Review Test Submission: Exam - Week 6/COMPLETE SOLUTION

Review Test Submission: Exam - Week 6/COMPLETE SOLUTION • Question 1 Collison and Parcell discuss steps to embed the knowledge management process within 4 out of 4 points organizations. In which of th ...

Review Test Submission: Exam - Week 6/COMPLETE SOLUTION • Question 1 Collison and Parcell discuss steps to embed the knowledge management process within 4 out of 4 points organizations. In which of these steps does the team link their efforts to other business processes? • Question 2 4 out of 4 points Writing a frequently asked questions (FAQ) list based on the knowledge of the expert who is leaving is part of which phase of the knowledge capture process? • Question 3 Collison and Parcell discuss steps to embed the knowledge management process within organizations. In which of these steps is it important to demonstrate a "quick win"? • Question 4 According to Moffett, McAdam, and Parkinson (2004), what does the MeCTIP model show? • Question 5 The stage in the life cycle of communities where connectivity is maintained is: 4 out of 4 points 4 out of 4 points 4 out of 4 points 4 out of 4 points Which of the following is not a part of the holistic model? • Question 7 4 out of 4 points According to Collison and Parcell, a meeting where people come to share their expertise, knowledge, or insights with a team that has requested help is called . • Question 8 The toughest part of the KM process is: • Question 9 The role of a sponsor of a community is to: • Question 10 According to Moffett, McAdam, and Parkinson (2004), why is the MeCTIP model beneficial to KM research? 4 out of 4 points 4 out of 4 points 4 out of 4 points • Question 11 4 out of 4 points All of the following are common assumptions for why connection tools may not be needed in small organizations EXCEPT: • Question 12 4 out of 4 points Defining communities is an important part of the knowledge sharing process. Which of the following are stewards of competencies? • Question 13 According to Collison and Parcell, a "river diagram" shows: • Question 14 According to Collison and Parcell, everyone has . • Question 15 4 out of 4 points 4 out of 4 points 4 out of 4 points Relationship building is a key component of knowledge sharing. It is recommended to ask people to answer which type of questions? Selected Answer: Open-ended Correct Answer: Open-ended • Question 16 According to Collison and Parcell, the real learning in AAR comes when you: Selected Answer: Compare the plan with reality Correct Answer: Compare the plan with reality • Question 17 4 out of 4 points 4 out of 4 points According to Moffett, McAdam, and Parkinson (2004), the correct perspective of IT in the KM area should be: Selected Answer: An integrator of communications technology Correct Answer: An integrator of communications technology • Question 18 According to Collison and Parcell, the acronym AAR means: Selected Answer: After Action Review Correct Answer: After Action Review • Question 19 In order to be most effective, the scope of a knowledge asset must be: Selected Answer: Narrowly focused Correct Answer: Narrowly focused • Question 20 An approach used for deciding what knowledge to capture from an individual includes: Selected Answer: Ask the person to identify his or her knowledge Correct Answer: Ask the person to identify his or her knowledge • Question 21 According to Collison and Parcell, making connections is an important point of sharing knowledge within organizations. The recommended approach is: Selected Answer: Top down Correct Answer: Bottom up • Question 22 A useful tool in facilitating connections is: Selected Answer: A home page Correct 4 out of 4 points 4 out of 4 points 4 out of 4 points 0 out of 4 points 4 out of 4 points Answer: A home page • Question 23 BP's use of knowledge management for health, safety, and environmental performance produced which outcome? Selected Answer: Employees' accountability increased. Correct Answer: Employees' accountability increased. • Question 24 Delivery networks provide: Selected Answer: High degree of formality, high degree of measurability Correct Answer: High degree of formality, high degree of measurability • Question 25 4 out of 4 points 4 out of 4 points 4 out of 4 points According to Moffett, McAdam, and Parkinson (2004), technological tools that are currently classified as KM applications are: Selected Answer: All of the above are correct. Correct Answer: All of the above are correct. Saturday, August 19, 2017 6:50:57 PM EDT