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RPA Exam Questions and Answers Already Passed What is RPA? ✔✔perform if, then, else statement on structured data, typically using a combo of UI interactions or by connecting to APIs to drive cl... ient servers. How does RPA operate? ✔✔Mapping a process in the RPA tool language for the software robot to follow with runtime allocated to execute the script by a control dashboard RPA can operate in place of a human T/F? ✔✔True How can an RPA tool be triggered? ✔✔Manually or Automatically What can RPA do? ✔✔Move or popular data between prescribed locations document audit trails conduct calculations perform actions and trigger downstream activities RPA Architecture ✔✔Process library of routines/scripts developed Controller dashboard allocates work to "bots" Sever-based runtime = pool of bots (allocations options and price vary) Why do companies invest in RPA? ✔✔Saves time, cost, labor Increase efficiency Decrease variation and errors Automation Options: ✔✔Assist employees tasks, replace employees tasks What percent of activities individuals are paid to perform can be automated? ✔✔45% = to 2 trillion in annual wages Who is the leaders in RPA, and who are some of their competitors? ✔✔Automation Anywhere Blue Prism, UI path What are the differences in RPA tools? ✔✔unattended deployment vs. attended crafting instructions for the bot to run generic RPA tools or process specific automation tools some limited or no AI capabilities price point and SLAs RPA implementation steps ✔✔1. A process (or a set of processes) is deemed to be a good candidate for RPA 2. A "process developer" creates the detailed set of steps for the automation bot 3. The bot becomes operational and uses software licenses to perform the steps 4. The bot is centrally monitored for performance 5. Performance improves and everybody is happy 1. How to select a good process candidate ✔✔Swivel chair integration eg a paper pushing situation Having standardized, repetitive tasks 2. Creating the bot script ✔✔Train people to use the tools properly (ideally scripts created by business not IT people) Documented processes that can be translated into scripts for seamless integration into RPA software Understand the interfaces between applications TEST 3. Making the bot operational ✔✔redesign processes to support bot and human work eg exceptions Security implications ie bot credentials and background checks Governance around bot actions Deployment roadmap ie how to take bot from design to prod 4. Bot performance ✔✔Dedicated personnel to bots analytics and software to understand performance contingency plans for bots who stop working by quickly auditing to asses what is wrong and fix it 5. Performance = hapiness ✔✔Make business case for RPA realistic and accessible Avoid focusing on RPA as a way to reduce labor costs Consider ways RPA can be used to generate revenue and improve quality Business initiative supported by IT ie business users should create the bots RPA takes awhile to grow number of bots T/F? ✔✔False, RPA enables companies to scale quickly Critical considerations when scaling RPA ✔✔Governance, Robotic asset management, transparency, methodology, IT processes to change RPA trends ✔✔Renting RPA or on-demand SaaS Preconfigured scripts of best business processes RPA and AI ✔✔AI functionality being incorporated RPA can do routine repetitive, AI can consider and come to conclusions AI is emerging, RPA is maturing AI is more expensive and takes longer (months) RPA is cheaper and takes less time (weeks) Why does RPA fail? ✔✔Not considered business led Not treating as an end-to-end change program Targeting RPA at wrong processes Applying traditional delivery methodologies Having [Show More]

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