 With Answers
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Question 1 Points: 0 out of 10 If you need to determine impacts on revenue resulting from an increase or decrease in prices and/or sales, the best option to use is a . Feedback Incorrect. Calcul... ating “what if” scenarios is more easily done in a spreadsheet. Question 2 Points: 0 out of 10 In terms of customer service issues, which of the following is the least likely reason for using a robust CRM? 1. A CRM can provide a company's marketing department with information needed to identify and target the company's best customers. 2. A CRM can provide a more rapid response to queries and concerns by forwarding the query to the right department. 3. A CRM can optimize the information shared among departments, resulting in better management of existing accounts. 4. A CRM can enable members of pertinent departments to have access to all the relevant information, enabling them to answer queries and resolve problems quickly and easily. [Show More]
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