Accounting > QUESTIONS and ANSWERS > ACCT 555 full course latest all discussions all quizzes and all week Course Project (All)
GSCM326 full course latest all discussions all quizzes and all week Course Project GSCM326 Week 1 Discussion DQ1 & DQ 2 Latest DQ 1 Total Quality Management (graded) What is total quality managem... ent (TQM)? Is it something you can install, like a refrigerator? How do you know TQM when you see it? DQ 2 A System Perspective (graded) When we talk about a system view, what are we interested in and why? Why is a system view so important to have if you are going to implement TQM? GSCM326 Week 2 Discussion DQ1 & DQ 2 Latest 2016 Jan. DQ 1 Deming's 14 Points (graded) Are Dr. Deming’s 14 points clear, concise, and achievable? If not, what do you think he had in mind? In Deming’s view, who needs to do what and why? DQ 2 Quality Awards and Standards (graded) The authors of our text talk about the Baldrige Award throughout their book. In previous versions, they even designed their text around this award. Given that our course is about TQM, an in-depth discussion of the Deming Prize would seem to be appropriate since it is the framework of company-wide quality control in Japan, which embodies what we call TQM in the United States, but is hardly discussed in our text. So let's do some research. Put on your investigative hats and see what you can find about the Deming Prize. You can use the Internet or any other sources you have available. How do you see the Deming Prize criteria fitting into TQM? How does the Deming Prize compare to the Baldrige Award? What are the differences and similarities between the Deming Prize and the Baldrige Award? GSCM326 Week 3 Discussion DQ1 & DQ 2 Latest 2016 Jan. DQ 1 TQM Leaders (graded) How do leaders behave when they are implementing TQM? What expectations should they set? What kind of leaders do TQM leaders need to be? DQ 2 Who Is the Customer? What Are His or Her Needs? (graded) What are the dimensions of service quality? How do these dimensions affect customer perception? How do the quality dimensions, as defined by David Gavin, relate to the dimensions of service quality? GSCM326 Week 4 Discussion DQ1 & DQ 2 Latest 2016 Jan. DQ 1 TQM and Teams (graded) Teams are something we talk about a lot when it comes to TQM. Why are teams instrumental to TQM, or are they? What kinds of teams exist in a TQM operation? DQ 2 Employee Involvement (graded) Is it always good? What key elements are necessary to keep it going? Are there different kinds of involvement? GSCM326 Week 5 Discussion DQ1 & DQ 2 Latest 2016 Jan. DQ 1 Cost of Quality (graded) Although a balanced scorecard is probably the way to go, most companies don't seem to have a clue about the more fundamental aspects of quality, such as the cost of quality. So let's start here. Just what do we mean when we talk about the cost of quality? What major areas does it include? DQ 2 Supplier Relationships (graded) An integral part of TCO 9 concerns supplier relationships. What kinds of relationships exist with suppliers? What can be done to reduce the number suppliers you use? GSCM326 Week 6 Discussion DQ1 & DQ 2 Latest 2016 Jan. DQ 1 Statistical Tools (graded) Before you participate in this discussion, please review this week’s simulation. Two tools were used by the group in the early analysis of their process. Why was it important for the group to use a histogram when they did? What could have happened if the group had not used it? DQ 2 Inspection and Process Evaluations (graded) Is 100% inspection good? Why or why not? What alternatives are there to 100% inspection? GSCM326 Week 7 Discussion DQ1 & DQ 2 Latest 2016 Jan. DQ 1 Implementing TQM (graded) Over the last 6 weeks, you have been gaining insight into the ultimate question for this course. How do we implement TQM? Where do we begin? What key areas do we need to address first? Once we get our implementation started, what do we need to do in order to sustain our momentum? DQ 2 Integrating TQM and SCM (graded) How can TQM and SCM be integrated together? Why is this integration important? What things need to be considered before this is attempted? week 1 quiz 1. Question : (TCO 2) Which of the following perspectives of quality considers quality to be synonymous with superiority or excellence? Student Answer: Product perspective Transcendent perspective Value perspective Manufacturing perspective Instructor Explanation: See Chapter 1, page 6. Points Received: 5 of 5 Comments: Question 2. Question : (TCO 2) The quality assurance function helps to achieve quality by Student Answer: ensuring that the firm provides adequate training to its salespeople so that they can appropriately answer all customer queries. ensuring that the firm complies with laws and regulations regarding such things as product labeling, packaging, safety, and transportation. providing special statistical studies and analyses to the manufacturing or business support functions. authorizing sufficient budgeting for equipment, training, and other means of assuring quality. Instructor Explanation: See Chapter 1, page 27. Points Received: 5 of 5 Comments: Question 3. Question : (TCO 1) Which of the following is true regarding production of services? Student Answer: Compared to manufacturing, it is easier for service organizations to identify and measure customers' needs and performance standards, because they involve human contact. The production of services typically requires a lower degree of customization than does manufacturing. Compared to manufacturing, production of services is [Show More]
Last updated: 2 years ago
Preview 1 out of 30 pages
Buy this document to get the full access instantly
Instant Download Access after purchase
Buy NowInstant download
We Accept:
Can't find what you want? Try our AI powered Search
Connected school, study & course
About the document
Uploaded On
Aug 18, 2022
Number of pages
30
Written in
This document has been written for:
Uploaded
Aug 18, 2022
Downloads
0
Views
98
In Scholarfriends, a student can earn by offering help to other student. Students can help other students with materials by upploading their notes and earn money.
We're available through e-mail, Twitter, Facebook, and live chat.
FAQ
Questions? Leave a message!
Copyright © Scholarfriends · High quality services·