Which of the following is NOT an example of a cultural norm?
•
Rules
•
Technologies
•
Communication codes
•
Traditions
2
"Tolerance for ambiguity" describes the degree to which an individual, influenced
...
Which of the following is NOT an example of a cultural norm?
•
Rules
•
Technologies
•
Communication codes
•
Traditions
2
"Tolerance for ambiguity" describes the degree to which an individual, influenced by __________, feels confident functioning in an ambiguous situation.
•
cultural fluency
•
cultural competency
•
cultural norms
•
power distance
3
Which of the following is traditionally perceived as gender inappropriate in U.S. culture?
•
A man using a competing conflict style
•
A woman using an avoiding conflict style
•
A woman using a compromising conflict style
•
A woman using a competing conflict style
4
Which of the following is NOT traditionally considered a feminine trait in American culture?
•
Indirect speech
•
Self-confidence
•
Aversion to risk
•
Willingness to go along with others’ wishes
5
Which of the following is the best example of a conflict over gender role changes in the United States?
•
Conflict over women waiting for men to ask them out on dates rather than asking the men
•
Conflict over men working as decision-making executives
•
Conflict over men working in support professions (nurse, secretary, etc.)
•
Conflict over women working in nurturing professions (teacher, guidance counselor, etc.)
6
Which of the following examples demonstrates a high power distance culture?
•
The first-born child inherits the family fortune.
•
The oldest child has the greatest appreciation of family traditions.
•
Family land is split between the two children.
•
The youngest child always asks for more details.
7
Which of the following terms describes the belief that certain general trends or traits apply to all individual members of a group?
•
Worldview
•
Sub-culture
•
Norm
•
Stereotyping
8
Which of the following statements about worldview is true?
•
Worldview is a collection of assumptions common to all members of a culture.
•
Worldview can affect how people behave in conflict situations.
•
Worldview is expressed in varying ways and to varying degrees.
•
All of the answer choices are correct.
9
Negative perceptions of gender traits often cause __________.
•
cultural dialogue
•
role changes
•
cultural norms
•
stereotyping
10
Many co-workers were supportive of Anna, a young, single mother who had started work as a construction company foreperson. Others were insulting and believed that a woman should not be directing a construction crew, even after she explained that her father owned a construction company and she had grown up learning the business. These people continually complained and were slow to follow her instructions.
An older man on the construction team told Anna, “Kid, don’t worry; they’ll come around once they realize you know your stuff. But don’t try to explain yourself to them anymore. Don’t react at all to what they say. If they realize you can be provoked, they’ll keep on going.”
Which of the following traits is the older man suggesting that Anna adopt to be more effective in a role with official power?
•
Acceptance
•
Passivity
•
Sensitivity
•
Toughness
11
Sophie believes that if she studies, she will pass her test.
Sophie's belief is an example of which of the following?
•
External locus of control
•
High power distance
•
Internal locus of control
•
Low power distance
12
Proxemics uses __________ as a symbol.
•
space and conversation
•
detachment and space
•
conversation and positioning
•
positioning and space
13
Terri was a young professional woman and a member of a high context culture. She had lived with her roommate, Alicia, for about a year. Alicia was a member of a low context culture. They were friends but had frequent arguments about various issues that arose from living together. Because their lease was due for renewal and they were unsure of whether or not they wanted to continue living together, they decided to have a long talk to review the past year.
Based on the information given, which of the following statements would most likely indicate that a conflict between Alicia and Terri might be due to cultural worldview differences?
•
“Alicia, don’t shout at me when we’re talking. I know you’re just trying to make a point, but I find it incredibly rude!”
•
“Terri, please make sure your half of the electric bill is on time next month. I don’t have enough money in my account to cover you."
•
“Alicia, can we watch something on TV other than football once in a while? It’s a boring sport. Let’s watch basketball instead.”
•
“Alicia, your friends made way too much noise last night. I had to get up for class today at 6:30, and I’m exhausted.”
14
Which of the following should be taken into consideration during a mediation?
•
Collectivist worldview
•
All of the answer choices are correct.
•
High power distance worldview
•
External locus of control worldview
15
"Organizational culture" refers to which of the following?
•
A culture whose norms have not changed for a long period of time
•
A culture with very firm and structured rules
•
The set of norms that develops in a workplace or other task-based group
•
A culture that is also a political state or nation
16
Which of the following is NOT an example of how a person's sense of self is demonstrated?
•
Attitudes
•
Physical characteristics
•
Perspectives
•
Actions
17
Oculesics is a __________ form of communication.
•
non-verbal
•
direct
•
physical
•
verbal
18
Low context communication can be described as a more __________ approach to sending a message.
•
non-verbal
•
indirect
•
direct
•
passive
19
Cultural __________ is/are one of the best ways to gain insight into a culture's specific rules and norms.
•
differences
•
assimilation
•
stereotypes
•
dialogue
20
The individualist worldview believes that an individual's interests, beliefs, and goals are __________ the harmony of the group to which that individual belongs.
•
comparable to
•
as important as
•
less important than
•
more important than
21
Organizational culture is formed by the rules and __________ governing behavior in a given organization.
•
opinions
•
intentions
•
norms
•
issues
22
Harry has an issue with his roommate, Dan, not understanding Harry's need to meditate every evening. Harry has tried to explain that he has been doing this with his family since he was young; however, Dan does not have similar traditions, and does not see why Harry still bothers to continue with a family tradition after he no longer lives with his family.
What is being misunderstood in this conflict?
•
Harry's future orientation
•
Dan's future orientation
•
Dan's past orientation
•
Harry's past orientation
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