The PT brings in their 4 year old high end digital signal processing hearing instrument
because its not working at all. It is out of warranty. All of the source of the problem has
not been found and the hearing instrum
...
The PT brings in their 4 year old high end digital signal processing hearing instrument
because its not working at all. It is out of warranty. All of the source of the problem has
not been found and the hearing instrument is still not working. At this point the hearing
instrument specialist has no choice but to _______
A. recommend that they purchase a new set
B. send it to an all-make repair facility
C. send it to the manufacture for repair and refurbishment
D. recommend medical referral - ✔✔C. send it to the manufacture for repair and
refurbishment
When a hearing instrument is returned from repair, the hearing instrument specialist
should _____
A. preform an electro acoustical analysis to verify that its performance is at
specifications
B. call the family and have them just pick it up- you don't need to see the PT
C. return it to the PT and have them complete APHAB
D. preform ear measurements on the hearing instrument before the PT arrives to pick it
up. - ✔✔A. preform an electro acoustical analysis to verify that its performance is at
specifications
A new PT makes an appointment for a repair of their older BTE. There is an
accumulation of wax and debris in the tubing. Once the tubing is changed, feedback is
eliminated and a sound check indicates that the aid is working nicely. The new PT
reports that they need the performance adjusted, they're just not hearing too well. The
hearing aid specialist.
A. connected the hearing instrument to the manufacture's software and makes
adjustments until the PT reports improvement.
B. Has them make a return appointment for an evaluation for new hearing aids
C. preforms a hearing test, reprograms the instrument, and preforms real-ear
verification.
D. Tells them that they will not work on hearing aids that are 5 years old - ✔✔C.
preforms a hearing test, reprograms the instrument, and preforms real-ear verification.
common complaints about the quality of the PT own voice are that its echo-y or tinny.
These can often be addressed by ____ and ___, respectively
A. increasing the low frequency gain, increasing the high frequency gain
B. decreasing the low frequency gain, increasing the high frequency gain
C. increasing the low frequency gain, decreasing the high frequency gain
D. decreasing the low frequency gain, decreasing the high frequency gain. - ✔✔D.
decreasing the low frequency gain, decreasing the high frequency gain.
Feedback can be from ____
A. a bad battery
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