Wellcare ACT 2022 (Centene) Questions and Answers Already Passed

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A grievance request, or any evidence concerning a grievance, must be filed orally or in writing no later than _____ calendar days from the date of the event or the date the member is made aware of t ... he issue. ✔✔60 When completing an application, you should ensure that you enter the provider ID of a specialist and not a Primary Care Physician (PCP). ✔✔False Which of the following statements about completing telephonic enrollments is FALSE? ✔✔Must include most of the required elements necessary to complete the enrollment A passing score of __ or higher must be achieved to successfully complete this course ✔✔85% To ensure accurate data entry, you should repeat the Medicare ID back to the beneficiary. ✔✔True Steps to take when safeguarding and securing PHI and PII include ✔✔All of the Above An agent may be terminated for cause if they fail to comply with a compliance investigation, encourage others to avoid the compliance interv [Show More]

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