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Monash University>AFF 2851sample_ch15>Managing costs and time for customer value

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Managing costs and time for customer value After completing this chapter, you should be able to: 1 define ‘cost management’ and explain how it differs from conventional approaches to cost cont ... rol; 2 use the four steps of activity-based management to reduce costs and increase customer value; 3 identify opportunities for cost reduction by undertaking value analysis; 4 select activity-based performance measures to manage cost, time and other sources of customer value; 5 understand the impediments to implementing activity-based management; 6 understand the four major steps involved in business process re-engineering, to manage costs and other sources of value; 7 analyse life cycle costs and revenues and understand how to use life cycle management to reduce costs; 8 estimate target costs and describe the processes of target costing that lead to cost reduction and enhanced customer value; 9 understand how time-based management can be used to manage time drivers as well as costs and other sources of customer value; and 10 undertake analyses using the theory of constraints and throughput accounting, to manage costs and time. [Show More]

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