RPA Exam Questions and Answers
Already Passed
What is RPA? ✔✔perform if, then, else statement on structured data, typically using a combo of
UI interactions or by connecting to APIs to drive client servers.
How does
...
RPA Exam Questions and Answers
Already Passed
What is RPA? ✔✔perform if, then, else statement on structured data, typically using a combo of
UI interactions or by connecting to APIs to drive client servers.
How does RPA operate? ✔✔Mapping a process in the RPA tool language for the software robot
to follow with runtime allocated to execute the script by a control dashboard
RPA can operate in place of a human T/F? ✔✔True
How can an RPA tool be triggered? ✔✔Manually or Automatically
What can RPA do? ✔✔Move or popular data between prescribed locations
document audit trails
conduct calculations
perform actions and trigger downstream activities
RPA Architecture ✔✔Process library of routines/scripts developed
Controller dashboard allocates work to "bots"
Sever-based runtime = pool of bots (allocations options and price vary)
Why do companies invest in RPA? ✔✔Saves time, cost, labor
Increase efficiency
Decrease variation and errors
Automation Options: ✔✔Assist employees tasks, replace employees tasks
What percent of activities individuals are paid to perform can be automated? ✔✔45% = to 2 trillion
in annual wages
Who is the leaders in RPA, and who are some of their competitors? ✔✔Automation Anywhere
Blue Prism, UI path
What are the differences in RPA tools? ✔✔unattended deployment vs. attended
crafting instructions for the bot to run
generic RPA tools or process specific automation tools
some limited or no AI capabilities
price point and SLAs
RPA implementation steps ✔✔1. A process (or a set of processes) is deemed to
be a good candidate for RPA
2. A "process developer" creates the detailed set
of steps for the automation bot
3. The bot becomes operational and uses
software licenses to perform the steps
4. The bot is centrally monitored for performance
5. Performance improves and everybody is happy
1. How to select a good process candidate ✔✔Swivel chair integration eg a paper pushing situation
Having standardized, repetitive tasks
2. Creating the bot script ✔✔Train people to use the tools properly (ideally scripts created by
business not IT people)
Documented processes that can be translated into scripts for seamless integration into RPA
software
Understand the interfaces between applications
TEST
3. Making the bot operational ✔✔redesign processes to support bot and human work eg exceptions
Security implications ie bot credentials and background checks
Governance around bot actions
Deployment roadmap ie how to take bot from design to prod
4. Bot performance ✔✔Dedicated personnel to bots
analytics and software to understand performance
contingency plans for bots who stop working by quickly auditing to asses what is wrong and fix it
5. Performance = hapiness ✔✔Make business case for RPA realistic and accessible
Avoid focusing on RPA as a way to reduce labor costs
Consider ways RPA can be used to generate revenue and improve quality
Business initiative supported by IT ie business users should create the bots
RPA takes awhile to grow number of bots T/F? ✔✔False, RPA enables companies to scale quickly
Critical considerations when scaling RPA ✔✔Governance, Robotic asset management,
transparency, methodology, IT processes to change
RPA trends ✔✔Renting RPA or on-demand SaaS
Preconfigured scripts of best business processes
RPA and AI ✔✔AI functionality being incorporated
RPA can do routine repetitive, AI can consider and come to conclusions
AI is emerging, RPA is maturing
AI is more expensive and takes longer (months)
RPA is cheaper and takes less time (weeks)
Why does RPA fail? ✔✔Not considered business led
Not treating as an end-to-end change program
Targeting RPA at wrong processes
Applying traditional delivery methodologies
Having
[Show More]