220-901 - CompTIA A+ Certification Exam Questions and answers, Graded A+
Which of the following expansion ports would be used to enable transfer of power, data, and video to
peripheral devices on an Apple computer?
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220-901 - CompTIA A+ Certification Exam Questions and answers, Graded A+
Which of the following expansion ports would be used to enable transfer of power, data, and video to
peripheral devices on an Apple computer?
A. HDMI Video
B. Lightning
C. USB 2.0
D. Thunderbolt - ✔✔D. Thunderbolt
A user is attempting to print a color document but it will not print in color. Which of the following should the
technician do FIRST to fix the problem?
A. Reset printer IP address.
B. Change color toner cartridge.
C. Check grayscale setting.
D. Reinstall printer driver. - ✔✔C. Check grayscale setting.
A customer needs a router that will be able to handle all incoming and outgoing networking traffic independent
of the rest of the building. The customer would like the PCs to immediately connect to the Internet and network
resources without any additional configuration. Which of the following should the technician do to meet the
requirements?
A. Configure the router for DHCP.
B. Configure the router for NAT.
C. Configure the router for port forwarding.
D. Configure the router for QoS. - ✔✔A. Configure the router for DHCP.
A technician needs to set up a VPN for a small office. To ensure the network traffic is routed to the correct
machine, which of the following MUST the technician do on the router to accommodate this?
A. Port forwarding
B. Port redundancy
C. Port triggering
D. Port selection - ✔✔A. Port forwarding
A user reports the cursor jumps around when typing in documents on a new laptop. Which of the following is
MOST likely causing the issue?
A. Touchpad settings
B. Screen calibration
C. Incompatible software
D. Unsigned hardware - ✔✔A. Touchpad settings
The Chief Executive Officer (CEO) of a company has requested outside access to a server within the company
network so that sensitive documents can be worked on from home. Which of the following is the MOST
appropriate tool to give the CEO the requested access?
A. VNC
B. Port forwarding
C. Port triggering
D. VPN - ✔✔D. VPN
After migrating a network-based print queue to a new server, users are reporting that documents are not
printing correctly and print jobs will error out or print garbled text. Which of the following actions will BEST
resolve this issue for the affected users?
A. Install the correct drivers on the server.
B. Delete and reconnect to the print queue on the client machine.
C. Restart the print queues on the print server.
D. Reinstall the printer drivers on the client desktops. - ✔✔A. Install the correct drivers on the server.
A finance officer has submitted a request for a new wireless access point. The technician has set up the
physical equipment and powered it on, but the router will not recognize it. Which of the following should the
technician do to correct the problem?
A. Install firmware updates
B. Run Windows updates
C. Perform RPM updates
D. Use apt-get for updates - ✔✔A. Install firmware updates
A technician has just installed a new SOHO router. There are four people sharing the Internet connection, and
whenever one specific user comes online and begins streaming media, browsing slows down for the other
users. Which of the following settings can the technician adjust so the experience is universal for all users?
A. DSL
B. QoS
C. VNC
D. WAN - ✔✔B. QoS
A server has been configured behind a firewall and a website has been deployed, but customers are unable to
access the website. Which of the following should the technician do to ensure the customers can access the
site?
A. Place server in DMZ.
B. Change DHCP settings.
C. Enable port forwarding.
D. Adjust QoS settings. - ✔✔C. Enable port forwarding.
Users have started calling the helpdesk reporting they cannot access resources on the network or the Internet.
A technician has verified all hardware connections are operational. Which of the following settings should the
technician check NEXT on the router?
A. SNMP
B. NNTP
C. DHCP
D. WLAN - ✔✔C. DHCP
An IT manager needs to install a large display in a front office area with a lot of natural light. Which of the
following display technologies will BEST satisfy the requirements of the design plan?
A. CRT
B. CCFL LCD
C. IPS LCD
D. LED LCD - ✔✔D. LED LCD
Which of the following network devices filters traffic of many different protocols based on a predetermined set
of rules established by a system administrator?
