RPA Final Exam Questions and Answers Rated A+

RPA Final Exam Questions and Answers Rated A+ RPA ✔✔technology that enables a robot to execute processes by emulating human interaction with computer applications 3 primary components of RPA ✔✔bots, bot manager, work ...

RPA Final Exam Questions and Answers Rated A+ RPA ✔✔technology that enables a robot to execute processes by emulating human interaction with computer applications 3 primary components of RPA ✔✔bots, bot manager, workflow design module attended robots ✔✔require a human to initiate the process through some form of trigger, computer is generally unavailable while running unattended robots ✔✔run on schedule in the background without any human interaction operational implementation risks ✔✔insufficient exception handling or inefficient operational delivery from poor bot resource management (ex: too man processes to a single bot) financial implementation risks ✔✔poorly defined requirements leading to financial misstatements, inadequate segregation of duties, automating processes that lead to financial loss regulatory implementation risks ✔✔humans directing bot activities in a fraudulent manner, immaturity of laws regulating RPA organizational implementation risks ✔✔inadequate change management, documentation, or continuity planning, failure to retain human expertise upon RPA use technology implementation risks ✔✔instability of integrating applications and the effect that may have on bot performance, cyber risks, lack of encryption as part of bot design 5 prerequisites for effective bot governance ✔✔1. identify key stakeholders and proactively seek their input 2. determine the RPA operating model 3. conduct and RPA POC and select the RPA tool 4. perform process discovery 5. prepare a business case 1. identify key stakeholders and proactively seek their input (prerequisite) ✔✔getting feedback from and involving a number of individuals and business areas (sponsors, IT leaders, RPA leaders, senior mgmt, architects, internal control, internal audit, external audit) 2. determine the RPA operating model (prerequisite) ✔✔centralized/decentralized/federated, where the implementation will reside, whether citizen development will be allowed 3. conduct an RPA Proof of Concept (POC) and select the RPA tool (prerequisite) ✔✔prove that RPA technology is feasible and valuable solution, ensure you use the best RPA tool for the operating model, conduct a POC with software candidates 4. perform process discovery (prerequisite) ✔✔determine viable automation opportunities, ensures the program won;t stall after the first few processes are deployed (should include technical and financial feasibility) 5. prepare a business case (prerequisite) ✔✔should be informed by an aggregate of NPV for the highest-priority processes, must deliver value bad RPA candidates ✔✔processes that require significant judgment, interact with applications with user interfaces that change, or are immature or unstable 7 key components of RPA governance ✔✔1. governing bodies 2. organizational construct 3. operational life cycle 4. internal controls 5. technology governance 6. performance management 7. vendor management 1. governing bodies (component) ✔✔identify the governing bodies that will provide oversight of the RPA program (review risks, ensure adequate risk mitigation, confirm automation processes) 2. organizational construct (component) ✔✔clearly define roles for the people accountable for operational delivery, should be a hybrid of IT and business personnel 3. operational life cycle (component) ✔✔define the stages through which ideas must progress 4. internal controls (component) ✔✔review existing internal control policies and consolidate risks that have been identified at the program level and at the individual RPA level, create a risk register to detail how each risk is mitigated (should relate to controls embedded in the operational life cycle) 5. technology governance (component) ✔✔update or expand documentation to incorporate RPA, application/credential/user/licensing/continuity/cybersecurity/storage/coding management 6. performance management (component) ✔✔develop annual budget, value targets, milestonebased plan, key performance indicators (KPIs), and documentation of how these measures will be tracked 7. vendor management (component) ✔✔at least 2 vendors: RPA software company and development partner, must support best practices, communication, and support measures steps in conducting an RPA Proof Of Concept (POC) ✔✔1. identify 2 or 3 use cases spanning multiple applications with the potential to create sig