HUMAN RELATIONS IN ORGANIZATIONS: APPLICATIONS AND SKILL BUILDING, TENTH EDITION

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HUMAN RELATIONS IN ORGANIZATIONS: APPLICATIONS AND SKILL BUILDING, TENTH EDITION Published by McGraw-Hill Education, 2 Penn Plaza, New York, NY 10121. Copyright © 2017 by McGraw-Hill Education. ... All rights reserved. Printed in the United States of America. Previous editions © 2013, 2010, and 2008. No part of this publication may be reproduced or distributed in any form or by any means, or stored in a database or retrieval system, without the prior written consent of McGraw-Hill Education, including, but not limited to, in any network or other electronic storage or transmission, or broadcast for distance learning. Some ancillaries, including electronic and print components, may not be available to customers outside the United States. This book is printed on acid-free paper. 1 2 3 4 5 6 7 8 9 0 RMN/RMN 1 0 9 8 7 6 ISBN 978-0-07-772056-8 MHID 0-07-772056-3 Senior Vice President, Products & Markets: Kurt L. Strand Vice President, General Manager, Products & Markets: Michael Ryan Vice President, Content Design & Delivery: Kimberly Meriwether David Managing Director: Susan Gouijnstook Director: Michael Ablassmeir Director, Product Development: Meghan Campbell Brand Manager/Product Developer: Laura Spell Marketing Manager: Elizabeth Trepkowski Director, Content Design & Delivery: Terri Schiesl Program Manager: Faye M. Herrig Content Project Managers: Heather Ervolino; Keri Johnson; Karen Jozefowicz Buyer: Sandy Ludovissy Content Licensing Specialists: DeAnna Dausener (text) Cover Image: Tim Robbins/Mint Images/Getty Images Compositor: MPS Limited Printer: R.R. Donnelley Chapter opener photo credits: Chapter 1, © Inti St Clair LLC; Chapter 2, Glow Images; Chapter 3, © LWA/Dann Tardif/Blend Images LLC; Chapter 4, © Ronnie Kaufman/Blend Images LLC; Chapter 5, Frizzantine/Getty Images; Chapter 6, Getty Images; Chapter 7, BJI/Blue Jean Images/Getty Images; Chapter 8, BananaStock/PictureQuest; Chapter 9, © Blend Images/Alamy; Chapter 10, Design Pics/ Don Hammond; Chapter 11, © Tom Grill/Corbis; Chapter 12, © Fredrick Kippe/Alamy; Chapter 13, © Andersen Ross/Blend Images LLC All credits appearing on page or at the end of the book are considered to be an extension of the copyright page. Library of Congress Cataloging-in-Publication Data Lussier, Robert N., author. Human relations in organizations : applications and skill building / Robert N. Lussier. Tenth edition. | New York, NY : McGraw-Hill Education, [2017] LCCN 2015035136 | ISBN 9780077720568 (alk. paper) LCSH: Organizational behavior. | Interpersonal relations. LCC HD58.7 .L86 2017 | DDC 658.3–dc23 LC record available at http://lccn.loc.gov/201503513 [Show More]

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