Negotiation
Brenna R. Briscoe
Grand Canyon University
COM-312: Conflict and Negotiation
Professor Nolen
November 30, 2020
1
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...
Negotiation
Brenna R. Briscoe
Grand Canyon University
COM-312: Conflict and Negotiation
Professor Nolen
November 30, 2020
1
This study source was downloaded by 100000777281852 from CourseHero.com on 03-28-2021 16:46:25 GMT -05:00
https://www.coursehero.com/file/85369853/COM-312-Negotiationdocx/
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shared via CourseHero.comNegotiation
Negotiation is one of the most important parts of conflict and being an effective
negotiator can not only save unhealthy relationships, but it can also be a huge asset in someone’s
personal life. My friend Jess helped me with the first part of this assignment. We did the
Business Option, she played Nancy and I played Conrad. We talked about our goals beforehand
and it took us around 30 minutes to complete the exercise. We started by figuring out our
characters, whether they were angry, sad, and what they needed from the conversation. Then we
discussed our characters’ personal goals, but we did not talk to each other about those goals
before the role-play. Once we were done with the role-play, we discussed our goals, and how the
negotiation went.
Jess and I both thought about our characters before we started the role-play. I decided my
character would be very apologetic, and that his goal would be to fix his relationship with Nancy
and to fix the damage his assistant had caused. Jess decided that Nancy would be angry,
frustrated, and that her goal would be to get her money back. We both looked over the Seven
Principles before we started the role-play, and we both talked about them a little bit to make sure
that we understood them. I tried to incorporate a few of the most important ones, like thinking
outside of the box, being fair, and keeping the goal on the relationship (Hocker & Wilmot, 2017,
p. 272).
Part Two
We did stay on topic for most of the argument. It was hard to focus on the relationship
when I felt like I was being yelled at, but I really kept to the idea that I was supremely
remorseful about the whole situation. Jess said she had a hard time being focused on the
relationship because she was angry and did not really feel like she cared about the relationship at
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