Certified Medical Administrative Assistant, CMAA – QUIZZES and Answers. All Questions with Solutions. Graded A+

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Which of these words means "being able to step into the patient's place to recognize what he is feeling?" - Ans-Empathy Which of these is an example of an ambulatory care setting? - Ans-Clinic W... hich of these terms refers to medical assistant's range of activities or responsibilities that are allowed by law? - Ans-Scope of practice Voluntary testing that implies an individual has met competencies in his field? - Ans-Certification Which of these is an example of initiative? - Ans-Seeking opportunities to expand your knowledge When two or more providers share the cost of space, equipment, and personnel. - Ans-Group practice Which specialty provides comprehensive healthcare for patients of all ages? - Ans-Family medicine Which of these organizations certifies medical assistants? - Ans-National Healthcareers Associations (NHA) Which of the following has resulted in an increase in employment opportunities for medical assistants? - Ans-a. The volume of paperwork b. Managed care's emphasis on ambulatory care c. Baby boomers beginning to retire **d. ALL OF THE ABOVE Which professional organization awards the CMAS designation? - Ans-AMT Which of the following is the definition of ethics? - Ans-A system of values each individual has that determines perceptions of right and wrong Which of the following describes accreditation? - Ans-Meeting appropriate standards Which of the following describes licensure? - Ans-It is mandatory and legislated by states Medical assistants possess a skill set that is appropriate for which of the following settings? - Ans-a. Provider's clinic b. Urgent care clinics c. Insurance companies d. Hospitals **e. ALL OF THESE Benefits of a medical assistant practicum or externship include which of the following? - Ans-Obtaining references for future employment Improving performance and knowledge Which of the following statements is true? - Ans-a. Med. assisting is a licensed profession b. Med. assistants must obtain an assoc. degree **c. MEDICAL ASSISTANTS ARE GOVERNED BY STATE LAW d. Med. assistants have mandatory certification e. Med. assistants may perform any procedures that nurses can Which of the following is a true statement regarding the American Association of Medical Assistants (AAMA)? - Ans-It was the first national organization for med assisting Where are the majority of medical assistants employed? - Ans-Ambulatory care settings Which term best describes a health maintenance organization? - Ans-Managed care operation With its emphasis on controlling costs, what will managed care likely affect the most? - Ans-All health care settings How is the health care team best described? - Ans-It includes physicians, nurses, allied health care professionals, patients, & integrative medicine practitioners Which best identifies integrative health care approaches? - Ans-It is increasingly accepted as complementary to traditional health care Which best describes a "boutique" or "concierge" medical practice? - Ans-Allows patients special privileges in their health care Which of these employees is at greatest risk for burnout? - Ans-An employee with an inadequate social support How does therapeutic communication differ from normal communication? - Ans-It introduce an element of empathy What is the correct name for the distance at which a person feels comfortable with others while communicating? - Ans-Personal space What is the defense mechanism that allows the mind to forget things or wipe things out of the conscious memory as a way of defending itself from mental trauma? - Ans-Repression What is the term for the type of care that focuses on quality of life while relieving symptoms of pain & suffering? - Ans-Palliative care Of the Five C's of effective communication, which one ensures the message is organized & logical in its progression & doesn't jump from one subject to another? - Ans-Cohesive/Coherent What is the term for the preconceived & unfavorable opinion of some other person or group? - Ans-Prejudice What is the document that allows individuals to make their wishes known about life support before they become incapacitated? - Ans-Advance directive The Controlled Substances Act lists drugs in five schedules according to what criteria? - Ans-Their potential for abuse & dependence Which of these is a bloodborne pathogen? - Ans-a. Shingles **b. HEPATITIS C c. E. coli d. Influenza A What is given to patients to describe how the healthcare provider will use, disclose, handle, collect, & protect their PHI? - Ans-Notice of Privacy Practices What is implicitly granted when a physician treats a patient who is unconscious or in a life-threatening situation? - Ans-Implied consent What are the principles that guide professional conduct based on the core values of an organization? - Ans-Code of Ethics What law encourages healthcare professionals to provide medical care in an emergency situation without fear of being sued for negligence? - Ans-Good Samaritan Law What is used to communicate the hazards of chemical products? - Ans-Safety Data Sheet (formerly Material Safety Data Sheet) What is an example of bioethics? - Ans-Fetal tissue research What does universal precautions mean? - Ans-All human blood & body fluids are presumed infectious & require protective measures What is one of the important responsibilities of a receptionist? - Ans-Keep patients informed of unexpected delays in the schedule In a medical office, what is critical to reduce the transmission of airborne infections? - Ans-Proper ventilation What are the set of infection control practices issued by the CDC that are intended to protect both patients & healthcare workers? - Ans-Standard precautions In the acronym RACE, what does the "C" stand for? - Ans-Contain the fire & smoke by closing all doors to the fire area What is the removal of visible soil from a surface using the physical action of scrubbing with detergent & water? - Ans-Cleaning What has decreased fire hazards in a great deal of medical facilities? - Ans-A ban on smoking When are alcohol-based hand sanitizers NOT effective? - Ans-When hands are visibly dirty What is an example of personal protective equipment (PPE)? - Ans-Eye goggles What is a good idea when making the reception area childproof? - Ans-Avoid furniture that has sharp corners Whose job is it to make sure the treatment rooms are stocked with necessary supplies & medical equipment is working properly? - Ans-The clinical medical assistant You can safeguard computer access by using what? - Ans-Passwords Whats' the primary goal of "meaningful use?" - Ans-Promote the use of electronic health records to improve clinical outcomes What should be performed regularly to ensure a computer can be restored to the initial state in the event of a virus, equipment failure, or hacking? - Ans-Backup Secure internet sites have an address beginning with what? - Ans-https:// What is an example of an ergonomic device? - Ans-Wrist support for a computer keyboard What differentiates the EHR from the EMR? - Ans-Interoperability What is an appropriate way to protect patient confidentiality in the computerized medical office? - Ans-Make sure that unauthorized people don't wander around the facility unescorted What is WiFi? - Ans-A popular technology that uses radio waves to provide wireless internet & network connections What's the most common data output device of a computer system? - Ans-Monitor What is an advantage of cloud computing? - Ans-You can access files on almost any device What is the act of evaluating the urgency of a medical situation and prioritizing the call? - Ans-Screening Which situation should you put a call through to a doctor? - Ans-A doctor in the emergency department is calling What scheduling method is a pediatrician using when she performs all well-baby checkups on Tuesday & Wednesday afternoons? - Ans-Clustering What is always required when you are sending a fax? - Ans-A cover sheet In general, urgent care centers rely on what type of appointment scheduling system? - Ans-Open hours Why should you document a no-show in the patient's medical record? - Ans-To protect the physician from claims of abandonment When is email an acceptable form of communication in the ambulatory setting? - Ans-When you're sending appointment reminders When the medical assistant schedules the patient's outpatient testing (such as a mammogram), what type of information should be provided to the patient? - Ans-Directions to the facility What accounts the majority of telephone calls in medical offices? - Ans-Calls requiring an appointment What is the correct term for surgical excision of the appendix? - Ans-Appendectomy A laparoscopy is the visual examination of what? - Ans-The organs of the abdomen What is the medical term for inflammation of a blood vessel? - Ans-Vasculitis What does myalgia mean? - Ans-Pain in a muscle What does the abbreviation Dx mean? - Ans-Diagnosis What's the plural of bronchus? - Ans-Bronchi What's the medical specialty that treats disorders of the eye? - Ans-Ophthalmology [Show More]

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