WGU C427 Questions and Answers
Already Passed
accountability ✔✔The result of holding an individual responsible for delivering a set of goals,
objectives, and/or tactics.
business process re-engineering ✔✔Analyzes and
...
WGU C427 Questions and Answers
Already Passed
accountability ✔✔The result of holding an individual responsible for delivering a set of goals,
objectives, and/or tactics.
business process re-engineering ✔✔Analyzes and redesigns the workflow between and within
business enterprises (emphasized by Michael Hammer and James Champy1).
business system planning (BSP) ✔✔Used by health service organizations to facilitate viewing the
organization differently and determining the organization information needs in order to build
health management information systems.
critical success factor (CSF) ✔✔a management term for an element that is necessary for an
organization or project to achieve its mission
"For any business the limited number of areas in which results, if they are satisfactory, will ensure
successful competitive performance for the organization" (Rockart2).
data classes ✔✔Used in business system planning; the categories of the necessary data to support
the organization for the application in question.
Health service processes are logically related activities and decisions that are required to manage
the resources of the organization.
EHR system ✔✔An electronic system that stores patient health information and data, provides for
electronic order entry of processes, allows for the electronic view/review of information, and
provides decision support.
electronic health record (EHR) ✔✔An electronic version of a patient's health record.
enterprisewide architecture strategy (EWAS) ✔✔An electronic version of a patient's health record.
gap analysis ✔✔A technique in which the difference between the desired performance levels and
the extrapolated results of the current performance levels is measured and examined.
This measurement shows what resources are required and what needs to be done to achieve the
mission of a healthcare organization's strategy.
Health Insurance Portability and Accountability Act of 1996 (HIPAA) ✔✔U.S. law that provides
standards for the interchange of patients' health, financial, and administration data—including
privacy and security. The Act began to roll out in phases, with full compliance expected by 2004.
Additionally, the law protects employees' health insurance when they lose or change jobs (U.S.
Department of Health & Human Services3).
health management information systems (HMIS) ✔✔A technologically based systems designed
to operate in a healthcare environment.
health management strategic information systems plan (HMSISP) ✔✔A plan developed by the
healthcare organization information systems team that lays out the requirements of systems for a
healthcare organization that will assist in fulfilling an organization's strategy.
health service processes ✔✔Used in business system planning; logically related activities and
decisions that are required to manage the resources of the organization.
managed healthcare ✔✔A system where non-medical administrators, like insurance companies,
control and limit such things as medical procedures, medications, and the frequency of service.
mission statement ✔✔A concise description of a healthcare organization's fundamental purpose.
A mission statement answers the question, "Why do we exist?"
objective ✔✔Provides focus on how a specific goal with be achieved.
planning, organizing, directing, and controlling (PODC) model ✔✔An operationalized and
rationally designed tool to assist in meeting organizational goals (Fayol4).
strategy ✔✔According to Henry Mintzberg5:
• A "how"; a means of getting from here to there.
• A pattern in actions over time.
• Position; that is, it reflects decisions to offer particular products or services in particular markets.
• Perspective; that is, vision and direction.
tactic ✔✔A specific, measurable task that contributes to attaining a particular objective.
vision statement ✔✔Often referred to as a picture of the healthcare organization in the future. It
should be the organization's inspiration and the framework for all strategic planning.
barriers to e-health adoption ✔✔The barricades that prevent individuals and institutions from
adopting the practice of e-health. Four major barriers include financial, technological,
social/cultural, and legal issues.
e-health ✔✔The use of information and communication technologies (ICT) for health
e-health adoption ✔✔The adoption of e-health practices among health professions and their
organizations
globalization ✔✔A comprehensive phenomenon that has exhibited a long-range history of the
growth of population and the advancement of civilization.
health care ✔✔The prevention, treatment, and management of illness and the preservation of
mental and physical well-being through the services offered by the medical and allied health
professions (Health Care, no date).
positive externalities ✔✔Goods or services with positive externalities provide benefit to members
of society who are not directly involved in the production, transaction, and consumption of the
goods or services (McPake, Normand, and Kumaranayake, 2002).
stakeholder analysis ✔✔A methodology used to facilitate institutional and policy reform processes
by accounting for and often incorporating the needs of those who have a "stake" or an interest in
the reforms under consideration (World Bank, 2007).
tele-care ✔✔The use of information and communication technologies to transfer medical
information for the delivery of clinical services to patients in their place of domicile
tele-health ✔✔The use of information and communication technologies to transfer medical
information for the delivery of clinical, administrative, and educational services
telemedicine ✔✔The use of information and communication technologies to transfer medical
information for the delivery of clinical and educational services
Interoperability ✔✔the capability with which two or more programs can share and process
information irrespective of their implementation language and platform
interoperability challenge ✔✔the need to interconnect heterogeneous HMIS to share information
easily, seamlessly, and securely whenever and wherever information sharing is needed
web services ✔✔self-contained applications that can be published, located, and dynamically
invoked across the Web
ePHI ✔✔electronic protected health information
EHR ✔✔electronic health record
CDSS ✔✔Clinical Decision Support System; assist healthcare providers in the actual diagnosis
and treatment of patients, analyze data from clinical information systems
CPOE (Computerized Physician Order Entry) ✔✔Application used by physicians and other health
care providers to enter patient care information. Also provides support tools that result in improved
care and patient outcomes.
RIS ✔✔Radiological information system
LIS ✔✔Laboratory Information Systems
PIS ✔✔Pharmacy information system
Hl7 ✔✔Provides a framework (and related standards) for the exchange, integration, sharing, and
retrieval of electronic health information
HL7 ✔✔Health Level 7; standards development organization accredited by the American National
Standards Institute that addresses issues at the 7th, or application, level of healthcare system
interconnections
ANSI (American National Standards Institute) ✔✔The national standards institute of the
United States, which facilitates the
formation of a variety of national standards, as well as promoting those
standards internationally.
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