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WellCare 2020 Questions and Answers Graded A+. Latest update

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WellCare 2020 Questions and Answers Graded A+ In the event you need to use a paper Scope of Appointment (SOA) form, it must be completed____ hosting the sales presentation. ✔✔Prior to Agents c ... an use the Materials Portal to order sales materials and track shipment ✔✔True Agents may be terminated for cause if they fail to comply with a compliance investigation, encourage others to avoid the compliance interview process or fail to provide truthful or complete information ✔✔True If a paper Scope of Appointment (SOA) form was used to capture SOA, and your appointment turns into an application for enrollment, which mandatory action is true? ✔✔Fax it into WellCare along with the paper application. A call to the Application Verification Line (VAL) is required for whihc type of application ✔✔Agent-Assisted Online Enrollment Application Tool Which of the following are agents permitted to do when using the Personal URL (PURL) ✔✔None of these What is the application tracker in Agent Connect used for? ✔✔Tracking submitted applications A scope of Appointment (SOA) is required if benefits are going to be discussed prior to a beneficiary enrolling on their own via your Personalized URL (PURL) ✔✔True WellCare accepts Scopes of Appointment (SOA) in which of the following methods? ✔✔Mobile AppTelephonic (AVL) Paper Which of the following takes place when using the personalized application page while faxing paper applications? (Select all that apply) ✔✔- The bar code is linked with your agent ID and certification status. - The personalized application page must be the final page of every fazed application submission. - An auto-generated email will be sent within five minutes of the completed fax transmission. - The bar code on the the page will be scanned as the application connects with WellCare systems. AHIP satisfies CMS requirements for which of the following? (select all that apply) ✔✔Compliance Fraud Waste & Abuse Applications can be tracked from start to finish within your Agent Connect portal. ✔✔True Inquiries are not grievances because they do not express dissatisfaction. ✔✔True The Mobile Scope of Appointment (SOA) & Enrollment platform enables agents to capture/store SOA and complete/submit an enrollment application. ✔✔True Which of the following are examples of potential disciplinary actions that could be issues against an agent? ( Select all that apply) ✔✔Verbal coaching [Show More]

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