D073 Best Practices in Management Questions and Answers Rated A

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✔✔ attrition ✔✔It is not to replace employees when they leave "Great Man" ✔✔A nineteenth-century theory that states that history is largely explained by the impact of great men or heroe... s and their superior intellect and other attributes. 360 evaluation ✔✔A process through which feedback from an employee's subordinates, colleagues and supervisors as well as a self-evaluation by the employee themselves is gathered Accounts receivable ✔✔Money owed to a company by its debtors acquisitiveness ✔✔Excessive interest in acquiring money or material objects affiliative ✔✔The need to form social or emotional bonds with othersbalance sheet ✔✔A statement of assets, liabilities, and capital for an organization at a particular point in time assumptions ✔✔Anything that is accepted as true or certain to happen, without proof assets ✔✔Property owned by an organization or individual attributes ✔✔A quality or feature of something. attrition ✔✔It is not to replace employees when they leave behavioral theory ✔✔Behavioral theory is based on the premise that behaviors are conditioned as a result of experiences with the environment; anyone can be trained to behave in a preferred way. bias ✔✔A prejudice in favor or against one thing, person or group compared to another, usually in a way that is considered unfair or unjustbottom-up approach ✔✔Starts with the employees. They are surveyed as the main users of a system to gather information on how to implement a change business indicators ✔✔Numbers that may indicate a positive or negative trend. Examples include demand for product, profit margin, revenue, professional development levels of workforce, market share, amount of debt, and deals finalized by the sales team. business units ✔✔A logical segment of a business representing a specific business function and which has its own vision, strategy, and direction capital assets ✔✔Capital assets are significant pieces of property such as buildings, cars, investment properties, stocks and bonds cash disbursements ✔✔The money paid out by an organization to settle an obligation cash receipts ✔✔The money received by an organization as payment for a good or servicecentral-tendency ✔✔The tendency for data to move toward the mean value over time. Central tendency is also a measure of a single value that describes how data cluster around a central value. This value can be used to represent a sample. change management ✔✔Includes all of the processes involved to prepare, support, and lead individuals, groups, or organizations in making a change Channel richness ✔✔The ability of the channel to handle multiple cues at the same time, to provide rapid feedback, and to facilitate a more personal conversation cloud technologies ✔✔Any hosted services delivered over the internet. There are three broad groups of services: Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS) commodity ✔✔A raw material or primary agricultural product that can be bought or sold. A commodity is a basic good used in commerce that is interchangeable with other basic goods contingency theory ✔✔A contingency is a future event or circumstance that cannot be predicted with absolute certainty.contract employee ✔✔An individual retained by a company for a particular purpose, price, and time period. Since a contract worker is not an employee, the company does not provide traditional employee benefits database management ✔✔the system of software that is used to create, retrieve, update, and manage large amounts of data decentralize operations ✔✔The daily operations decision-making responsibility are delated by top managers to middle or lower level managers. Top-level managers can then focus more on strategical planning depreciation ✔✔A reduction in the value of an asset over the passage of time differentiated ✔✔A specialized product that is created to attain a competitive advantage in a specific segment of the market dividends ✔✔A sum of money paid regularly by a company to its shareholders out of its profitsdurable goods ✔✔Goods not for immediate consumption that are able to be kept for a long period of time economies of scale ✔✔A savings in costs to produce a product due to the ability to produce it in large amounts or numbers effectively ✔✔To do something in a manner to achieve the best possible results. efficiently ✔✔To do something in a way that achieves the maximum level of productivity with a minimum level of wasted expense or effort. emergentChan ✔✔ge that is not planned. This change comes about in response to a need to change processes encoding ✔✔The process of converting information into a particular form enterprise resource planning ✔✔A suite of software that allows an organization to automate many of the traditional office functions especially technology, servics, and human resourcesentrepreneur ✔✔A person who owns and operates his or her own business. equity ✔✔Value of a property after debt is deducted or the value of shares of stock issued by a company Financial accounting ✔✔A branch of accounting that uses standardized processes to prepare financial documents, such as an income statement and balance sheet, for external review and use focus groups ✔✔A diverse group of people who are brought together to have a guided discussion and provide feedback regarding a plan for a new initiative or product forecast ✔✔The act of predicting business activity for a future period of time functional ✔✔An organizational structure where workers are grouped by skills or knowledge furloughs ✔✔A temporary leave of absence. It can be used by organizations as a temporary laying off without pay to decrease expensesgross national product ✔✔The total value of goods and services produced by a country in a given year halo-effect ✔✔The tendency for an impression in one area to influence opinions in another area heuristics ✔✔An approach to problem solving that uses a more practical method. Usually used as an aid to learning or discovery. These cognitive short-cuts can lead to biases income statement ✔✔A summary of all of an organization's revenues and expenses during a predefined period of time innate ✔✔Inborn. Something you are born with. interaction model of communication ✔✔The interaction model is like two transmission models stacked on top of each other with feedback. The feedback is not simultaneous inventory ✔✔A complete list of items such as property, goods in stock, and the contents of a buildingInventory financing ✔✔Using inventory as a collateral for a loan if the business does not sell its products and cannot repay its loans irrationality ✔✔Acting, thinking, or talking in a way that is illogical or unreasonable. just-in-time inventory system ✔✔An inventory method designed to increase efficiency, decrease wastes, and cut costs by only having the inventory on hand that is currently needed to fill orders key performance indicators ✔✔A measurement of how effectively a company is achieving its key business objective laissez-faire ✔✔A policy of letting things happen as they would. Not interfering. LEAN ✔✔An organization focused on customer value. The organization focuses its processes on incrementally increasing customer by value learning organization ✔✔The business term given to a company that facilitates the learning of its members and continually transforms itselfliabilities ✔✔State of responsibility for something. What an organization or individual owes Managerial accounting ✔✔Also called cost accounting, a means of using accounting to align processes with the organization's goals. It is intended for internal use and used to provide management with important information to assist in decision-making and running the business. market capitalization ✔✔The total value of a company based on the company's outstanding shares of stock multiplied by the current share price market position ✔✔The customer's perception of a brand or product in relation to its competition market segmentation ✔✔The process of dividing a market of potential customers into groups or segments master budget ✔✔Budget composed of all the lower level budgets, financial statements, cash flow, and financial plans matrix ✔✔An organizational structure in which the reporting relationships are set up in a grid instead of the more traditional hierarchymechanistic ✔✔A hierarchal organizational structure with central authority mission ✔✔A mission statement describes the purpose of a company, its goals, and how it will achieve its vision. needs assessment ✔✔A systematic process for determining and addressing needs or gaps between the current condition and the desired future condition net income ✔✔Commonly called the "bottom line," it is an individual's income after taking taxes and other deductions into account objectives ✔✔A specific measurable action that must be taken to reach a goal opportunity cost ✔✔The inability to pursue another alternative that offers a potential gain after making a choice Organizational Capacity for Change ✔✔The capability of an organization to either effectively prepare for or respond to an unpredictable competitive environment [Show More]

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