What type of event must agent conduct when she wants to be able to collect consumer information schedule future appointments and accept enrollment applications Correct Answer: marketing/sales event
Louise wants to ho
...
What type of event must agent conduct when she wants to be able to collect consumer information schedule future appointments and accept enrollment applications Correct Answer: marketing/sales event
Louise wants to hold an event that helps consumers understand Medicare programs and perhaps an prove their health/Wellness knowledge but she is not interested in completing enrollment applications at the event she would like to staff a table at the Public Library and how consumers approach her what type of event is Louise need to conduct Correct Answer: educational event informal
when conducting an event agents had selected a site that is compliant with the Americans with Disabilities Act ADA which of the following is not an ADA requirement Correct Answer: extra wide sidewalks that accommodate wheelchairs
which of the following elements does not need to be entered on the new event request form when reporting a new event Correct Answer: the event venue manager/contact person
Which of the following statements regarding united healthcare's event cancellation reporting rules is true Correct Answer: event cancellation must be reported in united healthcare's event reporting application at least one business day prior to the event except in the case of inclement weather
Which statement is an example of one that must appear on advertisements for educational events? Correct Answer: For accommodation of persons with special needs call 555-555-1234 tty 711
which of the following food and beverage options may be provided at an educational event if the nominal retail value of the items when combined with other giveaways does not exceed $15 per person select two Correct Answer: coffee juice fresh fruit and pastries
buffet dinner and coffee
which of the following individuals is permitted to present a short introductory presentation of educational content at the beginning of an informal marketing/sales event Correct Answer: a license agent a non license plan representative a provider
Which of the following marketing materials must not be displayed, distributed, or provided to consumers attending a marketing/sales event? Correct Answer: Non-health related product brochures
Agent Rita Garcia must not do which of the following while conducting a marketing/sales event ______ . Correct Answer: State the plan she's presenting is the best plan on the market
which of the following is not required when conducting a marketing/sales event Correct Answer: providing refreshments and giveaways
add an informal marketing/sales event which of the following activities is not permitted Correct Answer: approaching consumers as they pass by your booth/kiosk/table
agent Santana has developed a relationship with doctor Westberry a primary care physician contracted with several Medicare Advantage plans doctor Westbury is asked to attend a formal marketing/sales event conducted by agent Santana which of doctor Westberry's actions is non compliant Correct Answer: offers blood pressure screenings as consumers wait for the event to begin
Marge is conducting a formal marketing/sales event and suspects a gentleman in attendance is evaluating her conducting the event what action should Marge take Correct Answer: she should conduct the event as she normally would
Which of the following statements describes compliant activity during a formal marketing/sales event? Correct Answer: the agent explained that each consumer's needs are different therefore they should each enroll in a plan that best meets their needs
which of the following statements is true about conducting a formal marketing/sales event in a conference room inside a united healthcare Medicare store Correct Answer: all rules relating to formal marketing/sales events apply including event reporting and providing a complete plan presentation
which of the following must the agent review with the consumer during a Medicare Advantage or prescription drug plan presentation Correct Answer: the availability of interpreter services an where to find information in the enrollment guide for accessing the no cost service
what type of event is an agent conducting when he presents plan information that includes benefits and cost sharing and audience presenter format Correct Answer: formal marketing/sales event
which of the following does not describe a personal/individual marketing appointment Correct Answer: it needs to be reported to united healthcare prior to advertising and not less than 7 calendar days prior to the date of the event
according to united healthcare policy when must in marketing/sales event be reported to united healthcare Correct Answer: prior advertising and not less than 7 calendar days prior to the event
t Correct Answer: s
Marcus is planning an educational event and has decided to place an advertisement in the local paper what must the advertisement include Correct Answer: a statement that makes it clear that the event is for educational purposes only
Which of the following giveaways is not permitted at an educational event (assume nominal retail value is met)? Correct Answer: Gift card to local movie theater
which of the following food options may be provided at a marketing/sales even if the nominal retail value of the items when combined with other giveaways does not exceed $15 per person Correct Answer: coffee and pastries
Paul is setting up a marketing/sales event at a Community Center where he is going to discuss united healthcare Medicare Advantage plans he has placed a united healthcare logo pen $3 value clarity consumer workbook an enrollment guide at each seat what if anything is Paul done wrong Correct Answer: pause done nothing wrong the giveaway is under the $15 nominal value and he is providing approved marketing and plan specific material
Craig is conducting an informal marketing/sales event in a retail pharmacy which of the following rules does not apply Correct Answer: Craig must not schedule personal/individual marketing appointments and obtain scope of appointments
Which of the guidelines listed below is not allowed when accepting an enrollment application at a marketing/sales event? Correct Answer: offer to hold an enrollment application and submit it later
which of the following is a purpose of conducting event observation and oversight Correct Answer: to ensure consumers receive accurate and compliant information from agents
warren an agent is working at the United healthcare Medicare store Beth a consumer approaches Warren and ask a question about Medicare prescription drug plans what is the most appropriate thing Warren should do first Correct Answer: complete a scope of appointment form with beth prior to discussing plans
When must an agent inform the consumer of the availability of no cost interpreter services Correct Answer: whenever the agent is presenting a Medicare Advantage or prescription drug plan
advance are categori
[Show More]