A. Proxy
B. Switch
C. Firewall
D. Router - ✔✔C. Firewall
A company wants to conserve paper without limiting the ability to print. Which of the following settings needs to
be configured?
A. Orientation
B. Duplex
C. Collate
D. Quality - ✔✔B. Duplex
Which of the following connectors can be used for video, audio, and storage devices?
A. DVI
B. DisplayPort
C. HDMI
D. Thunderbolt - ✔✔D. Thunderbolt
A user has received an error message when connecting to the wireless network. The error indicates the IP
address being used by the user's system is already in use. A DHCP server is used on the network. After having
the user disconnect from the wireless network, the technician is still able to ping the user's IP address. Which
of the following is MOST likely the cause?
A. The user has a statically assigned IP address in the DHCP server scope.
B. The system's local firewall is blocking SYN/ACK traffic from the DHCP server.
C. The DHCP server's scope has been exhausted and no additional IP addresses are available.
D. The user is also connected to the wired network with a LAN cable.
Correct Answer: A
Section: Mix Questions
Explanation
Explanation/Reference: - ✔✔A. The user has a statically assigned IP address in the DHCP server scope.
Which of the following devices is primarily intended to provide 24/7 diagnostic and biometric data regarding the
user?
A. Fitness monitor
B. e-Reader
C. Smartwatch
D. Smartphone - ✔✔A. Fitness monitor
A technician is installing a network-enabled security system that features IP-based cameras. To access the
system remotely, which of the following capabilities is MOST likely to require configuration?
A. VPN passthrough
B. QoS
C. Static IPs
D. Port forwarding - ✔✔D. Port forwarding
An employee wants to work more efficiently from home. The IT manager suggests the employee consider
purchasing a device that will allow use of monitor and input devices with the work laptop. Which of the following
devices is MOST suitable for this purpose?
A. Docking station
B. Set-top box
C. KVM switch
D. USB hub - ✔✔A. Docking station
Which of the following is an advantage of UDP over TCP?
A. It is connection based.
B. It uses flow control.
C. It transfers packets faster.
D. It uses connection handshakes - ✔✔C. It transfers packets faster.
Which of the following is an advantage of using static IP addresses for a business?
A. High availability
B. Simplifies IP management
C. Lower security risk
D. Scalability for upgrades - ✔✔A. High availability
Which of the following would likely be the MOST cost-effective media to use for storing 8GB of data?
A. DVD RW
B. CD-ROM
C. Tape backup
D. DVD+R DL - ✔✔D. DVD+R DL
A new company is thinking of upgrading its media workstation in the conference room. The computer will be
predominantly used for graphically intensive presentations, slideshows, and video gaming tournaments. Which
of the following BEST satisfies the needs of the company?
A. High-end video, high-end audio, multicore processor
B. Minimum RAM required, network connectivity, high-end cooling
C. Media streaming, file sharing, gigabit NIC, dual monitors, TV tuner
D. Network connectivity, TV tuner, surround sound audio, dual monitors - ✔✔A. High-end video, high-end audio, multicore processor
A technician needs to boot a PC from a USB drive. Which of the following settings should be disabled to
accomplish this task?
A. Fast Boot
B. UEFI Admin Password
C. Secure Boot
D. Legacy Boot - ✔✔C. Secure Boot
Which of the following is used to facilitate communications with a user's smartphone in order to make
purchases and payments by proximity?
A. Bluetooth
B. IR
C. NFC
D. WPS - ✔✔C. NFC
Which of the following features is an advantage of a switch over a hub?
A. A switch routes packets instead of frames to different networks.
B. A switch divides bandwidth among connected devices.
C. A switch broadcasts the data frames to every connected device.
D. A switch sends data frames to the correct connected device. - ✔✔D. A switch sends data frames to the correct connected device.
A technician has just installed a wireless access point in a customer's home office. While testing the network
and browsing the Internet, the technician finds that the connection is not stable, speeds are slow, and websites
sometimes do not load. Which of the following should the technician do FIRST?
