Business > EXAM > PGA 3.0 Level 2 Study Guide | 317 Questions with 100% Correct Answers (All)

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PGA 3.0 Level 2 Study Guide | 317 Questions with 100% Correct Answers

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The vision, core values, and mission statement of a golf facility should be developed concurrently with establishing a facility-wide business plan that includes concrete goals with strategies for me... eting them. (T/F) - ✔✔True What department is considered the core business unit of most facilities? - ✔✔Golf Operations Policies and procedures are port of which support element of the golf operation's organization? - ✔✔Systems What is the most accurate description of the relationship between the facility's business plan and the golf operation? - ✔✔Golf Operation is very core and center of the golf business plan What is the principal focus of golf operations? Systems Operational Manual - ✔✔ What combination of interaction strategies would be the first choice for promoting a positive facility-wide culture? - ✔✔Involving and Supporting From a functional perspective, a vendor is what kind of resource? - ✔✔Financial What must exist for a facility to have a positive culture? - ✔✔Resources What would a typical organizational chart of a golf operation show? - ✔✔Staff roles and the relationships between them What is the most likely determinant of the complexity of a facility's organizational chart? - ✔✔Size of facility and number of resources What determines the complexity of a facility's organization chart? Size of facility, number of services offered, type of facility, mission - ✔✔ Staff is considered a tangible facility resource? (T/F) - ✔✔True What intangible resource is key to enabling and facilitating peak performance? - ✔✔Culture How can facilities foster a positive culture of improvement? - ✔✔Open communication and discussion [Show More]

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