NHA CCMA PRACTICE QUESTIONS
PART 1 with Complete Solutions
A medical assistant is obtaining a blood pressure reading from an adult patient. For which of the
following readings should the assistant contact the provider
...
NHA CCMA PRACTICE QUESTIONS
PART 1 with Complete Solutions
A medical assistant is obtaining a blood pressure reading from an adult patient. For which of the
following readings should the assistant contact the provider?
A. 100/60
B. 98/68
C. 104/45
D. 122/60 Correct Answer-C. 104/45
Which of the following resources should a medical assistant use to obtain the OUTSIDE lab results of a
patient?
A. Electronic Medical Record (EMR)
B. Electronic Health Record (EHR)
C. Electronic Fund Transfers (EFT)
D. Explanation of Benefits (EOB) Correct Answer-B. Electronic Health Record (EHR)
A medical assistant should identify osteomalacia as which of the following?A. The inflammation of bone and cartilage due to infection
B. The enlargement of the extremities due to a metabolic syndrome
C. The fusing of the bones at the joints due to arthritic changes
D. The softening of the bone due to Vitamin D deficiency Correct Answer-D. The softening of the bone
due to Vitamin D deficiency
Complications such as poor wound healing, amputation, blindness, and kidney failure are associated
with which of the following diseases?
A. Diabetes Mellitus
B. Acromegaly
C. Cushing's syndrome
D. Graves disease Correct Answer-A Diabetes Mellitus
Which of the following actions should a medical assistant take when performing ear irrigation for an
adult patient?
A. Pull the pinna up and back
B. Warm the solution to 16.67C (62F)C. Place the patient in the prone position
D. Insert the barrel of the syringe in the meatus of the patient's ear. Correct Answer-B. Warm the
solution to 16.67C (62F)
A medical assistant is reinforcing teaching about a 24-hr Holter monitor test with a patient. Which of the
following statements should the assistant include in teaching?
A. Avoid any physical exertion while wearing the electrodes.
B. Minimize your salt intake during the test.
C. Avoid getting the electrodes wet.
D. Ensure that you get an additional 2 hours of sleep during the test. Correct Answer-C. Avoid getting
the electrodes wet.
In which of the following positions should a medical assistant place a patient for a spirometers test?
A. Chin tucked toward the chest
B. Seated upright with their chin elevated
C. Lying supine with their arms crossed
D. Standing bent at the waist Correct Answer-B. Seated upright with their chin elevatedWhen submitting an urgent referral request to an insurance company, how long does the authorization
process take?
A. 24 hours
B. 3 working days
C. Immediate approval via phone
D. 10 days Correct Answer-C. Immediate approval via phone
Which of the following should a medical assistant use when sending out reminders to patients for their
yearly appointment?
A. A ledger card
B. A tickler file
C. A CMS-1500
D. An audit trail Correct Answer-A. A ledger card
A medical assistant schedules three patients to arrive at the same time for each hour of the day, and
each patient is seen in the order they arrive. What is the style of schedule called?
A. WaveB. Double booking
C. Advance booking
D. Grouping Correct Answer-A. Wave
A medical assistant successfully obtains a prior authorization for services for a patient. The insurance will
provide which of the following as confirmation?
A. Relative value scale
B. Indemnity schedule
C. Authorization number
D. Employer identification number Correct Answer-C. Authorization number
A medical assistant has a patient who ha a PPO insurance plan. The provider would like the patient to
see a neurologist. Which of the following forms should the assistant use?
A. Referral
B. Authorization
C. Precertification
D. Verification of Eligibility Correct Answer-D. Verification of EligilityA medical assistant is scheduling all patients who are having cyst removals to be seen on the first
Thursday of the month. What is the name of this type of scheduling?
A. Wave open hours
B. Open hours
C. Flexible hours
D. Grouping Correct Answer-D. Grouping
According to OSHA, how often should the facility review and update its exposure control plan at
minimum?