A. Re-enable the broadcasting of the access point's SSID so it is visible to mobile devices.
B. Use a WiFi analyzer to ensure neighboring networks are not using the same channel.
C. Reconfigure network devices to use static IPs instead of DHCP-assigned addresses.
D. Change the signal encryption from WPA2 to WEP to ease transmission overhead. - ✔✔B. Use a WiFi analyzer to ensure neighboring networks are not using the same channel.
A technician is tasked with setting up a workstation in a new location. The technician realizes there is no
network connectivity and the workstation's NIC does not have a link light. Given the connection in the wall is
correctly labeled, which of the following would be BEST for the technician to use NEXT?
A. A multimeter
B. A tone generator
C. A cable tester
D. A punchdown tool - ✔✔C. A cable tester
A technician is notified of an inkjet printer not printing properly. The user's computer has the printer software
loaded and is not displaying any errors. A test print was performed, with one of the colors not printing properly.
Which of the following would the technician typically perform FIRST to resolve the issue?
A. Replace cartridges
B. Run a cleaning page
C. Clean heads
D. Clean fuser assembly - ✔✔C. Clean heads
Which of the following would typically require the use of a punchdown tool to connect a cable to the network
switch?
A. Router
B. Repeater
C. Patch panel
D. PoE injector - ✔✔C. Patch panel
A technician is required to connect a new cable to an open port on the patch panel. Which of the following
would the technician MOST likely use in this situation?
A. Loopback tool
B. Multimeter
C. Punchdown tool
D. Toner probe - ✔✔C. Punchdown tool
A video projector shows the image from a laptop, but everything is colored blue. Which of the following is the
MOST likely the cause?
A. Dead pixels
B. Video resolution
C. Failing lamp
D. VGA connection - ✔✔D. VGA connection
A user wants pages 1-5 separated from 6-8 when they are retrieved from the printer. Which of the following
settings would the user change in the print job to ensure the pages are separated?
A. Duplex
B. Collate
C. Orientation
D. Quality - ✔✔B. Collate
A technician is planning on running multimode fiber and only needs the fiber runs to be 500 feet (152 meters)
in distance. Which of the following connectors should the technician use?
A. BNC
B. LC
C. ST
D. F - ✔✔C. ST
A technician is responsible for setting up laptops in a room for a small conference. The laptops need to
communicate with each other as well as a workstation in the room. The workstation has a wireless expansion
card. A switch is not available for the laptops and they cannot access the corporate network. Which of the
following does the technician need to implement?
A. Adhoc network
B. Bluetooth network
C. Serial network
D. USB network - ✔✔A. Adhoc network
A user works in a public kiosk where their laptop is susceptible to theft. The information can be remotely wiped
so data loss is not a concern. Which of the following options should be considered to secure the laptop?
A. Use data encryption.
B. Use a cable lock.
C. Use multifactor authentication.
D. Use a strong password. - ✔✔B. Use a cable lock.
Which of the following wireless technologies is LEAST likely to be intercepted by a third party?
A. NFC
B. Bluetooth
C. WiFi
D. Cellular - ✔✔A. NFC
A technician is asked to install Microsoft office directly on a customer's computing device. The technician
notifies the customer that office cannot be installed directly on that device. Which of the following device types
does the customer have?
A. Mac
B. Thick client
C. Thin client
D. Phablet - ✔✔C. Thin client
A customer wants to connect a laptop to a mobile device's Internet for use in situations where there is no
Internet connectivity. Which of the following technologies would the technician recommend to the customer?
A. IR
B. NFC
C. Hotspot
D. Lightning - ✔✔C. Hotspot
The technician is troubleshooting a connection issue between the switch and the wall jack. The user is plugged
into the jack; however, there is no connection. The technician goes into the switch room to see if the cable is
plugged into the switch, but none of the cables are labeled. Which of the following tools would the technician
MOST likely use to find this cable?
A. WiFi analyzer
B. Loopback plug
C. Multimeter
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