Test Bank for Recruitment and Selection in Canada, 7th Edition, 7e by Victor M. Catano, Willi H. Wiesner, Rick D. Hackett TEST BANK
ISBN-13: 9780176764661
Full chapters included
Chapter 1 An Introduction to Recrui
...
Test Bank for Recruitment and Selection in Canada, 7th Edition, 7e by Victor M. Catano, Willi H. Wiesner, Rick D. Hackett TEST BANK
ISBN-13: 9780176764661
Full chapters included
Chapter 1 An Introduction to Recruitment and Selection
Chapter Learning Outcomes
Opening Vignette: Signs that You Made a Bad Hire
Why Recruitment and Selection Matter
Recruitment and Selection as Strategic Objectives
Vision, Mission, and Values Statements
Develop Strategic Objectives
Analyze the External Environment
Identify the Competitive Edge
Determine the Competitive Position
Implement the Strategy
Evaluate the Performance
Recruitment and Selection and the HR Profession
An Introduction to Ethical Issues and Professional Standards
Ethical Dilemmas in Recruitment and Selection
Human Resources and the Internet
Summary
Key Terms
Discussion Questions
Exercises
Case: Recruitment and Selection at Google
Endnotes
Chapter 2 Foundations of Recruitment and Selection I: Reliability and Validity
Chapter Learning Outcomes
Opening Vignette: The “Sham Psychometric Test” Controversy
The Recruitment and Selection Process
The Hiring Process
A Selection Model
Building a Foundation
Reliability
Interpreting Reliability Coefficients
Measurement Error
Factors Affecting Reliability
Methods of Estimating Reliability
Choosing an Index of Reliability
Validity
Validation Strategies
Factors Affecting Validity Coefficients
Usefulness of Validity Coefficients
Bias and Fairness
Bias
Fairness
The Legal Environment and Selection
Summary
Key Terms
Discussion Questions
Exercises
Case: Emotional Intelligence or Cognitive Ability?
Endnotes
Chapter 3 Foundations of Recruitment and Selection II: Legal Issues
Chapter Learning Outcomes
Opening Vignette: No Babies Allowed
Part I: A Basic Background in Legal Requirements for Nondiscriminatory Recruitment and Selection
Constitutional Law
Human Rights Law
Employment Equity
Labour Law, Employment Standards, and Privacy Legislation
Part II: Key Legal Concepts in Recruitment and Selection
Direct Discrimination
Adverse Effect Discrimination
Adverse Impact
Workplace Discrimination in the United States
Direct Discrimination and Adverse Effect Discrimination
Bona Fide Occupational Requirement
Reasonable Accommodation
Individual Accommodation
Reasonable Alternative
Sufficient Risk
Legal Concepts Applied to Recruitment and Selection
Part III: Some Practical Guidelines in Nondiscriminatory Recruitment and Selection
Key Practical Considerations in Nondiscriminatory Recruitment
Legal Requirements and HR Practice
Summary
Key Terms
Discussion Questions
Exercises
Case: Victim of Discrimination?
Endnotes
Chapter 4 Job Analysis and Competency Models
Chapter Learning Outcomes
Opening Vignette: Hiring the Right Person
Part I: Work and Job Analysis
What is Work and Job Analysis?
Subject-Matter Experts
Job Analysis and Employment Law—A Reprise
Job Analysis Methods
Getting Started: Gathering Job-Related Information
Work and Worker-Oriented Job Analysis
Survey of Work-Oriented Job Analysis Methods
Best Practice in Choosing Job Analysis Methods
Part II: The Role of Competencies in Recruitment and Selection
What is a “Competency”?