A. Monthly
B. Biannually
C. Annually
D. Semiannually Correct Answer-C. Annually
A medical assistant should identify which of the following can result from stress due to financial trouble?
A. Midlife crisis
B. DepressionC. White coat syndrome
D. Failure to thrive Correct Answer-B. Depression
Which of the following should a medical assistant recognize as a patient transition of care?
A. Consultation with a pharmacist
B. Screening by a psychiatrist
C. Admission to a hospital
D. Assessment with a nutritionist Correct Answer-C. Admission to a hospital
To be in compliance with HIPAA, a medical assistant should ensure that which of the following
statements is provided to patients?
A. Confidentiality statement
B. Policies and procedures statement
C. Waiver of accountability statement
D. ADA accommodation statement Correct Answer-A. Confidentiality statement
A provider refers a patient for an MRI of their left arm. Which of the following actions should the
medical assistant complete before the patent leaves the office?A. Confirm demographic and insurance info
B. Obtain a surgical informed consent to keep on file
C. Request a stat referral
D. Provide post-operative instructions Correct Answer-A. Confirm demographic and insurance info
Which of the following outcomes should a medical assistant expect from reinforcing teaching about a
new medication treatment plan with a patient?
A. Charting accuracy
B. Patient compliance
C. Increased patient defensiveness
D. Decreased medication efficacy Correct Answer-C. Patient compliance
A patient's blood stains a medical assistant uniform. Which of the following should the assistant do first?
A. Dispose of the uniform
B. Finish the procedure
C. Clean the areaD. Report it to the supervisor Correct Answer-B. Finish the procedure
Which of the following types of billing sends statements to patients at scheduled times of the month
throughout the month?
A. Monthly billing
B. Cycle billing
C. Third party billing
D. Twice a month Correct Answer-A. Monthly billing
A medical assistant notices a patient on tomorrow's schedule has an account balance of $15. The
patient's copayment is $20. What is the minimum amount that should be collected on the day of the
appointment?
A. $40
B. $5
C. $15
D. $20 Correct Answer-D. $20
If a patient wishes to withhold life-sustaining treatment, which of the following advance directives
should the medical assistant add to the patient's chart?A. Against Medical Advice (AMA) form
B. Do-not-resuscitate (DNR) prescription
C. Organ donation card
D. Durable power of attorney for healthcare (DPAHC) Correct Answer-B. Do-not-resuscitate (DNR)
prescription
What is the current universal claim form submitted for outpatient medical billing?
A. CMS-1500
B. Superbill
C. Do-not-resuscitate (DNR)
D. Discharge letter Correct Answer-A. CMS-1500
To access their personal health information from the providers office, a patient must provide which type
of consent?
A. Verbal consent
B. Written consent
C. Informed consentD. Obvious consent Correct Answer-B. Written consent
A patient who has a health maintenance organization insurance plan requests an appointment for a skin
procedure. At which of the following times should the authorization for this procedure be approved?
A. Before the start of the procedure
B. By the end of the day
C. By the end of the procedure
D. Before the start of the next billing cycle Correct Answer-A. Before the start of the procedure
A medical assistant enters the laboratory where a patient is already seated. What should the assistant
do first?
A. Wash hands and put on gloves
B. Gather necessary supplies
C. Identify the patient
D. Label the tubes Correct Answer-C. Identify the patient
Which of the following manifestations is associated with infectious mononucleosis?A. Rhinorrhea
B. Sarcoidosis
C. Extreme fatigue
D. Open sores Correct Answer-C. Extreme fatigue
A new patient inquires about mandatory immunizations for his child. To which of the following
organizations should the medical assistant refer to the patient?
A. Centers for the Medicare and Medicaid services
B. World Health Organization
C. Centers for Disease Control
D. American Red Cross Correct Answer-C. Centers for Disease Control
Which of the following terms describes a situation in which a medical assistant codes at a greater level
than the services provided?
A. Downcoding
B. Upcoding
C. CPT code
D. HCPCS code Correct Answer-B. UpcodingWhat resource should a medical assistant use to obtain outside laboratory results of a patient?
