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SHRM-CP Post Test/ HR Competencies | 61 Questions with 100% Correct Answers

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What can be said about a customer service sales associate selection test that successfully measures essential job-related skills and abilities? - ✔✔It is valid. A valid test accurately reflects the content of the job. ...

What can be said about a customer service sales associate selection test that successfully measures essential job-related skills and abilities? - ✔✔It is valid. A valid test accurately reflects the content of the job. The skills and aptitudes required for successful exam performance are aligned with the skills and aptitudes required for successful job performance. HR is recruiting for a job that requires a high degree of accuracy. A mistake made by a worker could be dangerous and costly. What feature would be most important in a preemployment test for this position? - ✔✔High validity- Validity indicates that there is linkage between test performance and job performance. A selection tool that offers high validity is important, because hiring an unqualified worker for this position would present a risk and the potential for a costly situation. An applicant scored in the 95th percentile on a job knowledge test. Because the interviewer questioned the results, the applicant was asked to retake the test. Again, the result was a very high score, and the applicant was hired. Three months later, it was determined that this new hire could not perform the job effectively. What can you conclude about the job knowledge test? - ✔✔It was only reliable, not valid. It is imperative that HR management carefully evaluate the organization's selection process to make certain that it is reliable, valid, equitable, and cost-effective. For an instrument to provide reliability, it must have a high degree of consistency. Validity measures the degree to which inferences made from an interview or a test are correct and accurate. In other words, did the interview measure only job-related issues that predict performance on the job? Does a test measure what it was intended to measure? For more information, refer to Module Competencies, Functional Area 0, Section 4 When comparing wages within a group, the most frequently occurring wage is called the - ✔✔mode- The mode is the most frequently occurring wage, the median is the middle number in the range, and the mean is the average score (weighted or unweighted). For more information, refer to Module Competencies, Functional Area 0, Section 4 What is the weighted average of the following salaries?

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