Competency Framework or “Architecture”
Competency Categories
Competency Dictionaries
Competency Profiles
Legal Defensibility of Competency Models
Assessing Employee Competencies
Validating Competency-Based Selection Systems
Competency Modelling versus Job Analysis
Leadership Competency Models
Summary
Key Terms
Discussion Questions
Exercises
Case: The Need for Job Analysis
Endnotes
Chapter 5 Job Performance
Chapter Learning Outcomes
Opening Vignette: Using Facebook to Make Hiring Decisions
Job Performance
Job Performance as a Multidimensional Concept
Performance Dimensions
A Multidimensional Model of Job Performance
Task Performance
Contextual Performance
Adaptive Work Performance
Counterproductive Work Behaviours
Types of Counterproductive Work Behaviours
Withdrawal Behaviours
Workplace Deviance
Predicting Task, Contextual, Adaptive, and Counterproductive Job Performances
Measuring Performance
Effective Performance Measures
Identifying Criterion Measures
Multiple, Global, or Composite Criteria
Consistency of Job Performance
Job Performance Criteria and Performance Appraisal
Objective Performance Appraisal Measures
Subjective Performance Appraisal
Absolute Rating Systems
Perceived Fairness and Satisfaction with Rating Systems
Creating a Job Performance Database
Human Rights and Performance Appraisal
Summary
Key Terms
Discussion Questions
Exercises
Case: The Quality of Performance Assessment
Endnotes
Chapter 6 Recruitment: The First Step in the Selection Process
Chapter Learning Outcomes
Opening Vignette: Employers Brew Up New Ways to Recruit Talent
Part I: Strategic Recruitment
External Factors
Internal Factors
Organization Analysis
Job Analysis
Human Resources Planning
Recruitment Action Plan
Part II: Recruitment Sources
Traditional Recruitment Sources
External Candidates
E-Recruiting: Use of the Internet and Social Networks
Comparison of Recruitment Methods
Frequency of Use of Recruiting Methods
Part III: Attracting Job Applicants
The Organizational Context
Corporate Image and Applicant Attraction
The Person–Organization Fit
Communication and Perception
Accurate Expectations
Realistic Job Previews
Expectation-Lowering Procedures
Decision-Making Training
Evaluating Recruiting Efforts
Recruitment Audit
Summary
Key Terms
Discussion Questions
Exercises
Case: Recruiting in a Competitive Environment
Endnotes
Chapter 7 Selection I: Applicant Screening
Chapter Learning Outcomes
Opening Vignette: Sales Growth Trends at Living Healthy Inc. in Poor Health
Applicant Screening
Recruitment, Screening, and Selection
Screening Methods
Application Forms
Weighted Application Blanks
Biographical Data
Résumés
Reference Checks
Work Experience
Social Media Networks
Virtual Career Fairs
Virtual Job Auditions
Summary
Key Terms
Discussion Questions
Exercises
Case: In Search of a Communications Director at ABC Glass, Inc.
Endnotes
Chapter 8 Selection II: Testing and Other Assessments
Chapter Learning Outcomes
Opening Vignette: Listening to the Airport Guru
What Do You Know About Employment Testing?
Employment Testing
Choosing a Test
Ability and Aptitude Tests
Emotional Intelligence
Psychomotor Ability Tests
Physical and Sensory/Perceptual Ability Tests
Physical Fitness and Medical Examinations
Pre-Employment Drug and Alcohol Testing
Work Samples and Simulation Tests
Assessment Centres
Personality Inventories
Polygraph Testing
Honesty/Integrity Testing
Evaluating Effectiveness of HR Assessments
Comparing Selection Predictors
Applicant Reactions
Summary
Key Terms
Discussion Questions
Exercises
Case: Applicant Testing at the RCMP
Endnotes
Chapter 9 Selection III: Interviewing
Chapter Learning Outcomes
Opening Vignette: The Hiring Interview
Purposes and Uses of the Interview
The Cost of Interviewing
Screening Interviews
Screening Interview Format
Decisions Based on the Screening Interview
Applicant Behaviours and Interviewer Impressions
Value of the Screening Interview
Predictive Validity of Screening Interviews
Cautions on Using Screening Interviews
A Model of Information Processing and Decision Making in the Interview
Unstructured Interviews
Attempts to Improve Interview Effectiveness
Structuring Employment Interviews
Panel and Serial Interviews
Structured Employment Interview Techniques
The Experience-Based Interview
Comparison of the Structured Interview Approaches
Structured Interviews in Practice
Interview Practice and Human Rights
Designing Interview Questions
Interviewer Training
Interview Coaching for Applicants
Other Approaches to Interviewing
Research Issues
Summary
Key Terms
Discussion Questions
Exercises
Case: Attracting and Retaining Millennials
Endnotes
Chapter 10 Decision Making
Chapter Learning Outcomes
Opening Vignette: Should We “Trust Our Gut” on Selection Decisions?
The Context of Selection Decisions
Selection Errors
Collection and Combination of Information
Why Do Employers Resist Using Statistical Approaches?
Group Decision Making
Incremental Validity
Setting Cutoff Scores
Decision-Making Models
Unit and Rational Weighting
Multiple Regression Model
Multiple Cutoff Model
Multiple Hurdle Model
Combination Models
Profile Matching Model
Making Selection Decisions
Top-Down Selection
Banding
Practical Considerations
Making Selection Decisions: Conclusions
Hiring Selected Applicant(s)
Preparing to Make a Job Offer
Making a Job Offer
Employment Letters and Contracts
Acceptance and Implementation of Employment Letters and Contracts
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