A. Electronic Medical Record (EMR)
B. Tickler file
C. Patient data
D. Electronic Health Record (EHR) Correct Answer-D. Electronic Health Record (EHR)
Which of the following should a medical assistant obtain when a patient who has a managed care plan
requires surgery?
A. Explanation of benefits
B. Prior authorization
C. Fee for service
D. Gatekeeper approval Correct Answer-B. Prior authorization
Which of the following procedures should a medical assistant identify as a surgical reconstruction?
A. ThoracentesisB. Rhinoplasty
C. Appendectomy
D. Colotomy Correct Answer-B. Rhinoplasty
Which of the following guidelines applies to sending orders for Schedule II prescriptions?
A. Telephone orders are permitted
B. Orders can be refilled
C. Orders can either be written or an e-prescription
D. A providers signature is not required Correct Answer-C. Orders can either be written or an eprescription
Which of the following is a chronic complication of diabetes mellitus?
A. Retinopathy
B. Deafness
C. Renal calculus
D. Acute appendicitis Correct Answer-A. RetinopathyA medical assistant pretends to be busy rather than speak to a coworker with whom they have a
conflict. The assistant is demonstrating which of the following types of passive-aggressive behavior?
A. Reflection
B. Avoidance
C. Denial
D. Distraction Correct Answer-B. Avoidance
A medical assistant is preparing a patient for a cast application. Which of the following actions should
the assistant complete before the provider begins the cast application?
A. Observe the condition of the skin
B. Wet the entire roll of fiberglass tape
C. Place the stockinet in warm water
D. Apply the pressure bandage below the fractured bone Correct Answer-A. Observe the condition of
the skin
Which of the following is a risk factor for the development of Cirrhosis?
A. Celiac diseaseB. Hyperlipidemia
C. Hyperglycemia
D. Chronic alcohol use Correct Answer-D. Chronic alcohol use
Which of the following is the route of transmission for syphilis?
A. Sexual contact
B. Respiratory droplets
C. Contaminated food
D. Tick bite Correct Answer-A. Sexual contact
Liver dysfunction primarily affects which of the following pharmacokinetic processes?
A. Absorption
B. Distribution
C. Metabolism
D. Excretion Correct Answer-A. AbsorptionA medical assistant is preparing to obtain a specimen from a patient for influenza testing. Which of the
following sites should the assistant use when collecting the specimen?
A. Sublingual
B. Buccal
C. Nasopharyngeal
D. Dermal Correct Answer-C. Nasopharyngeal
A patient consistently shows up late to regular scheduled office appointments. Which of the following
actions should the medical assistant take?
A. Schedule the patient with a different provider
B. Send the patient a discharge letter
C. Schedule the patient for the last appointment of the day
D. Refer the patient to the emergency department Correct Answer-B. Send the patient a discharge letter
A medical assistant is setting up a surgical tray for a procedure. What distance from the edges of the
sterile field should the assistant consider contaminated?
A. 1/4 inchB. 1/2 inch
C. 3/4 inch
D. 1 inch Correct Answer-D. 1 inch
A decrease in blood calcium normally stimulates the release of which of the following?
A. Thyroxine
B. Luteinizing hormone
C. Parathyroid hormone
D. Oxytocin Correct Answer-C. Parathyroid hormone
A medical assistant is looking up diagnostic codes. Which of the following parts of the diagnostics
statement should the assistant use when searching in the alphabetical index?
A. E code
B. Modifying term
C. Main term
D. Subterm Correct Answer-C. Main termWhich of the following findings should a medical assistant identify as a manifestation of anaphylaxis
during an intake examination?
A. Urticaria
B. Ecchymosis
C. Uremia
D. Abrasion Correct Answer-A. Urticaria
A medical assistant is acting as a sterile scrub assistant. Which of the following actions should the
assistant take?
A. Tear the corner when opening the 4x4 package
B. Maintain a 1-inch border around the ster
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