Business > CASE STUDY > Harvard Case Solutions For: CYWORLD CREATING AND CAPTURING VALUE IN A SOCIAL NETWORK by Sunil Gupta (All)
Harvard Case Solutions For: CYWORLD CREATING AND CAPTURING VALUE IN A SOCIAL NETWORK by Sunil Gupta Sangman Han
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In May 2008, the new CEO of Cyworld, a social network company in Korea, had to decide how to create and capture value from his rapidly growing user base. Cyworld was founded in 1999, and in 2003 it wa... s acquired by SK Telecom, a leading mobile service provider in Korea. By 2007, Cyworld had 21 million users and $95 million revenue-$65 million from paid items (music, virtual gifts, etc.), $15 million from mobile networking, and $15 million from advertising. The new CEO had to decide which of these three revenue sources he should focus on in the future and how this choice would influence the target customers, the service offerings, and the required capabilities. [Show More]
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