Programming > EXAM > 3CX ACADEMY ADVANCED CERTIFICATION LATEST 2025/2026 FINAL STUDY QUESTIONS WITH CORRECT VERIFIED ANSW (All)

3CX ACADEMY ADVANCED CERTIFICATION LATEST 2025/2026 FINAL STUDY QUESTIONS WITH CORRECT VERIFIED ANSWERS 100% GUARANTEED PASS | RATED A+

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You are having an issue with incoming call routing being sent to the wrong internal destination once it is received by 3CX. The first step to troubleshoot the issue would be to set your System to Verbose Logging, start w ...

You are having an issue with incoming call routing being sent to the wrong internal destination once it is received by 3CX. The first step to troubleshoot the issue would be to set your System to Verbose Logging, start wireshark, replicate the issue and then Restart all 3CX Services, generate the support files and send them to 3CX Support for troubleshooting - Answer>>> False Your Local IP Phone loses the registration to 3CX and you want do troubleshoot the issue. You should start a Wireshark Capture on the 3CX Server, reboot the phone, and then apply the Filter sip.Cseq.Method==REGISTER in order to see if registrations are reaching 3CX - Answer>>> True You are debugging an audio issue using wireshark by analysing the RTP streams. While using the RTP Stream analysis tools you see that the MAX Delta of packages from the Provider to 3CX is 8-- MS while the Max Delta for the reverse direction is 20 Ms. The issue is located at the provider end and not 3CX end. - Answer>>> True Assume the following scenario: 2 Phone Systems bridged over a site-to-site VPN connection. Phone system A on network 192.168.9.xxx, Phone System B on network 192.168.3.xxx. The options "Supports Re-Invite" and "Supports Re-places" are enabled on the bridge settings. When a call is established between an extension from PBX A to an extension behind PBX B, the audio will be exchanged directly between the 2 extensions. - Answer>>> False You can take a phone that has already been provisioned with RPS as remote STUN Extension and configure it as a Local LAN extension, as long as 2 weeks have passed since the phone was provisioned as a STUN extension - Answer>>> False You have run the 3CX "Firewall Checker" and comes up as Green, but you still have audio issues and calls dropping on on outbound / inbound calls. Can SIP ALG be the culprit? - Answer>>> True The numbering plan of bridged systems must be different in order for outgoing calls to the bridge to work - Answer>>> False ZRTP and SRTP are both supported to secure the audio stream of calls within the 3CX Phone System. - Answer>>> False

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