Case Study 1 – Georgette McCartney
SCENARIO
Georgette is sixty-five years old and living
with dementia. She has been diagnosed with
mild cognitive impairment (MCI), causing a
slight but noticeable decline in her cog
...
Case Study 1 – Georgette McCartney
SCENARIO
Georgette is sixty-five years old and living
with dementia. She has been diagnosed with
mild cognitive impairment (MCI), causing a
slight but noticeable decline in her cognitive
abilities, including her memory and thinking
skills.
Georgette is a widow and living alone. Her
son, Felix, visits her on weekends and
holidays to help with the household chores.
Having been diagnosed with MCI, it has
become difficult for her to accomplish her
activities of daily living (ADLs). There was
one instance when she forgot that she had
turned the stove on. Luckily, Felix, who was at home at that time,
noticed the stove was still on and turned it off.
Georgette and Felix have decided to seek home care and support
services from Lotus Compassionate Care. They believe that, with the
help of these services, Georgette can be fully supported in her
activities of daily living (ADLs) while maintaining a level of
independence and autonomy. She also needs mild to moderate
assistance in her mobility as she is at risk of falls. She uses a
walking stick to aid her in walking around, although she sometimes
misplaces it.
As one of its newest Home and Community Care clients, Georgette
will be on-boarded into Lotus Compassionate Care’s services and
informed of its policies and procedures, and her rights and
responsibilities as a client.
You have been assigned as Georgette’s support worker who is to
conduct her onboarding. As part of this process, you will also
facilitate her interests and rights as a client in the home and
community care services.
Assessment Workbook 9
Page 82
Task 1 – Role-play Activity: Facilitating Georgette’s Interests and
Rights
In this role-play activity, there is no specific script to be followed.
However, you must demonstrate that you have supported
Georgette’s realisation of her rights, interests, and needs as a home
care client.
Follow the steps outlined below to guide you in completing this
activity.
Read all instructions carefully before starting.
Resources:
To complete this role-play activity, you will need the following:
☐ One (1) volunteer to play Georgette
☐
Video recording device (mobile phone or
webcam)
☐
A safe environment in which to conduct the
Role-playing activity (e.g., living room of
your house)
Steps to take:
1. Access and review the following resources:
Lotus Compassionate Care Client Handbook
(username: new username password: newpassword)
Charter of Care Recipients’ Rights and Responsibilities –
Home Care
Information about the Aged Care Complaints
Commissioner found on the My Aged Care Website
The information found in these resources above will assist your
discussion in the role-play activity.
2. Review the criteria items in the Role-play Activity - Assessor’s
Checklist found below. Please note that you must demonstrate
ALL of the criteria items outlined in this checklist. Guidance is
also provided within the checklist to help you complete this
activity.
Assessment Workbook 9
Page 83
3. Additional Information is provided below. Use this to guide
your role-play discussion with Georgette.
4. Video record your role-play activity. Save this recording as
[Surname, First Name]_CS1 T1 Role-play, as shown below:
Smith, John_CS1 T1 Role-play
5. Submit this video recording along with this completed
workbook.
Your video submission must not exceed ten (10) minutes in
length.
Additional Information to Guide Your Role-play Discussion
Georgette’s interests include the following:
arts and crafts,
gardening,
reading books, and
volunteering at charity organisations and other community
organisations.
Georgette’s needs include the following:
management of her activities of daily living (ADLs) (e.g.,
continence, hygiene, and eating and nutrition needs), and
management of her memory loss.
Georgette’s choices include the following:
activities such as gardening, music therapy, and arts and crafts;
and
interest groups in the community that can help foster her passion
and hobbies (gardening, volunteering, and reading books).
Available service options for Georgette (and Felix) include the
following:
legal help*,
carer support group (for Felix),
Assessment Workbook 9
Page 84
National Dementia Helpline, and
Alzheimer’s Australia.
* In the role-play activity, Georgette is seeking legal help. This will
assist her and Felix to sort legal matters (e.g., power of attorney, and
guardianship and administration rights), and help them to plan for the
future.
Please check the link below for the roleplay task:
https://drive.google.com/file/d/1FOCFY29DC80dxdgrE3yNRmvvtsFqS68B/view?
usp=sharing
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