CHIA Certification Exam and Answers
What was the first chain -Answer- Holiday Inn
What type of company has a contract where it receives payment and/or some portion of
profits? -Answer- Management Company
What are the
...
CHIA Certification Exam and Answers
What was the first chain -Answer- Holiday Inn
What type of company has a contract where it receives payment and/or some portion of
profits? -Answer- Management Company
What are the 2 top markets in the U.S.? -Answer- Orlando, FL
Chicago, IL
What are the top 2 U.S. Metro Markets by number of properties? -Answer- Chicago, IL
Orlando, FL
What is the top U.S. Metro Market by occupancy? -Answer- Fort Lauderdale, FL
What is the top U.S. Metro Market by average daily rate? -Answer- Chicago, IL
What market is reviewed annually? -Answer- Worldwide Markets
Why are worldwide markets reviewed annually? -Answer- to determine if new markets
may be created based on growth in available supply and sample
How many scale categories are there? -Answer- 7 scale categories
How are the scale categories broken up? -Answer- 6 for chain hotels ranging from
Luxury to Economy, and 1 scale category for all Independent Hotels
When a chain is categorized in a specific scale group, what does it mean? -Answermeans every hotel in that chain is in that Scale group everywhere in the world, in every
country and market
How are chains positioned in Scale groups? -Answer- based on average daily rate
(ADR)
How many Class categories are there and what category do they not have? -Answer- 6
Class categories;
No Independent Class group
Other than the Scale and Class categories, what non-geographic categories does STR
track? -Answer- Location;
Extended Stay
What are 2 foundations of the STAR Program? -Answer- aggregating;
confidentiality
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